Regions Bank, Hickory Plaza Branch

Name:Regions Bank, Hickory Plaza Branch
Full Service Brick and Mortar Office
Review:156 client reviews
Location:5707 Nolensville Road
Nashville, TN 37211

Davidson County
 

Phone:615-748-2883
Office Hours:M-Th 8:30-4:00
F 8:30-6:00
S 8:30-12:00
Su NA
Drive-up Hours:M-F 8:30-6:00
S 8:30-12:00
Su NA
Branch Deposit:$68,199,000
FDIC Cert:#12368
Established:1974-12-20


The Bank

Name:Regions Bank
Concentration:Commercial Lending Specialization
Established:1928-01-01
FDIC Insurance:1934-01-01
Holden By:Regions Financial Corporation
Charter Class:commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB)
# of Branches:1683, view all, view on map
Website:http://regions.com
Total Assets:$117,957,348,000
Total Deposits:$96,315,978,000
Total Equity Capital:$16,265,498,000
Total Domestic Office Deposits:$96,092,993,000
Net Income:$661,804,000
Quarterly Net Income:$328,069,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:8%
Quarterly Return on Equity:8%
 More...


Client Review

156 client reviews of Regions Bank scored 2 out of 5.

Dealing with Identity Theft
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by IDTheftVicitm, Sep. 22, 2014

The debit card number for our joint checking account was stolen by what turned out to be a temp employee at a prescription processing office for a very large, national pharmacy.  The team at our local Regions branch responded rapidly and thoroughly, contacting all of the retailers where our card number was fraudulently used and getting all charges reversed.  

In the months that followed we worked with the pharmacy company and police departments in a couple of jurisdictions to get charges brought against the employee who had committed the crime.  Any time I contacted my local branch for any additional information being requested for the investigation, they responded rapidly.  The assistance we received from our local bank branch to resolve this unfortunate situation was exemplary.   

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Regions Bank, Julington Creek Branch at Saint Johns, FL
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Pay for a Safe Deposit Box even if you don't have a Safe Deposit Box
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by Accountability, Sep. 15, 2014

I had a Safe Deposit box with Regions for about 4 years.  I also had a checking and savings account. Their service all around was so poor that I closed the checking and savings and about 18 months later closed the Safe Deposit box, handed in the keys.  It was so long ago that I no longer have any paper work. A couple years after closing the Safe Deposit box, I received an invoice for the yearly fee. I then found, they dont give you their local bank telephone number anywhere!!!! It is not in the phone book, on line, in local magazine ads-no where.  You have to dial an 800 line, wait on hold for 5-7 minutes then they will transfer you to the local bank. Finally got to talk to a women in the local office who took all the information and told me she would correct the error but I had asked her where the payments for the past 2 years had come from.  Did they take it from my sons accounts? She said she would research and call me back.  That never happened. Now another 2 years later, this past Saturday, I picked up a certified letter from Regions at the Post Office. To my surprise,it's a Safe Deposit Box Drill Notice. Asking me to pay up.  They have had the keys to this box at least 4 years maybe 5 it has been so long I can't remember. So I drove by the bank, 10:45 AM and to my surprise, they are not open on Saturday.  Not even the drive through. Wow!!! So called MOnday morning 9:30 AM. Had to wait 10:43 minutes to be transferred from who knows where (I was told my bank didn't open until 9AM and at this time it was 9:45 EST) to the local location to talk to someone there, locally.  Really! I'm still waiting to here back from the Branch Manager.  My advise, DON'T BANK WITH REGIONS, RUN AS FAST AS YOU CAN TO ANOTHER BANK. I've been in Finance for over 30 years and have delt with many banks local and out out-of-State, and Regions does not opperate in the customers interest.  It is always about Regions!!! They have no concern for their customers. There is one other bank out of Alabama who I would give the same advise for but will not mention here because THIS IS ABOUT REGIONS BANK.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had >10 banks before.
* this review was made on Regions Bank, Archer Road Branch at Gainesville, FL
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Worst Branch Manager Ever!
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by britatchley24, Sep. 12, 2014

The title says it all! We have fought tooth and nail to get our belongings in one of our safety deposit boxes. Knowing 11 years ago that she allowed my father to get into the box; for whatever reason, she has not allowed us to get back into it again saying she needs papers that we previously didn't need prior. Her name is Pam J. Stewart and she is very rude and unprofessional.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Regions Bank, Springfield Tn at Springfield, TN
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