PNC Bank, North Hills Branch

Name:PNC Bank, North Hills Branch
Full Service Brick and Mortar Office
Review:341 client reviews
Location:4700 Six Forks Road
Raleigh, NC 27609

Wake County
View Other Branches
 
Phone:919-571-2400
Office Hours:Mon: 9:00 AM - 5:00 PM
Tue: 9:00 AM - 5:00 PM
Wed: 9:00 AM - 5:00 PM
Thu: 9:00 AM - 5:00 PM
Fri: 9:00 AM - 6:00 PM
Sat: Closed
Sun: Closed
Branch Deposit:$45,049,000
FDIC Cert:#6384
Established:1987-01-26


The Bank

Name:PNC Bank
Concentration:Commercial Lending Specialization
Established:1804-01-01
FDIC Insurance:1934-01-01
Holden By:Pnc Financial Services Group, Inc., The
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:2840, view all, view on map
Website:www.pnc.com
Total Assets:$335,060,015,000
Total Deposits:$239,427,991,000
Total Equity Capital:$37,148,828,000
Total Domestic Office Deposits:$230,485,077,000
Net Income:$3,413,421,000
Quarterly Net Income:$858,441,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:9%
Quarterly Return on Equity:9%
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Client Review

341 client reviews of PNC Bank scored 2.5 out of 5.

Looking for new bank
Overall Rating
Interest Rate and Cost
by MaggieJ, Jul. 01, 2015

I have nothing against this particular branch but PNC in general is THE worst bank I have ever dealt with. I had a problem with an overdraft of $5.83!!! it was an oversight due to a debit card charge. They charged me the overdraft fee of $36, not happy about but understandable. What I wasn't prepared for was the $7 per day charge which added up to over $100 because I didn't have the money to immediately cover the $36 original fee because I am on Social Security and live from month to month - I have no savings to fall back on. I've never heard of a bank doing this sort of thing - $7 per day!! So for $5.83 it has cost me $106! Crooks!!!!

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, Lakewood Park Office at Fort Pierce, FL
13 of 15 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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Extremely disappointed
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
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by switching, Jul. 01, 2015

For 6 months I have been trying to set up a custodial account for my newborn granddaughter.  Initially I had to come back multiple times to sign additional paperwork that was overlooked by the bank.  The account STILL is not correct.  I'm there every month trying to get this straightened out.  I'm promised return phone calls - no one calls me back.  I think it's time to switch banks otherwise my granddaughter will be going to kindergarten before PNC can get this right!

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Mount Joy Branch at Mount Joy, PA
6 of 6 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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Really disappointed
Overall Rating
Interest Rate and Cost
Office Environment & Staff
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Other Services
by Ftped, Jun. 29, 2015

Went in person to get my name added to my husband's account and get checks that was needed for my paycheck.  We went on a Tuesday, and was supposed to hear back by Friday at the latest.   Monday, I call, and they have no record of me being added, but the checks are on cue somewhere.   They then proceed to tell me I don't need a check, even though my administrator refused to accept account and routing number...guy kept insisting that I need to convince them that was all I need.   Seriously - try to tell my administrator how to do their job when I haven't started yet?   Customer service when I was there seemed pretty good, but follow-through and follow up are disappointing.   Definitely will encourage my husband and family to bank else where.  Thanks for nothing PNC.

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Robinson Towne Center Branch at Pittsburgh, PA
3 of 3 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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