PNC Bank, Kalamazoo Downtown Branch

Name:PNC Bank, Kalamazoo Downtown Branch
Full Service Brick and Mortar Office
Review:305 client reviews
Location:108 East Michigan Avenue
Kalamazoo, MI 49007

Kalamazoo County
 

Phone:269-382-5905
Office Hours:Mon: 09:00 to 17:00
Tue: 09:00 to 17:00
Wed: 09:00 to 17:00
Thu: 09:00 to 17:00
Fri: 09:00 to 17:00
Drive-up Hours:Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 12:00 PM
Branch Deposit:$160,641,000
FDIC Cert:#6384
Established:1959-08-11


The Bank

Name:PNC Bank
Concentration:Commercial Lending Specialization
Established:1804-01-01
FDIC Insurance:1934-01-01
Holden By:Pnc Financial Services Group, Inc., The
Charter Class:commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:2967, view all, view on map
Website:www.pnc.com
Total Assets:$313,362,161,000
Total Deposits:$227,851,723,000
Total Equity Capital:$36,903,556,000
Total Domestic Office Deposits:$221,223,248,000
Net Income:$850,219,000
Quarterly Net Income:$850,219,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:9%
Quarterly Return on Equity:9%
 More...


Client Review

305 client reviews of PNC Bank scored 2.5 out of 5.

Unethical credit card practices
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by NOtoPNC, Aug. 22, 2014

I used two promotional balance transfers (with expiration dates) from PNC, thinking I would pay aggressively and save money. One, used first and carries a larger balance, for 24 months and 2.99%. The second for 12 months and at 0%. I just learned that whatever I have been paying above and beyond the minimum payment will only be applied to the first balance on the account, not toward the balance with the promotion set to expire first. So basically there is no way for me to pay off the 12 month balance before the promotional period expires (unless I win a small lottery). Even if this is common business practice among banks, it does not seem ethical. BOO! Looking into banks that will take the balance at a low interest rate and will move my business there. Hopefully a local credit union. Enough with these big banks and their dirty dealings!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, Freehold Branch at Freehold, NJ
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Bank Member
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by LisaDawn, Aug. 05, 2014

My favorite PNC Bank,is the Chesterfield Valley Branch. The reason? Excellent customer service with a smile and kind word; even the upper management staff are uplifting!

I reside in Dupo, IL, however,  Katie and Jenise have taken care of me since I started working at CenterPointe Hospital in Weldon Springs, almost 2 years ago. Chesterfield Valley Branch is where I prefer to conduct my business.

Thank you to all of you who make my banking experience "The Best"!!

Sincerely,
Lisa D. Wright

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Chesterfield Valley Branch at Chesterfield, MO
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Horrible Experience with Julio at this Branch
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by TMoye, Jul. 28, 2014

I was doing a $10,000 business transaction with a PNC customer.  They took me to a local in a stop and shop. The customer asked the PNC agent to confirm that her account had funds to cover a personal check they were writing for $10k  The teller Julio checked that she was a customer but refused to help the PNC customer and would not provide the info if the check amount was covered.  I then asked if I could open a account and deposit the PNC into the PNC account.  Julio then again refused and said they do not open accounts in PNC satellite branchs. My experience was bad for me and bad for PNC as they did not get a new customer account with a large intial deposit.

* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, Elizabeth @ Stop & Shop Branch at Elizabeth, NJ
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