PNC Bank, Kalamazoo Downtown Branch

Name:PNC Bank, Kalamazoo Downtown Branch
Full Service Brick and Mortar Office
Review:324 client reviews
Location:108 East Michigan Avenue
Kalamazoo, MI 49007

Kalamazoo County
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Phone:269-382-5905
Office Hours:Mon: 09:00 to 17:00
Tue: 09:00 to 17:00
Wed: 09:00 to 17:00
Thu: 09:00 to 17:00
Fri: 09:00 to 17:00
Drive-up Hours:Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 12:00 PM
Branch Deposit:$271,205,000
FDIC Cert:#6384
Established:1959-08-11


The Bank

Name:PNC Bank
Concentration:Commercial Lending Specialization
Established:1804-01-01
FDIC Insurance:1934-01-01
Holden By:Pnc Financial Services Group, Inc., The
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:2843, view all, view on map
Website:www.pnc.com
Total Assets:$324,117,021,000
Total Deposits:$230,514,641,000
Total Equity Capital:$37,284,561,000
Total Domestic Office Deposits:$224,706,004,000
Net Income:$2,554,980,000
Quarterly Net Income:$815,856,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:9%
Quarterly Return on Equity:9%
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Client Review

324 client reviews of PNC Bank scored 2.5 out of 5.

horrible experience at the Bradford pa branch
Overall Rating
Interest Rate and Cost
Office Environment & Staff
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Other Services
by anthonyb5615, Jan. 23, 2015

I had a transaction go through on my account by another greedy corporation "FedEx" without notifying me of it. Which caused a chain reaction of 6 transactions to decline, all under $5. I was charged over $200 in total in fees for transactions under $5 dollars. The assistant branch manager even refused to remove one fee. Responding by saying the bank all removed over 130 in fees in the last 12 months. In which they still made plenty of money off me. I paid the money and am really pissed off. It is not right for the bank to do this to anyone, especially someone who can barely afford it. SHAME ON YOU PNC BANK!!!

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, Bradford Branch at Bradford, PA
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PNC Bank Saginaw, MI Tittabawassee Branch
Overall Rating
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by morganrae, Jan. 22, 2015

Terrible customer service when I walked up to the desk my first and ONLY time I have/will set foot inside this branch lobby. I asked a question about my "virtual wallet" accounts and was rudely treated like I was stupid for not knowing the answer to my own valid question. I will not ever go to this branch again and have been banking with PNC my entire life.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Towne Centre Branch at Saginaw, MI
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Admin Asst
Overall Rating
Interest Rate and Cost
Office Environment & Staff
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by paving83, Jan. 14, 2015

This branch is just wonderful to deal with. The staff is very knowledgeable and friendly.  You are always greeted with a smile whether you walk in the branch or go through the drive through.  All the tellers are friendly, and quick to deliver so you are in and out.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Maryland Line Branch at Maryland Line, MD
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