PNC Bank, Fishers Branch

Name:PNC Bank, Fishers Branch
Full Service Brick and Mortar Office
Review:307 client reviews
Location:7270 East 116th Street
Fishers, IN 46038

Hamilton County

Office Hours:Mon: 09:00 to 17:00
Tue: 09:00 to 17:00
Wed: 09:00 to 17:00
Thu: 09:00 to 17:00
Fri: 09:00 to 18:00
Sat: 09:00 to 12:00
Drive-up Hours:Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 9:00 AM - 12:00 PM
Branch Deposit:$43,103,000
FDIC Cert:#6384

The Bank

Name:PNC Bank
Concentration:Commercial Lending Specialization
FDIC Insurance:1934-01-01
Holden By:Pnc Financial Services Group, Inc., The
Charter Class:commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:2967, view all, view on map
Total Assets:$313,362,161,000
Total Deposits:$227,851,723,000
Total Equity Capital:$36,903,556,000
Total Domestic Office Deposits:$221,223,248,000
Net Income:$850,219,000
Quarterly Net Income:$850,219,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:9%
Quarterly Return on Equity:9%

Client Review

307 client reviews of PNC Bank scored 2.5 out of 5.

PNC Bank Crescent Springs, KY refused to notarise my documents
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by tzsimba, Oct. 12, 2013

I was told that PNC Bank Manager at this location that PNC does not notarise any documents pertaining to property transfer etc. I reminded the bank manager that he had notarised the same letters a month ago and this time i needed a similar set of letters notarised for a different government office. He just said that he had erred in the past and should not have signed.
It looks like they are not very forthcoming and consistent with their policy.
A Bank survives for the little things, not the things that every other bank offers.
I am slowly looking at moving our accounts somewhere else.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Fishers Branch at Fishers, IN
5 of 9 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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by DorisFogel 2013-10-20 23:34:09
I have been with PNC, now the owner of what Fort Wayne National Bank for 53 years and have always found the tellers, bankers, trust officers with whom we worked for many years, and the general staff very accommodating and knowledgeable. I have formed personal friendships with some of the employees.  Although a resident of Northbrook (Chicago suburb) now, will continue to bank with PNC.
Doris Fogel
by Boamit 2013-10-30 11:42:02
A notary is not required to notarize anything they don't want to. It's not a service the bank provides. It is a service the notary provides. It is a convenience for the bank to employee someone that is a notary. Notaries have their own set of rules/laws that must be followed. If a notary doesn't want to notarize something and you were to contact the company and go to HR, all the notary would have to say is that they didn't want to do it because they weren't comfortable and that ends that right there.
by flyinghouse 2014-01-02 00:44:49
Even though a notary might not be required legally to notarize some documents, still they work out of the bank and NOT out of their apartment.  Therefore they have to abide by the bank rules.
by amc79 2014-01-22 08:39:26
The notary is legally liable for anything they notarize.  They are not required to just notarize anything because they work for a bank and typically banks will only notarize documents that are needed for banking purposes.
Horrible Customer Service
Overall Rating
Office Environment & Staff
by fran4642, Aug. 24, 2012

I called the 96th St, Fishers location and asked about having a document notarized.  I was told that they would notarize my document as long as I was a PNC customer and that I would not incurr a fee for this service.  So I made a visit to the the 96th Street, Fishers location and was told by a teller that they could not notarize any documents that were not PNC related. The teller was in the process of running the drive thru at the same time of waiting on me.  My presence seem to annoy her. I left this location and went two blocks to find a Chase bank.  I am not a customer of Chase bank but thought I would go in and ask them if they could notarize my document. Needless to say, they not only notarize my document but didn't charge me a fee AND provided me with top notch customer service.  I decided to go back to PNC and tell them about my experience.  I ended up speaking with the branch manager - Wen.  He gave me the impression that he could have cared less.  Their policy is not to notorize documents unrelated to PNC as they do not want to be held liable for the contents of the document.  Clearly, they are not aware of what a notary is used for.  They are validating that person in front of them signed the document.  The contents of the document has NOTHING to do with the notary. This has been the worst customer service I've ever experienced.  I am in the process of moving my account to Chase.  

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Fishers Branch at Fishers, IN
4 of 4 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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