PNC Bank, Dover Branch

Name:PNC Bank, Dover Branch
Full Service Brick and Mortar Office
Review:372 client reviews
Location:3 The Plaza
Dover, DE 19901

Kent County
View Other Branches
 
Phone:302-735-3117
Office Hours:Mon: 9:00 AM - 5:00 PM
Tue: 9:00 AM - 5:00 PM
Wed: 9:00 AM - 5:00 PM
Thu: 9:00 AM - 5:00 PM
Fri: 9:00 AM - 6:00 PM
Sat: 9:00 AM - 12:00 PM
Sun: Closed
Branch Deposit:$116,753,000
FDIC Cert:#6384
Established:1954-03-01


The Bank

Name:PNC Bank
Concentration:Commercial Lending Specialization
Established:1804-01-01
FDIC Insurance:1934-01-01
Holden By:Pnc Financial Services Group, Inc., The
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:2684, view all, view on map
Website:www.pnc.com
Total Assets:$357,858,693,000
Total Deposits:$263,528,908,000
Total Equity Capital:$38,313,607,000
Total Domestic Office Deposits:$258,586,142,000
Net Income:$2,403,416,000
Quarterly Net Income:$821,032,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:8%
Quarterly Return on Equity:9%
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Client Review

372 client reviews of PNC Bank scored 2.5 out of 5.

mistakes with PNC
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by vtmom, Jan. 13, 2017

I opened an account with PNC on November, 2015, and I have had three major problems with them.  The latest involving five (yes, five) visits to cash savings bonds.  Today will be the sixth as the bonds have not been cashed because of insufficient paper work. I have many regrets that I chose PNC for my banking. I will looking for a new bank because of the unacceptble service at the Norwin branch - even the manager can't get the job done.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Norwin Hills Branch at Irwin, PA
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Graham Road Branch, Indianapolis
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by 40SomethingMom, Jan. 04, 2017

I've banked with PNC since before it was PNC. The service has been pleasant: reasonably polite tellers and a secure environment. But nothing out of the ordinary.

In the past two months, at the Graham Road Branch, that is changing.

I've worked with two bankers. Both went above and beyond to meet my banking needs.

BANKER #1: I needed digital information for a refi-application while rates were still at a record low. The banker couldn't provide the digital bank records I needed, so he thought outside the box, printed the information, scanned it, and emailed the file to me. Perfect solution!

BANKER #2: With the new year, my employer changed the auto-pay date for monthly deposits. The four day delay caused unexpected problems with auto withdrawals hitting my account prior to the paycheck. Although one stop payment could not be avoided, he fixed what he could, provided excellent service, was kind and didn't act rushed--even though I called him around closing time. For me, that's a Happy New Year moment.

Thank you for going the extra mile at the Graham Road Branch.



* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, Graham Road Branch at Indianapolis, IN
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business check time endorsment
Overall Rating
Interest Rate and Cost
Office Environment & Staff
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by businesscheckclear, Dec. 07, 2016

This is my 3rd time experience with endorsing business check. I understand that it needs an authorization to cash it, but waiting whole week and still none of the PNC representative is even trying to help you.
They just say:" someone will call you, when we will get authorization from the main office". The only person who could help me is a vice-president of this branch- Abby. Thank you that you came back from vacation and helping me cashing my check.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, Orland Park Place Branch at Orland Park, IL
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All Reviews...

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