PNC Bank, Dover Branch

Name:PNC Bank, Dover Branch
Full Service Brick and Mortar Office
Review:344 client reviews
Location:3 The Plaza
Dover, DE 19901

Kent County
View Other Branches
 
Phone:302-735-3117
Office Hours:Mon: 9:00 AM - 5:00 PM
Tue: 9:00 AM - 5:00 PM
Wed: 9:00 AM - 5:00 PM
Thu: 9:00 AM - 5:00 PM
Fri: 9:00 AM - 6:00 PM
Sat: 9:00 AM - 12:00 PM
Sun: Closed
Branch Deposit:$79,166,000
FDIC Cert:#6384
Established:1954-03-01


The Bank

Name:PNC Bank
Concentration:Commercial Lending Specialization
Established:1804-01-01
FDIC Insurance:1934-01-01
Holden By:Pnc Financial Services Group, Inc., The
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:2840, view all, view on map
Website:www.pnc.com
Total Assets:$335,060,015,000
Total Deposits:$239,427,991,000
Total Equity Capital:$37,148,828,000
Total Domestic Office Deposits:$230,485,077,000
Net Income:$3,413,421,000
Quarterly Net Income:$858,441,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:9%
Quarterly Return on Equity:9%
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Client Review

344 client reviews of PNC Bank scored 2.5 out of 5.

Teller
Overall Rating
Office Environment & Staff
Waiting Time
Other Services
by 404208, Sep. 03, 2015

I was in the Bank today and the teller was a little snippey with me and it was embarrassing.I told her an amount that I wanted and she heard it wrong so when I told her she got loud and told me what I said which was wrong.It took all I had not to get mad with her. I didn't say it loud cause I don't want to get robbed when I leave the bank,but overall the other tellers are good. Thank you for listening.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Broadway - 71st Branch at Cleveland, OH
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Long tlime customer and extremely satisfied
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by alleycat, Aug. 29, 2015

I am very surprised by all of the negative reviews. I have had PNC for years and they are the best bank I have ever dealt with. As far as overdraft fees they are the same or better than any of the large banks and their customer service is excellent. All of their fees are clearly explained when you open an account and if I have ever had a problem it was addressed and solved quickly by courteous staff members who were very accommodating and understanding. They are the best bank out there in services, convenience and customer service. I am sorry that so many people gave negative reviews because my experience has been so positive for over 35 years.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Souderton @ Giant Branch at Souderton, PA
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Very pleased with the service!!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
by DonnaB, Aug. 29, 2015

I've read some of the other reviews:  This is a bank, have these people dealt with banks and their service and fees in the past 25 years?  All of these complaints are of the banking industry Not of their particular offices.  Arghhh

The Mt Dora, Florida branch has extremely pleasant and helpful personnel.  I have been in the branch numerous times and have always found the same high standard of service.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, Mount Dora Us Highway 441 Branch at Mount Dora, FL
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All Reviews...

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