PNC Bank, Brookland Branch

Name:PNC Bank, Brookland Branch
Full Service Brick and Mortar Office
Review:306 client reviews
Location:3806 12th Street, N.E.
Washington, DC 20017

District Of Columbia County
 

Phone:703-278-7400
Office Hours:Sunday: Closed
Monday: 9:00 AM - 7:00 PM
Tuesday: 9:00 AM - 7:00 PM
Wednesday: 9:00 AM - 7:00 PM
Thursday: 9:00 AM - 7:00 PM
Friday: 9:00 AM - 7:00 PM
Saturday: 9:00 AM - 4:00 PM
Drive-up Hours:Sunday: Closed
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 9:00 AM - 4:00 PM
Branch Deposit:$76,911,000
FDIC Cert:#6384
Established:1809-01-01


The Bank

Name:PNC Bank
Concentration:Commercial Lending Specialization
Established:1804-01-01
FDIC Insurance:1934-01-01
Holden By:Pnc Financial Services Group, Inc., The
Charter Class:commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:2967, view all, view on map
Website:www.pnc.com
Total Assets:$313,362,161,000
Total Deposits:$227,851,723,000
Total Equity Capital:$36,903,556,000
Total Domestic Office Deposits:$221,223,248,000
Net Income:$850,219,000
Quarterly Net Income:$850,219,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:9%
Quarterly Return on Equity:9%
 More...


Client Review

306 client reviews of PNC Bank scored 2.5 out of 5.

Appalling Behavior
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by 1919, Aug. 26, 2014

This branch has not moved its staff into current era of doing business with minorities.  A customer of a non-white nature is not permitted to wait in their parking lot before the branch is open due to the fact that some of their staff who happen to be white do not feel safe existing their vehicles while you are waiting in your car.  The young lady involved in this show of "racial profiling" was simply waiting for the drive-up window to open when she found herself surrounded by North Canton's finest - wanting to know what she was doing there.  With other cars and individuals in the parking lot waiting - she and only she was accosted by the police, told it was against bank procedure for her to be there before the bank opened and told to leave.  North Canton PNC you have issues with your staff and you operate in a city that fosters such unacceptable behavior.  We as minorities work as hard as whites do.  We do not disrespect and will not stand being disrespected.  Everyone working at this branch works for PNC and if it comes down to a class action lawsuit or your job; I hope your resume is in order.  You're staff behavior will not be tolerated on a corporate level because at the end of the day the money in my "black hand" is GREEN and GREEN is the Black that keeps their investors happy, them in business and you employed.  Finally I am a PNC customer and have been for years - I've enjoyed being a PNC customer til now.   Education is essential to survival - RACISM AND RACIAL PROFILING HAS NO PLACE IN ANYTHING.


* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, North Canton Branch at North Canton, OH
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Unethical credit card practices
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by NOtoPNC, Aug. 22, 2014

I used two promotional balance transfers (with expiration dates) from PNC, thinking I would pay aggressively and save money. One, used first and carries a larger balance, for 24 months and 2.99%. The second for 12 months and at 0%. I just learned that whatever I have been paying above and beyond the minimum payment will only be applied to the first balance on the account, not toward the balance with the promotion set to expire first. So basically there is no way for me to pay off the 12 month balance before the promotional period expires (unless I win a small lottery). Even if this is common business practice among banks, it does not seem ethical. BOO! Looking into banks that will take the balance at a low interest rate and will move my business there. Hopefully a local credit union. Enough with these big banks and their dirty dealings!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on PNC Bank, Freehold Branch at Freehold, NJ
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Bank Member
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by LisaDawn, Aug. 05, 2014

My favorite PNC Bank,is the Chesterfield Valley Branch. The reason? Excellent customer service with a smile and kind word; even the upper management staff are uplifting!

I reside in Dupo, IL, however,  Katie and Jenise have taken care of me since I started working at CenterPointe Hospital in Weldon Springs, almost 2 years ago. Chesterfield Valley Branch is where I prefer to conduct my business.

Thank you to all of you who make my banking experience "The Best"!!

Sincerely,
Lisa D. Wright

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on PNC Bank, Chesterfield Valley Branch at Chesterfield, MO
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