Pacific Western Bank, Yucca Valley Branch

Name:Pacific Western Bank, Yucca Valley Branch
Full Service Brick and Mortar Office
Review:7 client reviews
Location:7272 Joshua Lane
Yucca Valley, CA 92284

San Bernardino County
 

Phone:760-365-6371
Office Hours:Mon: 08:30 to 17:00
Tue: 08:30 to 17:00
Wed: 08:30 to 17:00
Thu: 08:30 to 17:00
Fri: 08:30 to 18:00
Branch Deposit:$50,705,000
FDIC Cert:#24045
Established:1996-05-15


The Bank

Name:Pacific Western Bank
Concentration:Commercial Lending Specialization
Established:1982-08-26
FDIC Insurance:1982-08-26
Holden By:Capgen Capital Group Ii Lp
Charter Class:commercial bank, state charter and Fed nonmember, supervised by the FDIC
# of Branches:76, view all, view on map
Website:WWW.PACIFICWESTERNBANK.COM
Total Assets:$6,508,301,000
Total Deposits:$5,529,136,000
Total Equity Capital:$910,644,000
Total Domestic Office Deposits:$5,529,136,000
Net Income:$26,608,000
Quarterly Net Income:$26,608,000
Return on Assets:2%
Quarterly Return on Assets:2%
Return on Equity:12%
Quarterly Return on Equity:12%
 More...


Client Review

7 client reviews of Pacific Western Bank scored 3 out of 5.

Not A Customer For Long
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Pelazini, Jul. 23, 2014

Capital Source Bank was a much more friendly and easy to work with than Pacific Western Bank is. This new regime offers a take it or leave it attitude.  The merger has not worked for me.  I used to renew my CDs online and was given many rates & time options to choose from with Capital Source Bank, including special promotional offers.  Not with Pacific Western Bank.  I can no longer renew online.  I had to call this branch.  Waited way too long on hold for someone to help me. Then I was given only 2 options of rates and time to choose from.  Very inflexible.  I will not be a customer for much longer.  There are better places out there than this.

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Pacific Western Bank, Redlands Branch at Redlands, CA
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Great job Pacific Western Bank! A++++++
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Sjones5, Jun. 10, 2014

I love this bank and the staff. Every time I go in there they know my name and Adkins how my family is doing.  They have also been handling our corporate acct. for many years and they have done a fabulous job with our overseas transactions. Maria is a sweet heart. Very helpful and proffesssional. Wish they had Saturday hours.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Pacific Western Bank, Golden Triangle Branch at San Diego, CA
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Rudeness!!
Overall Rating
Office Environment & Staff
Waiting Time
Other Services
by JHarington, Feb. 18, 2014

CSEA (California School Employees Association) had an account at the Atascadero branch. We sent our new treasurer in to sign the signature card and she was treated with total disrespect and rudeness.  Our president then went in to see what the problem was and he was treated the same way.  We decided to close our account because of the unprofessional way we were treated and because it was very inconvenient for our board to make transactions at a bank that closes at 4 in the afternoon- we all work until 4.  We live in Templeton, so it made sense to close that account.  I went in to try to close the account and I was also treated very unkindly and with rudeness and non- professionalism. It is a wonder that this bank has any business at all. The president of our chapter asked me to write this comment and sign his name, also.  Shame on you for treating people so rudely!  We won't be back!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Pacific Western Bank, Atascadero Branch at Atascadero, CA
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