KeyBank, Westfield Branch
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| Name: | KeyBank |
| Concentration: | Commercial Lending Specialization |
| Established: | 1849-01-01 |
| FDIC Insurance: | 1956-01-16 |
| Holden By: | Keycorp |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 969, view all, view on map |
| Website: | www.key.com |
| Total Assets: | $99,137,730,000 |
| Total Deposits: | $78,240,962,000 |
| Total Equity Capital: | $10,329,288,000 |
| Total Domestic Office Deposits: | $78,239,739,000 |
| Net Income: | $440,307,000 |
| Quarterly Net Income: | $230,773,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 9% |
| Quarterly Return on Equity: | 9% |
| More... | |
Client Review
62 client reviews of KeyBank scored 2 out of 5.
Unpleasant Teller
Overall Rating
Office Environment & Staff
Waiting Time
by pkwhammy, Mar. 09, 2016
Very unpleasant experiences lately. Lost my wallet, debit card,and ID. Went to get some cash. Teller was very rude and condescending. My only form of ID was an expired passport. She first told me I could not get any cash without valid ID. I did have my checkbook and she could have easily checked the signature card. She did agree to give me $50 of MY money but it would be a one time deal. So now, I have only $50 to live on until I get a new debit card in 10 days. I will be looking for a new bank or traveling to the Gig Harbor branch from now on. I have been with Keybank for 28 years. (Purdy branch, only 2 years.) This is not the first time I have dealt with this cranky teller at this branch. On a positive note, most of the employees are usually pleasant.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on KeyBank, Purdy Branch at Gig Harbor, WA
3 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Office Environment & Staff Waiting Timeby pkwhammy, Mar. 09, 2016
Very unpleasant experiences lately. Lost my wallet, debit card,and ID. Went to get some cash. Teller was very rude and condescending. My only form of ID was an expired passport. She first told me I could not get any cash without valid ID. I did have my checkbook and she could have easily checked the signature card. She did agree to give me $50 of MY money but it would be a one time deal. So now, I have only $50 to live on until I get a new debit card in 10 days. I will be looking for a new bank or traveling to the Gig Harbor branch from now on. I have been with Keybank for 28 years. (Purdy branch, only 2 years.) This is not the first time I have dealt with this cranky teller at this branch. On a positive note, most of the employees are usually pleasant.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on KeyBank, Purdy Branch at Gig Harbor, WA
3 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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Stealing / Slave labor Empolyees. What do you expect for service.
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by MrNorm, Feb. 26, 2016
I read these reviews and the number one thing is people need to know it not the empolyees at this Bank it is the Upper Mangerment. They give these people "titles" but know real living wage. Basically stealing form them or can be seen as Slave Labor. They are real low life people. Please stop banking at places that use turn over because they can find another sucker thinking having a bank job would be a good idea. Small banks have in the Northwest have employees for many years and the service is more reliable and can be trusted.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on KeyBank, West Seattle Branch at Seattle, WA
2 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby MrNorm, Feb. 26, 2016
I read these reviews and the number one thing is people need to know it not the empolyees at this Bank it is the Upper Mangerment. They give these people "titles" but know real living wage. Basically stealing form them or can be seen as Slave Labor. They are real low life people. Please stop banking at places that use turn over because they can find another sucker thinking having a bank job would be a good idea. Small banks have in the Northwest have employees for many years and the service is more reliable and can be trusted.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on KeyBank, West Seattle Branch at Seattle, WA
2 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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customer
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by scubachick, Apr. 28, 2015
Very attentive and accurate service. personalized service.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on KeyBank, Fort Myers Branch at Fort Myers, FL
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby scubachick, Apr. 28, 2015
Very attentive and accurate service. personalized service.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on KeyBank, Fort Myers Branch at Fort Myers, FL
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by toomanydogs 2015-05-14 16:36:53
Asked for 20 $1 bills and the teller says if I don't have it in my drawer you don't get 20. I got 15 and a $5 bill. Not impressed. Glad I do my banking somewhere else.
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