KeyBank, Westfield Branch
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51 client reviews
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| Name: | KeyBank |
| Concentration: | Commercial Lending Specialization |
| Established: | 1849-01-01 |
| FDIC Insurance: | 1956-01-16 |
| Holden By: | Keycorp |
| Charter Class: | commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 1067, view all, view on map |
| Website: | www.key.com |
| Total Assets: | $90,439,767,000 |
| Total Deposits: | $71,852,703,000 |
| Total Equity Capital: | $9,310,447,000 |
| Total Domestic Office Deposits: | $71,292,474,000 |
| Net Income: | $1,095,072,000 |
| Quarterly Net Income: | $374,617,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 2% |
| Return on Equity: | 12% |
| Quarterly Return on Equity: | 16% |
| More... | |
Client Review
51 client reviews of KeyBank scored 2 out of 5.
Nancy Dehut
Overall Rating
by tryciasmith, Jan. 17, 2014
Once again Nancy Dehut has shown me why I bank at the Battlecreek branch. The personal service, the caring attitude, the "What can I do to help?" perspective... these are all reasons for me that makes Key Bank my bank. Thanks Nancy!!!
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on KeyBank, Battle Creek Branch at Salem, OR
0 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Ratingby tryciasmith, Jan. 17, 2014
Once again Nancy Dehut has shown me why I bank at the Battlecreek branch. The personal service, the caring attitude, the "What can I do to help?" perspective... these are all reasons for me that makes Key Bank my bank. Thanks Nancy!!!
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on KeyBank, Battle Creek Branch at Salem, OR
0 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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rosa
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by livid3, Jan. 06, 2014
I had notified of my sons death , took in death certificate. told them I was waiting on court papers so I could close account. This bank charged a dead man service charges for no activity after being showed a death cet. ... ho w sick is that ?
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on KeyBank, Sandusky Fremont West Branch at Fremont, OH
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby livid3, Jan. 06, 2014
I had notified of my sons death , took in death certificate. told them I was waiting on court papers so I could close account. This bank charged a dead man service charges for no activity after being showed a death cet. ... ho w sick is that ?
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on KeyBank, Sandusky Fremont West Branch at Fremont, OH
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Horrible
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by NoKeyBank, Dec. 23, 2013
I went to the bank to cash a personal check someone gave me. So I could buy some Christmas gifts for my kids. Well I arrived at the bank at 4:26pm to find they had already locked the doors! I knock on the door to get the workers attention as I held my phone up showing and saying its 4:27pm! And she just gave me a dirty look. Now the day before Christmas Eve and can't do my shopping as planned because Key Bank employes decided they wanted to close the bank earlier then what it states outside the building as well as online. I will NEVER be returning to this location! Maybe the general manager should look into this because I was not the only one turned away and upset by the actions of the workes at key Bank!
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on KeyBank, Tecumseh Branch at Tecumseh, MI
2 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby NoKeyBank, Dec. 23, 2013
I went to the bank to cash a personal check someone gave me. So I could buy some Christmas gifts for my kids. Well I arrived at the bank at 4:26pm to find they had already locked the doors! I knock on the door to get the workers attention as I held my phone up showing and saying its 4:27pm! And she just gave me a dirty look. Now the day before Christmas Eve and can't do my shopping as planned because Key Bank employes decided they wanted to close the bank earlier then what it states outside the building as well as online. I will NEVER be returning to this location! Maybe the general manager should look into this because I was not the only one turned away and upset by the actions of the workes at key Bank!
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on KeyBank, Tecumseh Branch at Tecumseh, MI
2 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
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