KeyBank, Westfield Branch
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52 client reviews
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| Name: | KeyBank |
| Concentration: | Commercial Lending Specialization |
| Established: | 1849-01-01 |
| FDIC Insurance: | 1956-01-16 |
| Holden By: | Keycorp |
| Charter Class: | commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 1067, view all, view on map |
| Website: | www.key.com |
| Total Assets: | $90,439,767,000 |
| Total Deposits: | $71,852,703,000 |
| Total Equity Capital: | $9,310,447,000 |
| Total Domestic Office Deposits: | $71,292,474,000 |
| Net Income: | $1,095,072,000 |
| Quarterly Net Income: | $374,617,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 2% |
| Return on Equity: | 12% |
| Quarterly Return on Equity: | 16% |
| More... | |
Client Review
52 client reviews of KeyBank scored 2 out of 5.
WORST CUSTOMER SERVICE EVER!!!!!!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Bimi, Mar. 19, 2014
This branch has the worst customer service. The team and management are so unprofessional and rude. I will not recommend this bank to anyone ever!!!!!
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on KeyBank, Factoria Keycenter Branch at Bellevue, WA
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Bimi, Mar. 19, 2014
This branch has the worst customer service. The team and management are so unprofessional and rude. I will not recommend this bank to anyone ever!!!!!
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on KeyBank, Factoria Keycenter Branch at Bellevue, WA
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Nancy Dehut
Overall Rating
by tryciasmith, Jan. 17, 2014
Once again Nancy Dehut has shown me why I bank at the Battlecreek branch. The personal service, the caring attitude, the "What can I do to help?" perspective... these are all reasons for me that makes Key Bank my bank. Thanks Nancy!!!
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on KeyBank, Battle Creek Branch at Salem, OR
0 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Ratingby tryciasmith, Jan. 17, 2014
Once again Nancy Dehut has shown me why I bank at the Battlecreek branch. The personal service, the caring attitude, the "What can I do to help?" perspective... these are all reasons for me that makes Key Bank my bank. Thanks Nancy!!!
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on KeyBank, Battle Creek Branch at Salem, OR
0 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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rosa
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by livid3, Jan. 06, 2014
I had notified of my sons death , took in death certificate. told them I was waiting on court papers so I could close account. This bank charged a dead man service charges for no activity after being showed a death cet. ... ho w sick is that ?
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on KeyBank, Sandusky Fremont West Branch at Fremont, OH
4 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby livid3, Jan. 06, 2014
I had notified of my sons death , took in death certificate. told them I was waiting on court papers so I could close account. This bank charged a dead man service charges for no activity after being showed a death cet. ... ho w sick is that ?
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on KeyBank, Sandusky Fremont West Branch at Fremont, OH
4 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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