KeyBank, Monument Square Branch

Name:KeyBank, Monument Square Branch
Full Service Brick and Mortar Office
Review:67 client reviews
Location:One Monument Square
Portland, ME 04101

Cumberland County
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Phone:207-776-7240
Branch Deposit:$809,928,000
FDIC Cert:#17534
Established:1933-12-16


The Bank

Name:KeyBank
Concentration:Commercial Lending Specialization
Established:1849-01-01
FDIC Insurance:1956-01-16
Holden By:Keycorp
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:1236, view all, view on map
Website:www.key.com
Total Assets:$135,758,439,000
Total Deposits:$107,635,798,000
Total Equity Capital:$15,169,113,000
Total Domestic Office Deposits:$107,635,232,000
Net Income:$1,420,090,000
Quarterly Net Income:$266,588,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:9%
Quarterly Return on Equity:7%
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Client Review

67 client reviews of KeyBank scored 2 out of 5.

Excellent service
Overall Rating
Office Environment & Staff
Waiting Time
by Bjfk60, Apr. 13, 2018

I generally deal with tellers Jennifer or Edy, both are exceptional! But everyone I've dealt with at this branch has been awesome! Not all Key bank branches are created equal... This one is the best!

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on KeyBank, Brunswick Rt 303 Branch at Brunswick, OH
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A Happy Bankee
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by mrclyde, Mar. 12, 2018

I am disabled- used the drive-thru had much difficulty (only have use of right arm) after much trying tossed my deposit in the window - after teller was done with my transaction - she exited the bank came up to my car (still at the window) and gave me my receipt- knowing how difficult it is for me to reach the window - such kindness needs to be commended - The teller MYERSAL - NEEDS A GOLD STAR...

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on KeyBank, Bellevue Branch at Pittsburgh, PA
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Poor management. no communication
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by 5337, Nov. 29, 2017

A thief altered my check and the bank accepted the check. I reported the incident to the police dept. and the bank asked for the police report and report #. Everything was given to the bank but they failed to follow up with me and have not tried to recoup the $500.00 from the other bank the money was deposited into. When I asked the bank officer why did he not get in contact with me, his response was that he deals with too many people to have given me a call! I was treated like they don't want my business and I was a bother.  I pay for service but get attitude instead. #changebank.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on KeyBank, Jefferson Valley Branch at Yorktown Heights, NY
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All Reviews...

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