KeyBank, Monument Square Branch

Name:KeyBank, Monument Square Branch
Full Service Brick and Mortar Office
Review:59 client reviews
Location:One Monument Square
Portland, ME 04101

Cumberland County
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Phone:207-776-7240
Branch Deposit:$1,358,530,000
FDIC Cert:#17534
Established:1933-12-16


The Bank

Name:KeyBank
Concentration:Commercial Lending Specialization
Established:1849-01-01
FDIC Insurance:1956-01-16
Holden By:Keycorp
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:1032, view all, view on map
Website:www.key.com
Total Assets:$87,398,250,000
Total Deposits:$70,652,589,000
Total Equity Capital:$9,976,927,000
Total Domestic Office Deposits:$70,092,051,000
Net Income:$650,159,000
Quarterly Net Income:$202,762,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:9%
Quarterly Return on Equity:8%
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Client Review

59 client reviews of KeyBank scored 2 out of 5.

The worst experience
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by LindaSeattle, Dec. 16, 2014

There is the worst staff for my experience. I didn't open debit card in this bank, someone used it for 76 fuel 2840 Seattle. The staff said you open the account over one year and we cannot proof it. Seems the security is my problems and the attitude so rude. Never said "Sorry" to customers. They must more training and learning in customer services.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on KeyBank, Factoria Keycenter Branch at Bellevue, WA
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i got charged an "inactive" fee this week
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by contiln4, Oct. 04, 2014

This week I was charged an inactive fee of $5.00. I've never been charged a fee for doing nothing with my account. At least I didn't withdraw any.

* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on KeyBank, Bountiful Branch at Bountiful, UT
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Holmn Road key bank
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by workingstiff, Jul. 16, 2014

I don't understand the previous reviews. I switched from BAC down the road for SO MANY reasons, all of which have been solved by changing to Key. I don't get dinged with a fee every time I turn around, they don't keep trying to train me to be more digital, they are responsive, super friendly, and fast. I love my new bank.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 6 - 10 banks before.
* this review was made on KeyBank, Holman Branch at Seattle, WA
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All Reviews...

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