Home > California Banks > Yreka Banks > JPMorgan Chase Bank Yreka > JPMorgan Chase Bank, YREKA BRANCH
JPMorgan Chase Bank, YREKA BRANCH
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510 client reviews
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| Name: | JPMorgan Chase Bank |
| Concentration: | International Specialization |
| Established: | 01/01/1824 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | JPMORGAN CHASE&CO |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 4936, view all, view on map |
| Website: | www.jpmorganchase.com |
| Total Assets: | $3,395,126,000,000 |
| Total Deposits: | $2,498,231,000,000 |
| Total Equity Capital: | $299,279,000,000 |
| Total Domestic Office Deposits: | $2,037,915,000,000 |
| Net Income: | $47,496,000,000 |
| Quarterly Net Income: | $8,610,000,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 15% |
| Quarterly Return on Equity: | 11% |
| More... | |
Client Review
510 client reviews of JPMorgan Chase Bank scored 2.5 out of 5.
Customer Service at Chase is DEAD
Overall Rating
Office Environment & Staff
Other Services
by STUFFITUNDERAMATTRES, Oct. 05, 2012
I've been with Chase since they swallowed WaMu, so I inherited them, would never have chosen to bank with Chase otherwise. I have never experienced such a horrible level of customer service in a bank (actually I think anywhere) in my life then at this branch! Went in to close my three accounts & to make a long story short, the girl assisting me counted all of the money back to me in one lump sum, no tape or total on paper to show me that the three separate accounts added up to what she just counted back to me...so I made what I thought was a reasonable request to please run a calculator tape for the total. She was incredulous and said " do you think I'm cheating you?!" ..no, I stated, I would just like to see the 3 accounts added up on paper. She angrily flipped her screen around and showed me the total on her computer calculator. I said great, I would like to see it on paper please..at that point she stated I should apologize to her for thinking she was being dishonest.. and that I wasn't worth the conversation she was having with me!!!! GEEZE, really? YEP, she really, really said that! Just run the freakin tape, that's all I wanted! The branch manager then came from around her desk, said to me she had heard nothing but bad things coming from me the whole time I was there(she had a customer at her desk most of this time..hmmmm) and grabbed the piece of paper from the girl helping me, stomped off behind the counter came back and slammed the calculator tape on the desk with the total. I then asked the clerk to count the money again since I had the total in front of me. She said "Are you kidding me?" Okay, so maybe to a lot of people a little over 2 grand isn't much money, but to me it is! No, I'm not kidding, please count it again. The branch manager was waving her arms in the air (not making this up!) said "just do it to get rid of her, we don't want her as a customer" as loudly as she could while people were conducting bank business. Don't worry, honey, I will never purposely step foot in your branch or any Chase branch again! Chase does not want your business, they don't need it, they already took all of our money in the bailout! Hence Customer Service at Chase is DEAD!!!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Yreka Branch at Yreka, CA
6 of 8 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Office Environment & Staff Other Servicesby STUFFITUNDERAMATTRES, Oct. 05, 2012
I've been with Chase since they swallowed WaMu, so I inherited them, would never have chosen to bank with Chase otherwise. I have never experienced such a horrible level of customer service in a bank (actually I think anywhere) in my life then at this branch! Went in to close my three accounts & to make a long story short, the girl assisting me counted all of the money back to me in one lump sum, no tape or total on paper to show me that the three separate accounts added up to what she just counted back to me...so I made what I thought was a reasonable request to please run a calculator tape for the total. She was incredulous and said " do you think I'm cheating you?!" ..no, I stated, I would just like to see the 3 accounts added up on paper. She angrily flipped her screen around and showed me the total on her computer calculator. I said great, I would like to see it on paper please..at that point she stated I should apologize to her for thinking she was being dishonest.. and that I wasn't worth the conversation she was having with me!!!! GEEZE, really? YEP, she really, really said that! Just run the freakin tape, that's all I wanted! The branch manager then came from around her desk, said to me she had heard nothing but bad things coming from me the whole time I was there(she had a customer at her desk most of this time..hmmmm) and grabbed the piece of paper from the girl helping me, stomped off behind the counter came back and slammed the calculator tape on the desk with the total. I then asked the clerk to count the money again since I had the total in front of me. She said "Are you kidding me?" Okay, so maybe to a lot of people a little over 2 grand isn't much money, but to me it is! No, I'm not kidding, please count it again. The branch manager was waving her arms in the air (not making this up!) said "just do it to get rid of her, we don't want her as a customer" as loudly as she could while people were conducting bank business. Don't worry, honey, I will never purposely step foot in your branch or any Chase branch again! Chase does not want your business, they don't need it, they already took all of our money in the bailout! Hence Customer Service at Chase is DEAD!!!
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Yreka Branch at Yreka, CA
6 of 8 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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