JPMorgan Chase Bank, MERCER ISLAND BRANCH

Name:JPMorgan Chase Bank, MERCER ISLAND BRANCH
Full Service Brick and Mortar Office
Review: 2.5star510 client reviews
Location:7900 Se 28th St
Mercer Island, WA 98040

King County
View Other Branches
 
Phone:206-461-7000
FDIC Cert:#628
Established:01/01/1916


The Bank

Name:JPMorgan Chase Bank
Concentration:International Specialization
Established:01/01/1824
FDIC Insurance:01/01/1934
Holden By:JPMORGAN CHASE&CO
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:4936, view all, view on map
Website:www.jpmorganchase.com
Total Assets:$3,395,126,000,000
Total Deposits:$2,498,231,000,000
Total Equity Capital:$299,279,000,000
Total Domestic Office Deposits:$2,037,915,000,000
Net Income:$47,496,000,000
Quarterly Net Income:$8,610,000,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:15%
Quarterly Return on Equity:11%
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Client Review

510 client reviews of JPMorgan Chase Bank scored 2.5 out of 5.

Poor Customer Service
 1star Overall Rating
 1star Interest Rate and Cost
 2star Office Environment & Staff
 2star Waiting Time
 1star Other Services
by Nann2, Jun. 08, 2011

Slow response and troubleshooting knowledge when clients have problems with their accounts.  
I have now closed my account.  Physically made a deposit, have the receipt, but bank branch never recorded directly to account.  
No response from agent after 5 days.
Had to call.  No one at branch had information.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Mercer Island at Mercer Island, WA
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