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JPMorgan Chase Bank, KEN CARYL BRANCH
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510 client reviews
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| Name: | JPMorgan Chase Bank |
| Concentration: | International Specialization |
| Established: | 01/01/1824 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | JPMORGAN CHASE&CO |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 4936, view all, view on map |
| Website: | www.jpmorganchase.com |
| Total Assets: | $3,395,126,000,000 |
| Total Deposits: | $2,498,231,000,000 |
| Total Equity Capital: | $299,279,000,000 |
| Total Domestic Office Deposits: | $2,037,915,000,000 |
| Net Income: | $47,496,000,000 |
| Quarterly Net Income: | $8,610,000,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 15% |
| Quarterly Return on Equity: | 11% |
| More... | |
Client Review
510 client reviews of JPMorgan Chase Bank scored 2.5 out of 5.
Chase has been a nightmare
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by SamBones3000, Jan. 22, 2014
I loved banking with Chase, and there are still aspects of their service that I will miss, however after my last experience here I will be changing who I bank with. NEVER in the history of my banking experience have I had such a hard time simply accessing my account. I convinced my husband to open an account here (he wanted to stay with Wells Fargo) and he received a card shortly after- I had been told my old Chase card would work with the new account, which it did not. I was told a new one would be overnighted to me-it never came. I needed to leave for a business trip with no debit card in my wallet so I asked to have my new card sent to the town I was traveling to. It never came. Had to borrow cash from a colleague-terribly embarrassing. I got a call while I was still out of town three days later on a Saturday that my card was AT THE BANK, not at my home and being that I was not around my Mom had to go pick it up. I got home and tried to activate said card- wouldn't activate. Called the bank again and was told a new one will be at my house by tomorrow. Not holding my breath and ready to switch to a new bank as the employees here don't seem to have any interest or concern for what an ordeal this has been for me or how to overnight packages for that matter.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Ken Caryl Branch at Littleton, CO
6 of 7 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby SamBones3000, Jan. 22, 2014
I loved banking with Chase, and there are still aspects of their service that I will miss, however after my last experience here I will be changing who I bank with. NEVER in the history of my banking experience have I had such a hard time simply accessing my account. I convinced my husband to open an account here (he wanted to stay with Wells Fargo) and he received a card shortly after- I had been told my old Chase card would work with the new account, which it did not. I was told a new one would be overnighted to me-it never came. I needed to leave for a business trip with no debit card in my wallet so I asked to have my new card sent to the town I was traveling to. It never came. Had to borrow cash from a colleague-terribly embarrassing. I got a call while I was still out of town three days later on a Saturday that my card was AT THE BANK, not at my home and being that I was not around my Mom had to go pick it up. I got home and tried to activate said card- wouldn't activate. Called the bank again and was told a new one will be at my house by tomorrow. Not holding my breath and ready to switch to a new bank as the employees here don't seem to have any interest or concern for what an ordeal this has been for me or how to overnight packages for that matter.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on JPMorgan Chase Bank, Ken Caryl Branch at Littleton, CO
6 of 7 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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