Home > Texas Banks > Longview Banks > JPMorgan Chase Bank Longview > JPMorgan Chase Bank, JUDSON ROAD BRANCH
JPMorgan Chase Bank, JUDSON ROAD BRANCH
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510 client reviews
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| Name: | JPMorgan Chase Bank |
| Concentration: | International Specialization |
| Established: | 01/01/1824 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | JPMORGAN CHASE&CO |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 4936, view all, view on map |
| Website: | www.jpmorganchase.com |
| Total Assets: | $3,395,126,000,000 |
| Total Deposits: | $2,498,231,000,000 |
| Total Equity Capital: | $299,279,000,000 |
| Total Domestic Office Deposits: | $2,037,915,000,000 |
| Net Income: | $47,496,000,000 |
| Quarterly Net Income: | $8,610,000,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 15% |
| Quarterly Return on Equity: | 11% |
| More... | |
Client Review
510 client reviews of JPMorgan Chase Bank scored 2.5 out of 5.
UNPROFESSIONAL BRANCH MANAGER
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by GUEST67, Jul. 15, 2011
The Judson Branch Manager, Michelle Debeaux is beyond rude and unprofessional; she refuses to speak to her customers. It's ridiculous to go into your bank and not be able to speak with a manager! If you call this branch no-one will help you or return your call; well that is if anyone actually answers the phone. We banked with Chase for over 18 years and always had a great experience until the past couple of years when this new manager was hired. Due to lack of courtesy and respect from Michelle Debeaux, we closed all of our accounts, investment accounts and will be moving our mortgage from Chase. I guarantee if you go to this branch you will receive poor customer service and unprofessionalism. I will NEVER recommend and tell EVERYONE I know to never go to Chase Bank!!
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Judson Road Branch at Longview, TX
7 of 7 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby GUEST67, Jul. 15, 2011
The Judson Branch Manager, Michelle Debeaux is beyond rude and unprofessional; she refuses to speak to her customers. It's ridiculous to go into your bank and not be able to speak with a manager! If you call this branch no-one will help you or return your call; well that is if anyone actually answers the phone. We banked with Chase for over 18 years and always had a great experience until the past couple of years when this new manager was hired. Due to lack of courtesy and respect from Michelle Debeaux, we closed all of our accounts, investment accounts and will be moving our mortgage from Chase. I guarantee if you go to this branch you will receive poor customer service and unprofessionalism. I will NEVER recommend and tell EVERYONE I know to never go to Chase Bank!!
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Judson Road Branch at Longview, TX
7 of 7 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
1 comment. Add a comment
by E043080 2014-03-06 13:36:51
Mrs Debeaux was equally unpleasant and unprofessional at the Chase branch in Marshall. I closed all my accounts at the time because of her. Same problems as the earlier stated; poor customer service, incompetance.
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