JPMorgan Chase Bank, Hurstbourne Branch

Name:JPMorgan Chase Bank, Hurstbourne Branch
Full Service Brick and Mortar Office
Review:429 client reviews
Location:9600 Linn Station Road
Louisville, KY 40222

Jefferson County
View Other Branches
 
Phone:502-566-2122
Office Hours:Mon: 9:00-5:00
Tue: 9:00-5:00
Wed: 9:00-5:00
Thu: 9:00-5:00
Fri: 9:00-6:00
Sat: 9:00-1:00
Branch Deposit:$61,607,000
FDIC Cert:#628
Established:1980-07-09


The Bank

Name:JPMorgan Chase Bank
Concentration:International Specialization
Established:1824-01-01
FDIC Insurance:1934-01-01
Holden By:Jpmorgan Chase & Co.
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:5713, view all, view on map
Website:http://www.jpmorganchase.com
Total Assets:$2,008,808,000,000
Total Deposits:$1,377,661,000,000
Total Equity Capital:$182,672,000,000
Total Domestic Office Deposits:$1,049,935,000,000
Net Income:$11,453,000,000
Quarterly Net Income:$3,331,000,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:9%
Quarterly Return on Equity:7%
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Client Review

429 client reviews of JPMorgan Chase Bank scored 2.5 out of 5.

Crappy customer service from branch manager.
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Girl, Dec. 10, 2014

I'll keep it short and sweet. I had a few questions on my acct. I also needed a replacement card for me and my husband. Our toddler got to them and lost them somewhere in our house. The branch manager Christina scepan refused to replace my husbands card even though I'm his wife and we have joint accts. besides that she was rude and asked if I was done. Did not answer my other questions and was waiving in for the next customer. I work a very decent job and she treated me as if I was some poor ignorant fool. If it weren't for the tellers who are sweet and understanding I would have closed all of my accts. she does not deserve to be in management. Her kind of attitude is perfect for a Walmart cashier!!!!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, West 40th & Avenue L Banking Center at Lancaster, CA
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$2.85 discrimination
Overall Rating
Waiting Time
by kimclark11, Nov. 29, 2014

Chase Bank Okolona Preston Hwy, Louisville Kentucky, refused to DEPOSIT $2.85 in my account because my boyfriend did not sign the back of the check. The teller behaved like a four year old by making a big deal over a check for $2.85, I told her to get the branch president, because I wanted to know exactly why a check for $2.85 is being disputed. The address on the check matched my address on my license and I had enough money in my account to cover $2.85 should for some reason it was bad. Long story short after holding my license like I was some criminal they refused to deposit the check and  they tried to keep my license, so I pulled out my phone and started to record this rude behavior. The branch manager waved my license in the air while laughing. I informed him that I was going to report this behavior so he returned my license. I drove to another Chase bank and they deposited the $2.85 with no questions. Now I'm in the process of filing a complaint against the Okolona Branch in Louisville Kentucky, I have shown a few friends the video and the all agree that I was treated badly to the point that it feels like discrimination.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Okolona Branch at Louisville, KY
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A rediculous bank
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Insulted, Nov. 22, 2014

The branch manager told me the check I was trying to cash was $200 over the check cashing limit and that it needed to be verified . I politely asked him to call the person who wrote the check in order to verify it and he responded by telling me he was too busy and that I wasn't a real customer . I'm not making this up , this was the actual branch Manager who told me this ... SMH , here's one person who will never be opening an account with Chase .

* this review was made on JPMorgan Chase Bank, Frank Lloyd Wright And 100th St Brh at Scottsdale, AZ
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