JPMorgan Chase Bank, Coddingtown Branch

Name:JPMorgan Chase Bank, Coddingtown Branch
Full Service Brick and Mortar Office
Review:423 client reviews
Location:1301 Guerneville Road
Santa Rosa, CA 95403

Sonoma County

Office Hours:Mon: 9:00-6:00
Tue: 9:00-6:00
Wed: 9:00-6:00
Thu: 9:00-6:00
Fri: 9:00-6:00
Sat: 9:00-4:00
Branch Deposit:$49,556,000
FDIC Cert:#628

The Bank

Name:JPMorgan Chase Bank
Concentration:International Specialization
FDIC Insurance:1934-01-01
Holden By:Jpmorgan Chase & Co.
Charter Class:commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:5709, view all, view on map
Total Assets:$2,002,047,000,000
Total Deposits:$1,368,272,000,000
Total Equity Capital:$179,560,000,000
Total Domestic Office Deposits:$1,032,549,000,000
Net Income:$8,122,000,000
Quarterly Net Income:$4,865,000,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:9%
Quarterly Return on Equity:11%

Client Review

423 client reviews of JPMorgan Chase Bank scored 2.5 out of 5.

Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by LeanneGold, Feb. 12, 2011

The staff there is so incompetent and rude, it's unbelievable that Chase hires such people. A banker named Gabrielle made so many mistakes handling the closing of my account that I had to sit and wait 1/2 hour for another banker to correct it, then after that go to another branch to square things away.
Both these employees did not admit their mistake and treated me very rudely. Then when I complained to the manager Barbara, she hung up on me! So I guess it's the branch policy to be rude to customers. I will take my money and business somewhere else from now on.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on JPMorgan Chase Bank, Coddington Branch at Santa Rosa, CA
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