Jeff Bank, Review

Bad service, to many fees
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Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Notmybank, May. 28, 2017

I had opened an account with this bank bc they were the closest. Big mistake. I've paid over a thousand in fees and have only been with them for a year. I had a 300 credit limit but would find myself constantly paying and overdraft fee of 35. Even if I had money in the account before I used the credit for something I needed like gas. The credit is not credit in any way. If you use the credit, it's 35 fee per charge over your balance available. I complained about being charged 35 fee for a credit charge for 1.35 loaf of bread. I was polite in my email and received a letter in the mail a week later advising they are closing my account because they have the right to. Mind you I have 986 deposited every two weeks automatically and use auto drafts for 80% of my bills. They gave me a week to open a new bank. Then I have to make all these phone calls to set up auto draft again. All bc I advised I felt it was poor judgement to charge 35 for 1.35 when I have a 300 credit limit.

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on Jeff Bank, Callicoon Branch at Callicoon, NY
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LAURIE FELDMAN
Overall Rating
Office Environment & Staff
Waiting Time
by DOGS2, Jul. 01, 2014

I HAVE NEVER ENJOYED GOING TO A BANK AS MUCH AS THIS ONE. THEY ARE THE GREATEST GROUP OF PEOPLE. THEY ARE VERY POLITE AND LOVE TO HELP THEIR CUSTOMERS. I WOULD DRIVE OUT OF MY WAY TO DO MY BUSINESS THERE ANYTIME. I HAVE ALSO RECOMMENDED THIS BANK TO SOME OF MY FRIENDS. KEEP UP THE GOOD WORK LADIES!  

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Jeff Bank, Loch Sheldrake Branch at Loch Sheldrake, NY
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