HSBC Bank USA, Kissena Boulevard Branch

Name:HSBC Bank USA, Kissena Boulevard Branch
Full Service Brick and Mortar Office
Review:59 client reviews
Location:4177 Kissena Boulevard
Flushing, NY 11355

Queens County
 
Phone:800-975-4722
Office Hours:Mon: 08:30 to 16:00
Tue: 08:30 to 16:00
Wed: 08:30 to 16:00
Thu: 08:30 to 17:00
Fri: 08:30 to 16:00
Sat: 10:00 to 14:00
Branch Deposit:$204,257,000
FDIC Cert:#57890
Established:1975-08-16


The Bank

Name:HSBC Bank USA
Concentration:All Other Specialization > 1 Billion
Established:2004-07-01
FDIC Insurance:2004-07-01
Holden By:Hsbc Holdings Plc
Charter Class:commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:248, view all, view on map
Website:www.banking.us.hsbc.com
Total Assets:$179,771,772,000
Total Deposits:$123,034,060,000
Total Equity Capital:$18,208,960,000
Total Domestic Office Deposits:$103,036,290,000
Net Income:$324,510,000
Return on Equity:2%
 More...


Client Review

59 client reviews of HSBC Bank USA scored 1.5 out of 5.

HSBC SUCKS
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by dumbbank, Apr. 03, 2014

I called the bank to get information about an auto loan and the banker did not have a clue what I was talking about.... I ask her is there an auto loan department and once again she had no clue... I dislike this bank.. and it the WORST...

* this review was made on HSBC Bank USA, Bellevue Downtown Branch at Bellevue, WA
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HSBC is truly the World's Worst Bank!
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by Pescobar, Apr. 03, 2014

I hate HSBC. I'm a bookkeeper for a company that has 21 retail locations. In total we have 25 businesses that have accounts with HSBC and each business has about 3 checking accounts. We're not a small business and the service we get from HSBC is beyond terrible. The relationship manager, Victoria Karamanci totally ignores my calls and e-mails now. They switched from their faulty HSBC Business Banking website to the HSBCNet.com site, which is not user friendly at all and when you call customer service they don't know what they are doing, they give you wrong info and it's a total disaster! Can't wait to switch banks, which will happen soon! We've had it.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on HSBC Bank USA, Fifth Avenue Branch at New York, NY
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The worst Bank Honor goes to...HSBC!
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by BusinessGuy98004, Apr. 02, 2014

It really is remarkable at how terrible my experience was trying to open an account. I only started the process to make it easier for us to deal with our Hong Kong and UK operations in addition to North America.

The experience was immediately bad when the first person I talked to in each bank branch could barely speak English. They indicated the maximum turnover for a business account was 3 million dollars. When I said, "Do you mean the minimum?" She responded to with a huh?

I called another local branch for HSBC and the same issue happened with the language barrier. This time I did talk to a business banker and she informed us of their requirements. When I mentioned that although we exceed that requirement by about 5 time, we have never been asked that by our other banks. She decided that a condescending attitude would be the best response.

We have therefore concluded that staying with our existing banking relationships makes the most sense after all.

* this reviewer has be with this bank for <6 months
* this reviewer had >10 banks before.
* this review was made on HSBC Bank USA, Bellevue Downtown Branch at Bellevue, WA
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