HSBC Bank USA, Fifth Avenue Branch

Name:HSBC Bank USA, Fifth Avenue Branch
Full Service Brick and Mortar Office
Review:64 client reviews
Location:452 Fifth Avenue
New York, NY 10018

New York County
 

Phone:212-525-5000
Office Hours:Mon: 08:30 to 17:30
Tue: 08:30 to 17:30
Wed: 08:30 to 17:30
Thu: 08:30 to 17:30
Fri: 08:30 to 17:30
FDIC Cert:#57890
Established:1966-01-25


The Bank

Name:HSBC Bank USA
Concentration:All Other Specialization > 1 Billion
Established:2004-07-01
FDIC Insurance:2004-07-01
Holden By:Hsbc Holdings Plc
Charter Class:commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:239, view all, view on map
Website:www.banking.us.hsbc.com
Total Assets:$174,566,273,000
Total Deposits:$128,695,282,000
Total Equity Capital:$18,852,151,000
Total Domestic Office Deposits:$111,128,573,000
Net Income:$380,285,000
Quarterly Net Income:$242,329,000
Quarterly Return on Assets:1%
Return on Equity:4%
Quarterly Return on Equity:5%
 More...


Client Review

64 client reviews of HSBC Bank USA scored 1.5 out of 5.

HSBC is truly the World's Worst Bank!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Pescobar, Apr. 03, 2014

I hate HSBC. I'm a bookkeeper for a company that has 21 retail locations. In total we have 25 businesses that have accounts with HSBC and each business has about 3 checking accounts. We're not a small business and the service we get from HSBC is beyond terrible. The relationship manager, Victoria Karamanci totally ignores my calls and e-mails now. They switched from their faulty HSBC Business Banking website to the HSBCNet.com site, which is not user friendly at all and when you call customer service they don't know what they are doing, they give you wrong info and it's a total disaster! Can't wait to switch banks, which will happen soon! We've had it.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on HSBC Bank USA, Fifth Avenue Branch at New York, NY
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