First Bank, Review

First Bank, Review

Average rating based on 5 reviews
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
5 star:
2
4 star:
0
3 star:
0
2 star:
0
1 star:
3
First Bank Farmington, Mo
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Classact, Mar. 21, 2017

Branch manager, Jessica, assisted my friend, who is elderly, with an attitude of disdain, and was very condescending. I have NEVER encountered a situation of this type...I have been very fortunate in finding banks who were very friendly, and always helpful.No matter whether my account balance was .50, or $500,000.00. When I was searching for banks, I considered this one, but seeing the rude treatment by the branch manager, no thank you. When I have gone in, the clerks have been friendly, but one day, I waited at the drive up window for TWENTY MINUTES. I know we all have bad days, but this appears to be an ongoing problem.There are banks in the area that emphasize customer care. I would say, owing to the attitude of the brach manager, that this is NOT one of them!!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on First Bank, Farmington Branch at Farmington, MO
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Great service
Overall Rating
Interest Rate and Cost
Office Environment & Staff
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by Igorh55, Feb. 21, 2017

The young lady in the front was very nice conforting and got the business side of it done she wore glasses and talked with me about the struggles in life every satisfied she made me feel welcomed

* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on First Bank, Costa Mesa Branch at Costa Mesa, CA
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Branch manager could barley speak English and didnt know how to set up small business accounts
Overall Rating
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Office Environment & Staff
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by Wolfrose, Nov. 25, 2016

The branch manager Susan was sadly not helpful at all! I could barley understand her and she didn't know what she was doing setting up my small business account! I was so nervous that she didn't set it up right that I called small business costumer service to make sure she did what I wanted and what do you know she did it all wrong I wasn't happy about her help!! It was stressful that a branch manager didn't even speak clear English!!! That should be changed!!! Other then her the other people where so friendly and spoke perfect English! Don't understand how Susan is the branch manager it's confusing!!  

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on First Bank, Irvine Branch at Irvine, CA
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First Bank, Vallejo, CA
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
by gsimonin, Oct. 24, 2013

We've been banking with First Bank for 30+ years and much prefer their excellent customer service to the larger, national banks.  

* this reviewer has be with this bank for >10 years
* this reviewer had 6 - 10 banks before.
* this review was made on First Bank, Vallejo Branch at Vallejo, CA
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WORST BANK AROUND!!
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by UNHAPPy22, Jun. 05, 2013

The worst drive thru tellers I have every had to deal with.  Rude and down right mean!  Can't believe they can get away with treating their customers (former customer) that way!! They are not friendly and yelled at me across the lobby!!  Never go to this bank too many good banks around!!!

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on First Bank, Ellisville Branch at Ballwin, MO
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by smileatleast 2015-02-23 17:59:13
I have been banking here for 10 yrs atleast. I go between olive and 141 location and here. This one is closer to my house.. Huge difference in service. At Twin Oaks,sometimes they don't even greet you or smile. When you walk in it is quiet and heavy almost. The lady at the desk on the right looks at you almost with some disgust and working with her she is very stern and not super friendly. On the other hand Olive and 141 is quite a pleasure. Walking inside people actually seem happy to see you. The lady at the desk on the right remembers me and says hi. Major difference.

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