Fifth Third Bank, Dayton Mall Banking Center

Name:Fifth Third Bank, Dayton Mall Banking Center
Full Service Brick and Mortar Office
Review:122 client reviews
Location:2096 Miamisburg-Centerville Road
Dayton, OH 45459

Montgomery County
View Other Branches
 
Phone:937-435-7795
Branch Deposit:$87,641,000
FDIC Cert:#6672
Established:1934-08-01


The Bank

Name:Fifth Third Bank
Concentration:Commercial Lending Specialization
Established:1865-01-01
FDIC Insurance:1934-01-01
Holden By:Fifth Third Bancorp
Charter Class:Commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB)
# of Branches:1350, view all, view on map
Website:https://www.53.com
Total Assets:$136,279,317,000
Total Deposits:$105,321,294,000
Total Equity Capital:$16,562,005,000
Total Domestic Office Deposits:$103,812,683,000
Net Income:$1,500,406,000
Quarterly Net Income:$388,698,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:9%
Quarterly Return on Equity:9%
 More...


Client Review

122 client reviews of Fifth Third Bank scored 2 out of 5.

WASTE OF TIME & MONEY
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
by BNKSK, Mar. 28, 2015

I have a mortgage here.  I have a good amount of equity in my home.  I wanted to get a very small home equity loan.  Along with the all the paperwork the bank requires, I need to get this homeowners form from my association that costs $150.  BEFORE I paid that, I made it CRYSTAL CLEAR, I thought, to the person handling my "case", make sure everything will go through okay because I don't want to have to go through all this and then hear a sorry, we can't.  I thought that was done, as it should be for every applicant!  So I paid $150 for nothing because the request was denied due to my credit not being where they want it to be.  I could have been told this WAY BEFORE I wasted my time & money.  Just ridiculous!

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Fifth Third Bank, Rolling Meadows Branch at Rolling Meadows, IL
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Unhappy customer today March 19th 2015
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by bevb, Mar. 19, 2015

Today your teller I had made me feel like I was taking her own money out of MY PERSONAL account. She threw the slip at me and said fill this out, then left to ask whoever about whatever of my own money. You need to train them on better customer service and what happened to handing out money all facing 1 way, not folded in half or ends folded over. We have been customer to your bank way before those girls were born and I am not happy with the way I was treated today. You need to bring Renee and MaryAnn back to train those girls on good old customer service and manners.


* this reviewer has be with this bank for >10 years
* this reviewer had 6 - 10 banks before.
* this review was made on Fifth Third Bank, Vermilion at Vermilion, OH
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Worst Bank Ever
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Madd, Feb. 27, 2015

I have a car loan through this bank.  I am so mad at the dealership.  I asked if I can pay my bill online. You CAN NOT pay online unless you have a checking/savings account.  I mailed in a check for my payments 7 days before the due date.  3 weeks after the due date still not cashed.  I then ask for autobill payer.  I was told I only needed to fax back a paper authorizing them to take the funds.  2 weeks later, I received several forms  requiring my signature and a voided check (and the other check still not cashed nor returned).  Truly outdated bank so not worth the hassle. STAY AWAY... AVOID AT ALL COST

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Fifth Third Bank, College Plaza Branch at Hollywood, FL
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All Reviews...

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