Home > Massachusetts Banks > Lowell Banks > Eastern Bank Lowell > Eastern Bank, LOWELL/CENTRAL BRANCH > Review
Eastern Bank, Review
Eastern Bank, Review
Average rating
based on 10 reviews Interest Rate and Cost Office Environment & Staff Waiting Time Other Services |
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4 Star Review
Great first impression
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
by Tiffany14321, Mar. 15, 2014
I loved the staff when I first joined eastern bank but there gone and no one knows my name.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on Eastern Bank, Taunton Branch at Taunton, MA
3 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Timeby Tiffany14321, Mar. 15, 2014
I loved the staff when I first joined eastern bank but there gone and no one knows my name.
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on Eastern Bank, Taunton Branch at Taunton, MA
3 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
2 comments. Add a comment
by Lorene 2014-05-23 17:37:53
Tiffany, come see me! I'd love to "know your name" and help you any time. I'm in the Lexington office. :)
by Weymouth123 2014-12-19 10:04:20
My Eastern Bank debit card had a security breach 2 weeks ago, so my attorney (trustee) sent me a new card. I went to the East Weymouth branch to activate this card, BUT my new card did not open the door. Oh darn, I should have brought the old card to get in! Fortunately, a woman who works at the bank was there to open the door, oh how lucky is that!BUT, she said I am here to open the door BUT I can not let you in! Ruff! Not even a smile from her. I showed her my Eastern Bank debit card, she did not even look over at me.
SO HOW AM I YOUR FIRST PRIORITY? You need to change your slogan on line people! Bah Humbeg Eastern Bank.
I only needed to use the ATM, not enter the bank!
Shame on you woman!!
SO HOW AM I YOUR FIRST PRIORITY? You need to change your slogan on line people! Bah Humbeg Eastern Bank.
I only needed to use the ATM, not enter the bank!
Shame on you woman!!
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