Commerce Bank, Review

Commerce Bank, Review

Average rating stars based on 7 reviews
stars Interest Rate and Cost
stars Office Environment & Staff
stars Waiting Time
stars Other Services
5 star:
3
4 star:
0
3 star:
0
2 star:
3
1 star:
1
:(
 1star Overall Rating
 3star Interest Rate and Cost
 1star Office Environment & Staff
 3star Waiting Time
 1star Other Services
by Jmck, Apr. 03, 2016

Every time I try to call or go in to have someone help me at this branch it is so frustrating. They are not helpful at all. The rainbow Rd branch is much better, otherwise I would be closing my accounts with commerce.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Commerce Bank, 43rd & State Line Branch at Kansas City, KS
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Grandma
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Meany, Nov. 01, 2023

Always very friendly. . No waiting ever! Would recommend to Everyone. They are the best!  I love my bank

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Commerce Bank, DERBY ROCK BRANCH at Derby, KS
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Haven't had any major issues
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Pitbullmum4, Dec. 07, 2016

There has only been one or two times that I was frustrated with unknown fees, but I do have to say, after talking to an agent, they explained the fee to me and waived it.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Commerce Bank, Heritage Branch at Saint Charles, MO
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Tired of fake
 2star Overall Rating
 3star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 3star Other Services
by Rudeteller, Oct. 27, 2012

You must have someone new working at your Eureka branch (a rather over done, loud, older woman.  My experiences have gone from normal banking to what is this woman going to say next?!  I asked for a deposit slip and and she acted like this was an inconvenience, and made a rude comment.
She started giving my son unsolicited job advise one day at the drive though when he mentioned he had just gotten a new job...this was long winded and uninvited.  My daughter sent in a check for deposit and this same woman asked for her ID.  For a deposit?! No cash back!  It was a payroll and my daughter has had a the same job and account for over a year.  Please control this new teller or lose some business!  Commerce does not set out deposit slips inside this bank so if you run out you must ask for one, I find this odd.  There are too many banks in Eureka to worry about having an "experience".  What happened to customer service?  Curious if an other customers find this woman a bad fit for a bank.

* this review was made on Commerce Bank, Eureka Banking Center Branch at Eureka, MO
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One of the woman bankers
 2star Overall Rating
 4star Interest Rate and Cost
 1star Office Environment & Staff
 2star Waiting Time
 4star Other Services
by shockercity, Aug. 29, 2012

I dont remember the name of the woman acct agent but she was incredibly rude and asked why I was at that branch because there's one closer to where I live(I just moved out east and was the only one i knew of out here at the time!), which I felt was rude and almost walked away right there. I was trying to start a checking acct(already had savings with commerce) and she lied and told me I couldn't have a checking acct(I'm 18) so i just left because I knew she was lying. A couple days later I went to the branch on Webb Rd. They were much nicer and helpful AND I opened my checking account. I believe she has some race issues in my opinion.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Commerce Bank, Woodlawn Branch at Wichita, KS
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by Jeremy677 2022-10-30 10:48:26
Does playing the race card every time you’re mad ever get exhausting? I’m a white guy and am regularly irritated by these things. I never once considered that everyone is just racist. Having a victim mentality is very destructive.
Service and Customer Care
 5star Overall Rating
 3star Interest Rate and Cost
 5star Office Environment & Staff
 4star Waiting Time
 5star Other Services
by Mmason, May. 15, 2012

I have always like banking at this location and so does my friends and family..

* this reviewer has be with this bank for 3 - 10 years
* this review was made on Commerce Bank, 135th & State Line Branch at Kansas City, MO
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slow drive thru
 2star Overall Rating
 3star Interest Rate and Cost
 2star Office Environment & Staff
 1star Waiting Time
by amamda14, May. 14, 2012

I have never waited so long in a drive thru with only 3 cars. Has hapened multiple times at west murlen branch

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Commerce Bank, 135th & Murlen Branch at Olathe, KS
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Banks Nearby

Commerce Bank, RAINBOW BRANCH (0.3 miles)
Limited Service Facility Office
4018 Rainbow Blvd
Kansas City, KS 66103
The Central Trust Bank, Rainbow Boulevard Branch (0.4 miles)
Full Service Brick and Mortar Office
3938 Rainbow Boulevard
Kansas City, KS 66103
Country Club Bank, DRIVE-IN FACILITY (0.5 miles)
Full Service Brick and Mortar Office
4343 Belleview Ave
Kansas City, MO 64111
Security Bank of Kansas City, PLAZA BRANCH (0.6 miles)
Full Service Brick and Mortar Office
4550 Belleview Ave
Kansas City, MO 64111
U.S. Bank, Kc Plaza West Branch (0.7 miles)
Full Service Brick and Mortar Office
4600 Madison Ave
Kansas City, MO 64112

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