Comenity Bank

Name:Comenity Bank
Full Service Brick and Mortar Office
Main Office of the Bank
Review:1 client review
Location:One Righter Parkway, Suite 100
Wilmington, DE 19803

New Castle County
FDIC Cert:#27499

The Bank

Name:Comenity Bank
Concentration:Credit-Card Specialization
FDIC Insurance:1989-05-01
Charter Class:commercial bank, state charter and Fed nonmember, supervised by the FDIC
Total Assets:$7,453,183,000
Total Deposits:$1,823,958,000
Total Equity Capital:$1,046,647,000
Total Domestic Office Deposits:$1,823,958,000
Net Income:$350,036,000
Quarterly Net Income:$37,965,000
Return on Assets:5%
Quarterly Return on Assets:2%
Return on Equity:34%
Quarterly Return on Equity:14%

Client Review

1 client review of Comenity Bank scored 1 out of 5.

waiting 6 weeks to correct numbers on credit card
Overall Rating
Office Environment & Staff
Waiting Time
Other Services
by appauled, Feb. 16, 2014

I applied and was approved for the Comenity Credit card with the total rewards feature. card had wrong players number, has never been corrected.Told casino would correct it at their total rewards desk, ( had 17,000 credits by then) they would not upgrade the card or honor the earned credits. I have written several E/Mails, no response, at least 15 phone calls and still no card, no platinum casino card, no credits available.The BY FAR the worst credit card I have ever owned.

* this reviewer has be with this bank for <6 months
* this reviewer had 6 - 10 banks before.
* this review was made on Comenity Bank, Comenity Bank at Wilmington, DE
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