Comenity Bank

Name:Comenity Bank
Full Service Brick and Mortar Office
Main Office of the Bank
Review:2 client reviews
Location:One Righter Parkway, Suite 100
Wilmington, DE 19803

New Castle County
 

FDIC Cert:#27499
Established:1989-05-01


The Bank

Name:Comenity Bank
Concentration:Credit-Card Specialization
Established:1989-05-01
FDIC Insurance:1989-05-01
Charter Class:commercial bank, state charter and Fed nonmember, supervised by the FDIC
Website:www.comenity.net
Total Assets:$7,209,261,000
Total Deposits:$1,814,069,000
Total Equity Capital:$1,116,761,000
Total Domestic Office Deposits:$1,814,069,000
Net Income:$194,945,000
Quarterly Net Income:$85,876,000
Return on Assets:5%
Quarterly Return on Assets:5%
Return on Equity:36%
Quarterly Return on Equity:31%
 More...


Client Review

2 client reviews of Comenity Bank scored 1 out of 5.

Comenity Bank Total Rewards Visa
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by MrsP, Apr. 30, 2014

The Absolute worst credit card ever. When B of A ended its reward program with Harrah's I went with the new bank, Comenity. IF you use your card more.than 2 times in 2 days your transaction will be denied. Doesn't matter that you have a $7500 credit line. Their Fraud Dept. Will decline your transaction . Doesn't matter that the store is in your City. Doesn't matter if the transaction is less than 100 dollars. I pay in full every month and thus has happened to me 2 times. It is embarrassing.  I stayed with them because of my relationship with Harrahs but today was the last straw. I cancelled. I don't need them. I would advise  everyone to be careful they are a horrible company to deal with. Comenity is the worst ever.


* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Comenity Bank, Comenity Bank at Wilmington, DE
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waiting 6 weeks to correct numbers on credit card
Overall Rating
Office Environment & Staff
Waiting Time
Other Services
by appauled, Feb. 16, 2014

I applied and was approved for the Comenity Credit card with the total rewards feature. card had wrong players number, has never been corrected.Told casino would correct it at their total rewards desk, ( had 17,000 credits by then) they would not upgrade the card or honor the earned credits. I have written several E/Mails, no response, at least 15 phone calls and still no card, no platinum casino card, no credits available.The BY FAR the worst credit card I have ever owned.

* this reviewer has be with this bank for <6 months
* this reviewer had 6 - 10 banks before.
* this review was made on Comenity Bank, Comenity Bank at Wilmington, DE
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