Home > New York Banks > Flushing Banks > Citizens Bank Flushing > Citizens Bank, POMONOK BRANCH > Review
Citizens Bank, Review
Citizens Bank, Review
Average rating based on 37 reviews Interest Rate and Cost Office Environment & Staff Waiting Time Other Services |
|
A total of 2 Reviews with 4 Star
Outside Driveup Issue
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Tonawanda, Jan. 27, 2015
I accidentally took too long at the outside teller on Wednesday and my debit card was pulled back into the machine. When I went back at lunchtime to retrieve my card, I was told that they only open the outside vault ONCE A WEEK - on Tuesdays! They said they would call when I could pick it up. After waiting 6 days, I heard nothing, so called them. They can't guarantee that the service person will be there before they close for the day. If they come too late, they'll have to come back tomorrow....Really???? This is terrible customer service. Not the staff's fault at all - they're very professional & helpful. This is a bad bank policy.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Citizens Bank, Georgetown Square Branch at Buffalo, NY
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Tonawanda, Jan. 27, 2015
I accidentally took too long at the outside teller on Wednesday and my debit card was pulled back into the machine. When I went back at lunchtime to retrieve my card, I was told that they only open the outside vault ONCE A WEEK - on Tuesdays! They said they would call when I could pick it up. After waiting 6 days, I heard nothing, so called them. They can't guarantee that the service person will be there before they close for the day. If they come too late, they'll have to come back tomorrow....Really???? This is terrible customer service. Not the staff's fault at all - they're very professional & helpful. This is a bad bank policy.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Citizens Bank, Georgetown Square Branch at Buffalo, NY
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Thank you for credit $80.00 to me
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by gtr110512, Dec. 01, 2012
I want to say thank you to Office of Chairman Meghan Arnold of Citizens Bank to credit $80 that I was missing on 10/24/2012 back to me. Thanks again. Grace Tr
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Citizens Bank, Shrewsbury Stop & Shop Branch at Shrewsbury, MA
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by gtr110512, Dec. 01, 2012
I want to say thank you to Office of Chairman Meghan Arnold of Citizens Bank to credit $80 that I was missing on 10/24/2012 back to me. Thanks again. Grace Tr
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Citizens Bank, Shrewsbury Stop & Shop Branch at Shrewsbury, MA
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Banks Nearby
Flagstar Bank, FLUSHING AGUILAR AVE BRANCH (0.0 miles)
Full Service Retail Office
155-15 Aguilar Avenue
Flushing, NY 11367
Full Service Retail Office
155-15 Aguilar Avenue
Flushing, NY 11367
JPMorgan Chase Bank, 73RD AVENUE BRANCH (0.1 miles)
Full Service Brick and Mortar Office
15617 73rd Ave
Flushing, NY 11367
Full Service Brick and Mortar Office
15617 73rd Ave
Flushing, NY 11367
JPMorgan Chase Bank, KEW GARDENS HILLS BRANCH (0.5 miles)
Full Service Brick and Mortar Office
7141 Main St
Flushing, NY 11367
Full Service Brick and Mortar Office
7141 Main St
Flushing, NY 11367
First Central Savings Bank, MAIN STREET BRANCH (0.5 miles)
Full Service Brick and Mortar Office
7276 Main St
Flushing, NY 11367
Full Service Brick and Mortar Office
7276 Main St
Flushing, NY 11367
Flagstar Bank, KEW GARDENS HILLS (0.5 miles)
Full Service Brick and Mortar Office
75-44 Main Street
Flushing, NY 11367
Full Service Brick and Mortar Office
75-44 Main Street
Flushing, NY 11367