Home > California Banks > Manhattan Beach Banks > Citibank Manhattan Beach > Citibank, MANHATTAN BEACH
Citibank, MANHATTAN BEACH
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105 client reviews
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| Name: | Citibank |
| Concentration: | International Specialization |
| Established: | 06/16/1812 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | CITIGROUP INC |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 663, view all, view on map |
| Website: | www.citibank.com |
| Total Assets: | $1,684,710,000,000 |
| Total Deposits: | $1,327,597,000,000 |
| Total Equity Capital: | $162,945,000,000 |
| Total Domestic Office Deposits: | $747,614,000,000 |
| Net Income: | $11,169,000,000 |
| Return on Assets: | 1% |
| Return on Equity: | 7% |
| More... | |
Client Review
105 client reviews of Citibank scored 2 out of 5.
The worst service on earth
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by FrustratedCustomer11, Apr. 30, 2013
We are in our 7th month of waiting for this bank and this branch to refi our existing mortgage with them. It was supposed to take 3 months, and we are now 7+ months. The service was so bad that we got the branch manager involved. Now there are 5 people that do not respond to our inquiries for service and status updates. We are 25+ year customers with this bank. The only part of the organization worse than the refi department is the mortgage guy and manager at this bank. Do not believe anything they tell you. They will not help you, respond to emails or follow through on their promises. Put your money under a mattress before you take it to this branch.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Citibank, Manhattan Beach at Manhattan Beach, CA
7 of 9 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby FrustratedCustomer11, Apr. 30, 2013
We are in our 7th month of waiting for this bank and this branch to refi our existing mortgage with them. It was supposed to take 3 months, and we are now 7+ months. The service was so bad that we got the branch manager involved. Now there are 5 people that do not respond to our inquiries for service and status updates. We are 25+ year customers with this bank. The only part of the organization worse than the refi department is the mortgage guy and manager at this bank. Do not believe anything they tell you. They will not help you, respond to emails or follow through on their promises. Put your money under a mattress before you take it to this branch.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Citibank, Manhattan Beach at Manhattan Beach, CA
7 of 9 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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