Citibank, LOS ALTOS BRANCH
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105 client reviews
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| Name: | Citibank |
| Concentration: | International Specialization |
| Established: | 06/16/1812 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | CITIGROUP INC |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 663, view all, view on map |
| Website: | www.citibank.com |
| Total Assets: | $1,684,710,000,000 |
| Total Deposits: | $1,327,597,000,000 |
| Total Equity Capital: | $162,945,000,000 |
| Total Domestic Office Deposits: | $747,614,000,000 |
| Net Income: | $11,169,000,000 |
| Return on Assets: | 1% |
| Return on Equity: | 7% |
| More... | |
Client Review
105 client reviews of Citibank scored 2 out of 5.
Investment Services
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Harvey, Feb. 02, 2014
Nancy Chang, my last financial advisor, I found to be unethical, rude, and dishonest. She sold all my bonds without authorization and immediately bought a risky stock fund at a $30,000 plus loss to me. She sold the individual bonds at a low point, which benefited her and the bank, because of the high fees. I only had the bonds 8 months and paid those bank fees upfront and was in what I wanted to be in for tax purposes.
The "managed fund" that she said everybody wanted, was something that I did not fit my needs, as well as being a bad investment. I asked for another advisor, which took 3 months and got one located in San Jose. I wanted help in getting out of this without losing more money. I am still down $30,000 plus.
Being an older woman, I want to warn other people in Los Altos. There are a lot of good investment companies and banks in the area. Avoid this woman.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Citibank, Los Altos Branch at Los Altos, CA
8 of 11 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Harvey, Feb. 02, 2014
Nancy Chang, my last financial advisor, I found to be unethical, rude, and dishonest. She sold all my bonds without authorization and immediately bought a risky stock fund at a $30,000 plus loss to me. She sold the individual bonds at a low point, which benefited her and the bank, because of the high fees. I only had the bonds 8 months and paid those bank fees upfront and was in what I wanted to be in for tax purposes.
The "managed fund" that she said everybody wanted, was something that I did not fit my needs, as well as being a bad investment. I asked for another advisor, which took 3 months and got one located in San Jose. I wanted help in getting out of this without losing more money. I am still down $30,000 plus.
Being an older woman, I want to warn other people in Los Altos. There are a lot of good investment companies and banks in the area. Avoid this woman.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Citibank, Los Altos Branch at Los Altos, CA
8 of 11 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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