Citibank, EL CAJON BRANCH
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105 client reviews
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| Name: | Citibank |
| Concentration: | International Specialization |
| Established: | 06/16/1812 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | CITIGROUP INC |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 663, view all, view on map |
| Website: | www.citibank.com |
| Total Assets: | $1,684,710,000,000 |
| Total Deposits: | $1,327,597,000,000 |
| Total Equity Capital: | $162,945,000,000 |
| Total Domestic Office Deposits: | $747,614,000,000 |
| Net Income: | $11,169,000,000 |
| Return on Assets: | 1% |
| Return on Equity: | 7% |
| More... | |
Client Review
105 client reviews of Citibank scored 2 out of 5.
Former Project Manager, Present Student
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Janji, Dec. 07, 2012
The main impression you get as a customer at this branch is you as a customer are treated as the last important piece of the puzzle. And it all goes back to mafia style management.Respectful approach? Forget it. I myself prefer to go to another branch located 3.5 miles farther to my house. And I do, because I can't stand lies, discrimination, and disrespectful mannerism.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Citibank, El Cajon Branch at El Cajon, CA
5 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Janji, Dec. 07, 2012
The main impression you get as a customer at this branch is you as a customer are treated as the last important piece of the puzzle. And it all goes back to mafia style management.Respectful approach? Forget it. I myself prefer to go to another branch located 3.5 miles farther to my house. And I do, because I can't stand lies, discrimination, and disrespectful mannerism.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Citibank, El Cajon Branch at El Cajon, CA
5 of 5 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
1 comment. Add a comment
by hitman1 2014-07-09 17:41:03
After a tiresome and frustrating phone call with Citibank credit card representatives to resolve an account error, I decided to speak with a live person. I recently walked in to the El Cajon Citibank branch in hopes they could assist with a credit card account issue. I was greeted by Assistant Manager Judy Scott who listened to my account issues. She then proceeded to spend the next 1 1/2 hours on the phone with Citibank credit card accountants to fix the problem. I received a follow up phone call from Citibank branch assistant manager Judy Scott today. On her own accord she contacted Citibank Credit card accountants to ensure my account was altered and fixed as discussed last week. I can't express how appreciative I am of Judy and her willingness to help resolve this issue. I doubt very much I would have ever resolved this credit card account error without her intervention!! Thanks again
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