Chelsea Groton Bank
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| Name: | Chelsea Groton Bank |
| Concentration: | Mortgage Lending Specialization |
| Established: | 01/01/1854 |
| FDIC Insurance: | 08/09/1989 |
| Charter Class: | |
| # of Branches: | 14, view all, view on map |
| Website: | www.chelseagroton.com |
| Total Assets: | $1,634,586,000 |
| Total Deposits: | $1,219,582,000 |
| Total Equity Capital: | $214,496,000 |
| Total Domestic Office Deposits: | $1,219,582,000 |
| Net Income: | $16,767,000 |
| Quarterly Net Income: | $2,447,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 8% |
| Quarterly Return on Equity: | 5% |
| More... | |
Client Review
1 client review of Chelsea Groton Bank scored 1 out of 5.
Supervisor needs to learn her job
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Marianina, May. 25, 2021
I ordered checks. When they arrived my name was misspelled. I went bto the bank and wanted to order checks with my name spelled correctly. Supervisor said it didn’t matter. She totally refused to order me new checks with my name spelled right.. Sat back in her chair and said no you don’t need any new ones they don’t look at the spelling. I was furious. I went to a different branch and sat with a different supervisor. I showed her the misspelled checks and explained that I wanted to order new ones with the correct spelling. She said of course. She ordered me new ones.
The drive through is very efficient.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Chelsea Groton Bank, Mystic Branch at Mystic, CT
Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Marianina, May. 25, 2021
I ordered checks. When they arrived my name was misspelled. I went bto the bank and wanted to order checks with my name spelled correctly. Supervisor said it didn’t matter. She totally refused to order me new checks with my name spelled right.. Sat back in her chair and said no you don’t need any new ones they don’t look at the spelling. I was furious. I went to a different branch and sat with a different supervisor. I showed her the misspelled checks and explained that I wanted to order new ones with the correct spelling. She said of course. She ordered me new ones.
The drive through is very efficient.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Chelsea Groton Bank, Mystic Branch at Mystic, CT
Was this review helpful to you? Yes, No Report Abuse
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