Home > Hawaii Banks > Kailua Banks > Central Pacific Bank Kailua > Central Pacific Bank, KAILUA BRANCH > Review
Central Pacific Bank, Review
Central Pacific Bank, Review
Average rating based on 8 reviews Interest Rate and Cost Office Environment & Staff Waiting Time Other Services |
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A total of 5 Reviews with 1 Star
Member
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by UnhappyCustomerofCPB, Aug. 06, 2013
Central Pacific Bank is the worst bank in the U.S.
The employees cares nothing about the bank and are very
incompetent. The bank is totally bureaucratic. I asked for
a monthly statement of my savings account and after I jumped through all the hoops, I still only get a 3 month statement.
Bad bank, bad people.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Central Pacific Bank, Kahului Branch at Kahului, HI
2 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by UnhappyCustomerofCPB, Aug. 06, 2013
Central Pacific Bank is the worst bank in the U.S.
The employees cares nothing about the bank and are very
incompetent. The bank is totally bureaucratic. I asked for
a monthly statement of my savings account and after I jumped through all the hoops, I still only get a 3 month statement.
Bad bank, bad people.
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Central Pacific Bank, Kahului Branch at Kahului, HI
2 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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Worst customer service!!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by joshmandel, Jul. 10, 2013
No respect for customers over the phone!! Worst service ever received!!
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Central Pacific Bank, Central Pacific Bank at Honolulu, HI
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by joshmandel, Jul. 10, 2013
No respect for customers over the phone!! Worst service ever received!!
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Central Pacific Bank, Central Pacific Bank at Honolulu, HI
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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Worst CPB branch Mapunapuna
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Justlettingyouknow, Jul. 02, 2013
Complete poor all around service!! No customer service at ALL!! No ohana feeling here at this location............
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Central Pacific Bank, Mapunapuna Branch at Honolulu, HI
Was this review helpful to you? Yes, No Report Abuse
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Justlettingyouknow, Jul. 02, 2013
Complete poor all around service!! No customer service at ALL!! No ohana feeling here at this location............
* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Central Pacific Bank, Mapunapuna Branch at Honolulu, HI
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lousy bank
Overall Rating
by mikes, Jul. 03, 2012
The loan department at the Kahului Branch and the Kihei Branch is a farce. The employees barely speak understandable english and don"t know what they are doing. The miss apointments and work together with appraisers that are lazy and incompetent, deliver reports that are wrong ( wrong pictures)and refuse to rectify the situation. My advice, new loan or refinance - stay away from that bank!
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Central Pacific Bank, Kahului Branch at Kahului, HI
4 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating
by mikes, Jul. 03, 2012
The loan department at the Kahului Branch and the Kihei Branch is a farce. The employees barely speak understandable english and don"t know what they are doing. The miss apointments and work together with appraisers that are lazy and incompetent, deliver reports that are wrong ( wrong pictures)and refuse to rectify the situation. My advice, new loan or refinance - stay away from that bank!
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Central Pacific Bank, Kahului Branch at Kahului, HI
4 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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terrible bank
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by eric, Jan. 16, 2012
customer service and overall bank attitude is repugnant
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
1 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by eric, Jan. 16, 2012
customer service and overall bank attitude is repugnant
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
1 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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