Centennial Bank, Fairhope Branch

Name:Centennial Bank, Fairhope Branch
Full Service Brick and Mortar Office
Review:13 client reviews
Location:218 North Greeno Rd
Fairhope, AL 36532

Baldwin County
 
Phone:251-928-1648
Branch Deposit:$34,001,000
FDIC Cert:#11241
Established:2003-07-14


The Bank

Name:Centennial Bank
Concentration:Commercial Lending Specialization
Established:1903-01-01
FDIC Insurance:1934-01-01
Holden By:Home Bancshares, Inc.
Charter Class:commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB)
# of Branches:153, view all, view on map
Website:http://www.my100bank.com
Total Assets:$6,825,080,000
Total Deposits:$5,399,391,000
Total Equity Capital:$891,205,000
Total Domestic Office Deposits:$5,399,391,000
Net Income:$69,518,000
Quarterly Net Income:$14,026,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:12%
Quarterly Return on Equity:8%
 More...


Client Review

13 client reviews of Centennial Bank scored 2.5 out of 5.

Bullying Old People
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
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by DaughterSue, Mar. 10, 2014

The branch manager of this bank owes my 83 year old father an apology! I would have thought a branch manager under any circumstances would have been kind and polite to an elderly man!  Centennial made the mistake and would not let my father talk to explain. My father had his receipt. He received one twenty, two tens, one dollar, and 99cents in cash back from his deposit. Centennial had sent him a letter debting his account another hundred dollars which he took to this bank along with his receipt. The branch manager, instead of letting him tell what he had received , she kept telling him not to talk over her.  I assume because he had the receipt, they put the money back in and told him they were "giving him a hundred dollars". Excuse me, you were giving  him BACK his own money!!! My mother said the branch manager treated him like a child and a thief.  My father is not a liar! My father is the most honest man that I have ever met and did not deserve this kind of treatment. I feel sorry for the people that have to work for this woman! Everyone can have a bad day, but Daddy deserves an apology.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Centennial Bank, Parkway Branch at Russellville, AR
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Thank you Centennial Bank for charging me TWICE with a overdraft fee for the same transfer!!
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by hsrthdrtyer4, Feb. 21, 2014

Thank you Centennial Bank for charging me  TWICE   with a overdraft fee for the same transfer!!  And I thought you people had more respect for your customers then that!   I see now its all about MONEY!!  So I'm now searching for another bank.  

Also,, what's the point of having  ""OVER DRAFT 'PROTECTION'"  when you still have to PAY a $30 FEE for over drawing??????  Its just a RIP-OFF to gain more money! I thought it "PROTECTED" me from going over so I would NOT have to shovel out more money from what little I have!     

Its the same as being punished, with a penalty and over priced fees and fines, and charges,  just for using what was suppose to protect me!   

I had this checking account for nearly 3 years and was all ways up-to-date!!!   And I make one withdraw,, not knowing that "PAYPAL" TOOK FUNDS OUT OF MY ACCOUNT INSTEAD OF MY PAYPAL ACCOUNT,  and you people screw me with    "two $30 overdraft fees"    for only one transaction!!   I am also specking to my attorney to file a petition in court! I believe that this is very much so an unlawful allegation in an attempt to scam a innocent person out of money based on facts not reasonable as it is stated in black & white!!  

I talked to Brenda Marquis and Debby Driskell here in Panama City Fl. and both told me that they would NOT DO NOTHING TO HELP ME!  Thank you  Brenda Marquis  and  Debby Driskell   for being  DISRESPECTFUL  and  INHUMANE  TO  YOUR CUSTOMERS!   

See below of the transactions,,, and you can see I had a total amount of $27.86 in my account and the bank  charged  me a $30 fee  knowing I had $27.86,,, and then charged me another $30 fee after the $41.10,,,,, when I was thinking I had funds,, but didn't know Paypal had made 6 withdraws from my account on their own behalf which I never knew!

So this    overdraft   "PROTECTION"   isn't about shit, and cost me more $$$ then if I had nothing at all!!!!     

---------------------------------------------
02/03/2014
AC-PAYPAL -INST XFER - Debit transaction of   $ 5.05   
Balance of    $ 51.51

02/04/2014
CKCD DEBIT 02/03 00:00 DOLLAR GENERAL 11979 PANAMA FL. -  Debit transaction of     $ 3.65
Balance of    $ 47.86

02/10/2014
CKCD DEBIT 02/07 00:00 231 PLAZA TRUCK STOP YOUNGS FL. - Debit transaction of    $ 20.00
Balance of    $ 27.86

02/11/2014  
OVERDRAFT FEE $ 30.00
Balance of    $ -2.14

02/11/2014  
CKCD DEBIT 02/10 00:00 SAMSCLUB 8151 PANAMA CITY FL.  -  Debit transaction of    $41.10
Balance of    $ -43.24

02/12/2014  
OVERDRAFT FEE $ 30.00
Balance of    $ -73.24






* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Centennial Bank, Clermont Branch at Clermont, FL
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Solid community bank
Overall Rating
Interest Rate and Cost
Office Environment & Staff
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by Publius, Sep. 27, 2013

The staff at Centennial's Key West branches are friendly, courteous and efficient. The e-banking program had glitches when first introduced, but those were resolved and now the system is convenient and intuitive. Centennial is proactive in the community, sponsoring and supporting many non-profit activities. I thought highly enough of this bank that I bought some of its stock....and it has performed well.  

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had >10 banks before.
* this review was made on Centennial Bank, Key West Branch at Key West, FL
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