Capital One, Review
Capital One, Review
Average rating based on 54 reviews Interest Rate and Cost Office Environment & Staff Waiting Time Other Services |
|
4 Star Review
Mrs.
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by syordano, May. 31, 2011
I do not want to speak about Capital One Customer Service (and in particular their phone and online customer service) because for the most part I've faced incredible incompetence and lack of human understanding, but that seems to be the case with many major banks; Capital One is by no means an exception.
However, if you do need help, I highly recommend this branch, and in particular the services of Customer Service representative Valerie Buldova. She was the only one who took it onto herself to help me resolve a complicated issue that no one wanted to deal with, she is extremely intelligent, thorough and kind. She is the only reason I have not cancelled my Capital One account...
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on Capital One, Bensonhurst Branch at Brooklyn, NY
Was this review helpful to you? Yes, No Report Abuse
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by syordano, May. 31, 2011
I do not want to speak about Capital One Customer Service (and in particular their phone and online customer service) because for the most part I've faced incredible incompetence and lack of human understanding, but that seems to be the case with many major banks; Capital One is by no means an exception.
However, if you do need help, I highly recommend this branch, and in particular the services of Customer Service representative Valerie Buldova. She was the only one who took it onto herself to help me resolve a complicated issue that no one wanted to deal with, she is extremely intelligent, thorough and kind. She is the only reason I have not cancelled my Capital One account...
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on Capital One, Bensonhurst Branch at Brooklyn, NY
Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Banks Nearby
Santander Bank, N.A., THE HUB BRANCH (0.0 miles)
Full Service Brick and Mortar Office
389 E 149th St
Bronx, NY 10455
Full Service Brick and Mortar Office
389 E 149th St
Bronx, NY 10455
TD Bank, THE HUB BRANCH (0.0 miles)
Full Service Brick and Mortar Office
371 E 149th St
Bronx, NY 10455
Full Service Brick and Mortar Office
371 E 149th St
Bronx, NY 10455
Popular Bank, 149TH STREET BRANCH (0.0 miles)
Full Service Brick and Mortar Office
374 E 149th St
Bronx, NY 10455
Full Service Brick and Mortar Office
374 E 149th St
Bronx, NY 10455
Apple Bank, 149TH STREET BRANCH (0.1 miles)
Full Service Brick and Mortar Office
370 East 149th Street
Bronx, NY 10455
Full Service Brick and Mortar Office
370 East 149th Street
Bronx, NY 10455
JPMorgan Chase Bank, MELROSE BRANCH (0.1 miles)
Full Service Brick and Mortar Office
360 E 149th St
Bronx, NY 10455
Full Service Brick and Mortar Office
360 E 149th St
Bronx, NY 10455