Capital One, BELTSVILLE BRANCH
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54 client reviews
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| Name: | Capital One |
| Concentration: | All Other Over 1 Billion |
| Established: | 05/22/1933 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | CAPITAL ONE FINANCIAL CORP |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 281, view all, view on map |
| Website: | www.capitalone.com |
| Total Assets: | $475,628,639,000 |
| Total Deposits: | $374,160,480,000 |
| Total Equity Capital: | $53,187,218,000 |
| Total Domestic Office Deposits: | $374,037,440,000 |
| Net Income: | $5,242,097,000 |
| Quarterly Net Income: | $811,257,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 10% |
| Quarterly Return on Equity: | 6% |
| More... | |
Client Review
54 client reviews of Capital One scored 2 out of 5.
worst service ever.
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by edoardo93, Oct. 31, 2013
Today 10/30/13 I went there to change my coins, I go there every 2 months, and as soon as I was at the counter with my receipt the lady asked if I had an id i asked what for she told me I needed an id to get "my" money I said I that from all the years that I have gone there I have never been asked for an id, she asked me what was the name of the person who changed my receipt last time I told her I did not remember because how could I, i only went there every 2 months, so she said she could not change it I didn't show her an id, so I asked her for my receipt back and said that i would be back tomorrow because I had to go to work, she said no it has to be redeemed today, so I said I only have my boa card as id at that moment, she said no so I told her to keep the money because she didn't seem willing to help in any way plus I could not go back home I had a taxi waiting outside and I had to go to work, I will never open an account the or recommend it to any family or friends, and neither will I ever be back there to change my coins.
* this reviewer had 1 - 2 banks before.
* this review was made on Capital One, Beltsville Branch at Beltsville, MD
2 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby edoardo93, Oct. 31, 2013
Today 10/30/13 I went there to change my coins, I go there every 2 months, and as soon as I was at the counter with my receipt the lady asked if I had an id i asked what for she told me I needed an id to get "my" money I said I that from all the years that I have gone there I have never been asked for an id, she asked me what was the name of the person who changed my receipt last time I told her I did not remember because how could I, i only went there every 2 months, so she said she could not change it I didn't show her an id, so I asked her for my receipt back and said that i would be back tomorrow because I had to go to work, she said no it has to be redeemed today, so I said I only have my boa card as id at that moment, she said no so I told her to keep the money because she didn't seem willing to help in any way plus I could not go back home I had a taxi waiting outside and I had to go to work, I will never open an account the or recommend it to any family or friends, and neither will I ever be back there to change my coins.
* this reviewer had 1 - 2 banks before.
* this review was made on Capital One, Beltsville Branch at Beltsville, MD
2 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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