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Capital City Bank, Review
Capital City Bank, Review
Average rating
based on 5 reviews Interest Rate and Cost Office Environment & Staff Waiting Time Other Services |
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2 Star Review
Centerstate has ruined my online banking experience.
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by metajonathan, Jul. 05, 2020
Since the buyout Centerstate (formerly Charter Bank) has replace a highly functional free standing mobile app with a slow, clunky poorly designed UX nightmare of a web app. The mobile app isn't a mobile app at all but rather a portal to a website using mobile design. this makes everything load slowly, creates MASSIVE data security issues and leaves customers frustrated. If you want to fix your national problem you need to talk to J Freeman & Son in West Point, GA who's mobile designs in the financial sector are famous.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Capital City Bank, West Point Branch at West Point, GA
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby metajonathan, Jul. 05, 2020
Since the buyout Centerstate (formerly Charter Bank) has replace a highly functional free standing mobile app with a slow, clunky poorly designed UX nightmare of a web app. The mobile app isn't a mobile app at all but rather a portal to a website using mobile design. this makes everything load slowly, creates MASSIVE data security issues and leaves customers frustrated. If you want to fix your national problem you need to talk to J Freeman & Son in West Point, GA who's mobile designs in the financial sector are famous.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Capital City Bank, West Point Branch at West Point, GA
Was this review helpful to you? Yes, No Report Abuse
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