Bank of America, Wandermere Branch

Name:Bank of America, Wandermere Branch
Full Service Brick and Mortar Office
Review:261 client reviews
Location:12320 Hwy 395
Spokane, WA 99218

Spokane County
View Other Branches
 
Phone:509-353-1669
Office Hours:Mon:09:30:17:00
Tue:09:30:17:00
Wed:09:30:17:00
Thu:09:30:17:00
Fri:09:30:18:00
Sat:10:00:13:00
Branch Deposit:$82,113,000
FDIC Cert:#3510
Established:1990-03-08


The Bank

Name:Bank of America
Concentration:All Other Specialization > 1 Billion
Established:1904-10-17
FDIC Insurance:1934-01-01
Holden By:Bank Of America Corporation
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:4707, view all, view on map
Website:www.bankofamerica.com
Total Assets:$1,659,793,000,000
Total Deposits:$1,312,454,000,000
Total Equity Capital:$211,576,000,000
Total Domestic Office Deposits:$1,226,038,000,000
Net Income:$14,747,000,000
Quarterly Net Income:$6,634,000,000
Return on Assets:1%
Quarterly Return on Assets:2%
Return on Equity:9%
Quarterly Return on Equity:13%
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Client Review

261 client reviews of Bank of America scored 2 out of 5.

a loyal customer
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by verydisappointedtoo, Dec. 31, 2016

Unfriendly staff and they never smile or greet you. After today, I'm seriously thinking about transferring my money to a different bank. They need to work on courtesy for ALL customers,not just the usual crowd that you find in this particular location.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Downtown Lake Worth Branch at Lake Worth, FL
2 of 3 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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Lack of service
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
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by Josh51327, Dec. 30, 2016

I used to have bank accounts with Bank of America but because of the poor service on Marbach Road I close those accounts all I have is a credit card with Bank of America so today I went back into the location on Marbach for help with my online banking management took my name and said they would be with me shortly 1 hour later I have still not heard one thing from anyone at this location I went to speak with her and her demeanor seemed frustrated since it is close to closing hours I nearly said better communication upon my arrival so I could have made a decision to wait or return another time again her attitude seemed frustrated with situations in the bank and made me feel like my issue was of no importance and was not apologetic for the overall situation I recommend anyone needing to do banking to do at another location this location has lacked in its in-house customer service

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Marbach Road Branch at San Antonio, TX
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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BOA Branch Manager Maria Pizarro and all the staff (Customer Service and Tellers) are the best
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Americano3777, Aug. 09, 2016

BOA Branch Manager Maria Pizarro and all the staff (Customer Service and Tellers) are the best and provided me with all the needed information and excellent customer service for my personal account as well as for my business account... Gracias Thank you!!!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Bank of America, East Normandy Branch at Deltona, FL
4 of 9 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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