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Bank of America, SOUTHTOWN BRANCH
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310 client reviews
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| Name: | Bank of America |
| Concentration: | All Other Over 1 Billion |
| Established: | 10/17/1904 |
| FDIC Insurance: | 01/01/1934 |
| Holden By: | BANK OF AMERICA CORP |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 3773, view all, view on map |
| Website: | www.bankofamerica.com |
| Total Assets: | $2,540,116,000,000 |
| Total Deposits: | $2,031,779,000,000 |
| Total Equity Capital: | $236,206,000,000 |
| Total Domestic Office Deposits: | $1,909,516,000,000 |
| Net Income: | $28,782,000,000 |
| Quarterly Net Income: | $4,591,000,000 |
| Return on Assets: | 1% |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 12% |
| Quarterly Return on Equity: | 8% |
| More... | |
Client Review
310 client reviews of Bank of America scored 2 out of 5.
Closed My Account Yesterday
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by tw3nty0n3, Aug. 05, 2014
Last Saturday I went to this location to take money out for rent. Since it was too much to take out over the ATM I had to walk into the building. I had an e-banking account, meaning that if I have to ask a teller to take money out, they will charge me ~$8 (stupid rule in the first place). I knew about this fee, and was okay with it. After withdrawing the money I needed for rent, the teller informed me that there would be a fee for walking inside. I said that's fine, and she told me it would be $94.00 and it would show up on my account within a few days. I was speechless and didn't know what to say, so I just accepted and walked out. I went to a different branch and told them the story and they seemed as shocked as I was, and said that should never be the case. I was fed up with them anyway, so despite the nice people in the Fairport location, I closed my account. So relieved to be done with the worst bank in america. (They should change their name to that.)
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Southtown Branch at Rochester, NY
3 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby tw3nty0n3, Aug. 05, 2014
Last Saturday I went to this location to take money out for rent. Since it was too much to take out over the ATM I had to walk into the building. I had an e-banking account, meaning that if I have to ask a teller to take money out, they will charge me ~$8 (stupid rule in the first place). I knew about this fee, and was okay with it. After withdrawing the money I needed for rent, the teller informed me that there would be a fee for walking inside. I said that's fine, and she told me it would be $94.00 and it would show up on my account within a few days. I was speechless and didn't know what to say, so I just accepted and walked out. I went to a different branch and told them the story and they seemed as shocked as I was, and said that should never be the case. I was fed up with them anyway, so despite the nice people in the Fairport location, I closed my account. So relieved to be done with the worst bank in america. (They should change their name to that.)
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Southtown Branch at Rochester, NY
3 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
1 comment. Add a comment
by Lou55 2014-10-16 11:18:02
Never ever do business with this branch .Incompetent people going thru the motions just to have a job .I will not step in this building again.And the only reason i give it 1 Star is too alert people to the nature of the business.
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