Bank of America, Decatur Branch

Name:Bank of America, Decatur Branch
Full Service Brick and Mortar Office
Review:254 client reviews
Location:163 Clairmont Avenue
Decatur, GA 30030

Dekalb County
View Other Branches
 
Phone:404-371-6930
Office Hours:Mon:09:00:17:00
Tue:09:00:17:00
Wed:09:00:17:00
Thu:09:00:17:00
Fri:09:00:17:00
Sat:09:00:12:00
Branch Deposit:$146,551,000
FDIC Cert:#3510
Established:1965-10-01


The Bank

Name:Bank of America
Concentration:All Other Specialization > 1 Billion
Established:1904-10-17
FDIC Insurance:1934-01-01
Holden By:Bank Of America Corporation
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:4843, view all, view on map
Website:www.bankofamerica.com
Total Assets:$1,639,305,000,000
Total Deposits:$1,291,171,000,000
Total Equity Capital:$201,504,000,000
Total Domestic Office Deposits:$1,213,734,000,000
Net Income:$19,075,000,000
Quarterly Net Income:$4,949,000,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:9%
Quarterly Return on Equity:10%
 More...


Client Review

254 client reviews of Bank of America scored 2 out of 5.

Garners Ferry Road
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by moneymandingo, May. 27, 2016

Bank of America is highly convenient and offers a laundry list of great services.  Their fees are way too high and frequent, and their phone customer service is often inaccurate (different responses from different reps).  The tellers and management at the Garners Ferry branch is awful. Slow, not pleasant and have to be corrected about policies and process.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Bank of America, Sumter Highway Branch at Columbia, SC
Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

Banking online services
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Shacker, May. 14, 2016

For the last 3 months out of the 5 years I've been banking with this company I have had nothing but problems and lies from the customer service, the last time they promised to put a note on my account and even connected me to the technical support line, which automatically hangs up and after calling back 3 time finally got threw to someone 45 minutes later they say it's all set up to receive text messages and emails, low and behold today my account is -92.10 and no text or emails recieved back on the phone with customer service at 8:15am with a supervisor named John and being told oh your getting messages and text messages. I'm so glad bank of America now employees psychics at their customer service center. Needless to say I am in my way to close my account with this company and will find a bank that does what they say they will do, instead of treating customers like crap.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Dalton Branch at Dalton, GA
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

Tobi
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Paperlady, May. 06, 2016

We just started banking at BofA less than 3 years ago.  We had been with our prior bank for about 20 years but we travel and they don't have branches outside of the Southeast.  I have had nothing but positive experiences with BofA.  Ever since we opened our accounts the staff has been friendly, knowledgeable and accommodating.  We have found this also with our other local branch (Little Rd at Mitchell Plaza).  

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Bank of America, River Crossing Branch at New Port Richey, FL
Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

All Reviews...

Banks Nearby

CornerstoneBank, Decatur Branch (0.1 miles)
Full Service Brick and Mortar Office
125 Clairemont Ave
Decatur, GA 30030
Fidelity Bank, Decatur Branch (0.1 miles)
Full Service Brick and Mortar Office
160 Clairemont Avenue, Suite 100
Decatur, GA 30030
Private Bank of Buckhead, Decatur Branch (0.1 miles)
Full Service Brick and Mortar Office
150 East Ponce De Leon Avenue, Suite 120
Decatur, GA 30030
Wells Fargo Bank, Decatur Branch (0.2 miles)
Full Service Brick and Mortar Office
250 East Ponce De Leon Avenue
Decatur, GA 30030
SunTrust Bank, Decatur Branch (0.2 miles)
Full Service Brick and Mortar Office
190 W. Ponce De Leon Avenue
Decatur, GA 30030

More