Bank of America, 23 Mile/Schoenherr Branch

Name:Bank of America, 23 Mile/Schoenherr Branch
Full Service Brick and Mortar Office
Review:238 client reviews
Location:13750 23 Mile Road
Utica, MI 48315

Macomb County
View Other Branches
 
Phone:586-532-9160
Office Hours:Mon: 09:00 to 17:00
Tue: 09:00 to 17:00
Wed: 09:00 to 17:00
Thu: 09:00 to 17:00
Fri: 09:00 to 18:00
Sat: 09:00 to 13:00
Branch Deposit:$76,150,000
FDIC Cert:#3510
Established:1977-03-25


The Bank

Name:Bank of America
Concentration:All Other Specialization > 1 Billion
Established:1904-10-17
FDIC Insurance:1934-01-01
Holden By:Bank Of America Corporation
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:5015, view all, view on map
Website:www.bankofamerica.com
Total Assets:$1,574,093,000,000
Total Deposits:$1,213,119,000,000
Total Equity Capital:$202,360,000,000
Total Domestic Office Deposits:$1,143,477,000,000
Net Income:$17,075,000,000
Quarterly Net Income:$4,435,000,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:9%
Quarterly Return on Equity:9%
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Client Review

238 client reviews of Bank of America scored 2 out of 5.

Roger Burau
Overall Rating
Waiting Time
Other Services
by Gordy, May. 19, 2015

I have been assured that a Safe Deposit Box # 0000565-5 had been closed with no charges due back 2005 when I moved to Colorado. Hoever, I continue to receive annual billings. This occurs even after my continued effort to close it out. Now I just got transferred by 3 different people to another person & the last transfer was to a number that had a recording saying the bank is closed, wherever that was!! Very frustrating!!

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Bank of America, Edmond Boulevard Branch at Edmond, OK
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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Don't deal with George
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by LoveBOA, May. 19, 2015

I've banked with BOA for years & love their services, but for this particular Branch, I give it 2 stars for one employee.  5 stars for the rest.  I've dealt with George three times and I was not pleased with his services.  Very disconnected & very uninterested.  

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Bank of America, Carolina Forest Branch at Myrtle Beach, SC
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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Awful
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
by Sams, May. 06, 2015

Worst wait time. Waited 30 minutes to make a deposit. 1 teller inside and 1 for drive through. Additional employees walking around and no one stepped up to the plate to help the teller out. One man just stood with his suit on staring out the window. Need to cross train. Too many employees not to help. Be prepared for lunch time and additional staff. Cross train please...even managers can help.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Bank of America, Preston Beltline Branch at Dallas, TX
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