Home > Arkansas Banks > Rogers Banks > Arvest Bank Rogers > Arvest Bank, WEST OLIVE STREET BRANCH > Review
Arvest Bank, Review
Arvest Bank, Review
Average rating based on 6 reviews Interest Rate and Cost Office Environment & Staff Waiting Time Other Services |
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3 Star Review
2 big mistakes in 6 months, online banking went from simple to over complicated
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Sharam1980, Nov. 27, 2015
I have banked with Arvest since 2000 and the people are friendly. Up until this year I had no problems with them. In January 2015 I deposited my paycheck only it never went into my account. The teller deposited it into someone else's account. I was told the money would be put in my account the next day and a few days went by and still nothing. So I went back to the bank and asked about it and the next day it was in my account. I do have to say the people were nice about it though. Then in July 2015 I get a call asking when I will be able to make my next car payment because it is overdue. I tell the woman I know I paid it #1 because I physically went into the bank and paid it and #2 it says on my online banking that I did. Come to find out the teller/computer put it in the wrong account. They did fix it, but now I am a little nervous that it went against my credit as a late payment. Also they changed their online banking and it went from the simple way it was to a jumbled up mess of information. I can't customize it to my needs. I guess it would work better for a business, but not me. It put my daughters account on the top of the list of accounts, which I don't like.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Arvest Bank, Siloam Springs Main Branch at Siloam Springs, AR
6 of 7 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Sharam1980, Nov. 27, 2015
I have banked with Arvest since 2000 and the people are friendly. Up until this year I had no problems with them. In January 2015 I deposited my paycheck only it never went into my account. The teller deposited it into someone else's account. I was told the money would be put in my account the next day and a few days went by and still nothing. So I went back to the bank and asked about it and the next day it was in my account. I do have to say the people were nice about it though. Then in July 2015 I get a call asking when I will be able to make my next car payment because it is overdue. I tell the woman I know I paid it #1 because I physically went into the bank and paid it and #2 it says on my online banking that I did. Come to find out the teller/computer put it in the wrong account. They did fix it, but now I am a little nervous that it went against my credit as a late payment. Also they changed their online banking and it went from the simple way it was to a jumbled up mess of information. I can't customize it to my needs. I guess it would work better for a business, but not me. It put my daughters account on the top of the list of accounts, which I don't like.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Arvest Bank, Siloam Springs Main Branch at Siloam Springs, AR
6 of 7 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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