Arvest Bank, Kelley Highway Branch

Name:Arvest Bank, Kelley Highway Branch
Full Service Brick and Mortar Office
Review:4 client reviews
Location:4800 Kelley Highway
Fort Smith, AR 72904

Sebastian County
View Other Branches
 
Phone:479-573-1100
Office Hours:Mon: 07:00 to 18:00
Tue: 07:00 to 18:00
Wed: 07:00 to 18:00
Thu: 07:00 to 18:00
Fri: 07:00 to 18:00
Sat: 09:00 to 13:00
Branch Deposit:$20,685,000
FDIC Cert:#8728
Established:2002-02-11


The Bank

Name:Arvest Bank
Concentration:Commercial Lending Specialization
Established:1871-01-01
FDIC Insurance:1934-01-01
Holden By:Arvest Bank Group, Inc.
Charter Class:Commercial bank, state charter and Fed member, supervised by the Federal Reserve (FRB)
# of Branches:273, view all, view on map
Website:www.arvest.com
Total Assets:$16,419,361,000
Total Deposits:$13,904,862,000
Total Equity Capital:$1,633,346,000
Total Domestic Office Deposits:$13,904,862,000
Net Income:$22,000,000
Quarterly Net Income:$22,000,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:5%
Quarterly Return on Equity:5%
 More...


Client Review

4 client reviews of Arvest Bank scored 3 out of 5.

2 big mistakes in 6 months, online banking went from simple to over complicated
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by Sharam1980, Nov. 27, 2015

I have banked with Arvest since 2000 and the people are friendly.  Up until this year I had no problems with them.  In January 2015 I deposited my paycheck only it never went into my account.  The teller deposited it into someone else's account.  I was told the money would be put in my account the next day and a few days went by and still nothing.  So I went back to the bank and asked about it and the next day it was in my account.  I do have to say the people were nice about it though.  Then in July 2015 I get a call asking when I will be able to make my next car payment because it is overdue.  I tell the woman I know I paid it #1 because I physically went into the bank and paid it and #2 it says on my online banking that I did.  Come to find out the teller/computer put it in the wrong account.  They did fix it, but now I am a little nervous that it went against my credit as a late payment.  Also they changed their online banking and it went from the simple way it was to a jumbled up mess of information.  I can't customize it to my needs.  I guess it would work better for a business, but not me.  It put my daughters account on the top of the list of accounts, which I don't like.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Arvest Bank, Siloam Springs Main Branch at Siloam Springs, AR
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obviously, they don't try very hard
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by DonRussell, Jan. 12, 2015

anybody that can't have an email addy where you can reach them doesn't want your biz all that badly.

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 6 - 10 banks before.
* this review was made on Arvest Bank, Gore Blvd Branch at Lawton, OK
3 of 8 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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Retired
Overall Rating
Interest Rate and Cost
Office Environment & Staff
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by Sita, Dec. 17, 2013

An excellent bank, overall - makes you feel good to have a "hometown" bank.  Their staff is always super polite and gracious.  In all these years I've never had a bad experience of any kind with them.  I feel they really care.

Having dealt with them at a number of branches, I feel their hiring focuses on a customer-first attitude - else how could they all be so consistently great?  It's no accident.

* this reviewer has be with this bank for >10 years
* this reviewer had 6 - 10 banks before.
* this review was made on Arvest Bank, Clarksville Branch at Clarksville, AR
4 of 6 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

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All Reviews...

Banks Nearby

The First National Bank of Fort Smith, Midland Boulevard Branch (1.5 miles)
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Arvest Bank, Kelley Highway Supercenter (1.6 miles)
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BancorpSouth Bank, North Branch (1.6 miles)
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The First National Bank of Fort Smith, Grand Avenue Branch (1.8 miles)
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Arvest Bank, Parklane Branch (2.3 miles)
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