Apple Bank, Review

Account holder
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by abbcaba622, Mar. 04, 2015

I go to the apple bank on fordham Road and all i can say is im very displeased. Most of the females that work there; tellers/bankers have disgusting attitudes toward customers. They lack customer service skills, its just a shame. On the phone even worse. They are just nasty. I feel they dont resolve customers issues effectively. There is only one young man who is very helpful and respective. Other than that the others should work on their communication skills with customers. Never again going to this bank!

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Apple Bank, Fordham Road Branch at Bronx, NY
2 of 5 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

ACCOUNT(S) HOLDER
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by EDWARDFARRELLY, Aug. 08, 2014

 KIRK O WARNER, BRANCH MANAGER, ASSISTANT VICE PRESIDENT

ALL I CAN SAY IS WHAT A SHAME.  I WAS UNABLE TO GET THE HELP AND INFORMATION I REQUESTED BY PHONE.  WHATEVER HE WAS DOING OR TALKING TO WAS FAR MORE IMPORTANT THAN A CLIENT WITH SEVERAL BANK ACCOUNTS THAT HAS BEEN BANKING FOR YEARS WITH THIS BANK.    QUITE UNPROFESSIONAL, QUICK AND DISMISSIVE ON THE PHONE.  EXHIBITTED NO INTEREST OR CONCERN AS TO MATTER AT HAND.  MAKES ME WANT TO CLOSE OUT MY ACCOUNTS AND RUN NOT WALK TO DO BUSINESS ELSEWHERE!!!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Apple Bank, Riverdale Branch at Bronx, NY
5 of 20 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

3 comments. Add a comment