Woodforest National Bank, Review

Do Not Use This Bank
Overall Rating
Office Environment & Staff
by lewis76, Mar. 05, 2014

This bank is filled with the rudest "GHETTO Staff". People are more well spoken at a fast food restaurant. I have heard employees say all kinds of inappropriate things while in front of customers. I heard one black woman yell at a white woman there saying she was gonna hit her with customers around.I do not recommend going to this bank ever!!!

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Woodforest National Bank, North Military Wal-Mart Branch at Norfolk, VA
5 of 7 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

WATCH OUT
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by anas, Feb. 26, 2014

went and made a deposit. turns out I was given a receipt but it was not posted. overcharges were added and took 2 days to resolve. if it was not for my receipt I would have no way to proof my deposit.


* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on Woodforest National Bank, 242 Wal-Mart Branch at Spring, TX
1 of 3 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

Boots mom
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Bootsmom, Jan. 02, 2014

I have had nothing but wonderful experiences since opening an account with this bank, but it would be even better if I were able to deposit funds after hour and through the ATM .

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on Woodforest National Bank, Woodlands West Wal-Mart Branch at Spring, TX
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

Very upset and, angry!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Godfather319, Dec. 21, 2013

I opened an account with them for convenience because I worked @ Walmart and, after a few years, they decided to close the branch @ the Amsterdam store. This left me with quite a problem as, I would have to travel 75 miles to physically deposit any funds! I am extremely unhappy with their decision to close the branch I was dealing with! I am leaving A.S.A.P!!   

* this review was made on Woodforest National Bank, 8111 Albany Branch at Albany, NY
3 of 5 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

Great People!!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by MrSmith22, Dec. 12, 2013

Great people. They are fun and friendly. Love this bank!!!

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Woodforest National Bank, Va Chesterfield Walmart Branch at Chesterfield, VA
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

mrgrunts
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by mrgrunts, Dec. 12, 2013

Great checking and saving bank, Great people Here, It a place where they know you by name, your just not a number. Very pleased with the staff, only wish i could do my financing with them too, home car ect. As long as the bank is here i will be too.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Woodforest National Bank, Holland Walmart Branch at Holland, OH
1 of 2 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

1 comment. Add a comment

this bank is so unprofessional
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by anderson7777, Oct. 21, 2013

The staff needs training in proper customer service and on how to serve their customers sufficiently and effectively.

* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on Woodforest National Bank, Morrow Ga 8109 Branch at Morrow, GA
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

excellent
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by cindybean, Oct. 02, 2013

I have been a member of woodforest in horseheads for yrs... the girls there are wonderful to me.. they are very helpful. i really like gong there because of the friendliest and helpfullness of the girls.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Woodforest National Bank, 8032 Horseheads Branch at Horseheads, NY
2 of 4 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

excellent
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by cindybean, Oct. 02, 2013

I have been a member of woodforest in horseheads for yrs... the girls there are wonderful to me.. they are very helpful. i really like gong there because of the friendliest and helpfullness of the girls.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Woodforest National Bank, 8032 Horseheads Branch at Horseheads, NY
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

Love this bank Walmart Kankakee IL
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Blueyed81, Sep. 27, 2013

These girls at Kankakee are the greatest!  I had a fraud encounter they stopped refunded and my new debit card was here in 5 days.  So polite and when I call in they know who I am.  LOVE WOODFOREST!!!!!

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Woodforest National Bank, Kankakee Walmart Branch at Kankakee, IL
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

I LOVE THIS BANK! (Madison Hwy20 Branch)
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by YourLocalWrapStar, Aug. 18, 2013

I have been with Woodforest four years and have never had a problem with them. My direct deposits are in my account a day before payday, the staff is always pleasant and it's always clean. I have been to 4 different branches in my area. The one on Madison Blvd in Madison and South Parkway in Huntsville are my favorites.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Woodforest National Bank, Al Huntsville at Huntsville, AL
7 of 7 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

OMG!!!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by SuperFencer, Jul. 28, 2013

HORRIBLE PLACE!! I went there yesterday to DEPOSIT a check. The customer who gave it to me has a signature that is frighteningly close to mine, although NOT THE SAME! Because of this factor I didn't even try to CASH said check, only DEPOSIT it. The S.B. at the bank not only wouldn't DEPOSIT it, she called the cops on me! Cops got there and were on my side. DEPOSIT the damn thing and put a hold on it.Not this idiot, she thought it was better to treat a CUSTOMER like a CRIMINAL. All of this went on for about an hour, hundreds of people saw me being MISTREATED and standing with 2 sheriffs at the front of a WalMart. Along with several WalMart managers....
STAY AWAY!!!!!!THESE PEOPLE ARE HORRIBLE
(did I mention I have EPILEPSY and this whole incidence could very easily triggered a seizure. Rats! If it only would have..........

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Woodforest National Bank, Front Royal Walmart Branch at Front Royal, VA
13 of 16 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

2 comments. Add a comment

Woodforest National Bank Here In Andalusia
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Babygirl07, Jul. 21, 2013

I been with Woodforest Bank for a Year with the account me and my son have. They lie about stuff and when you go in to talk to them about a certain issue they go all the way threw your account and pull up everything from time you been with them which is invading my personal business cause they have no right doing this unless I ask them to. This is not the first time they have done this and everybody that is standing there know your business when they get threw telling it out loud! Really thinking about changing banks. Me and my husband had an account with them and they did me and him the same way and my husband was really mad for that was our privacy and not for the world to know! Then when your year is over with second chance banking and it comes time to convert over you have to go take the GPS test and it take 60 days to convert over and that's past your year and you still have to pay that fee they charge until they convert your account! They never tell you this until you go and ask why your account have not been converted Its like they get you in when you open the account and then its a different story!

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Woodforest National Bank, Andalusia Branch at Andalusia, AL
7 of 10 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

1 comment. Add a comment

Atascocita Wal-Mart Woodforest
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by customer44, May. 30, 2013

Chose this bank for convenience.  Deposited a check and was given a paper telling me "We have confidential information that indicated the check may not be paid."  Basically someone (they wouldn't tell me who) had decided the check would bounce!  I am considering setting up an account elsewhere.  Teller was indifferent and/or rude!  They must be getting their customer service training from the DPS!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Woodforest National Bank, Atascocita Wal-Mart Branch at Humble, TX
6 of 8 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

1 comment. Add a comment

some great staff members at denver,nc location
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by lgonzin, May. 26, 2013

I love this bank they are helpful and honest ........There is one employee she has short dark hair and is of possibly asian or another closely related nationality. She is the most honest and friendly person I have ever dealt with in a banking experience. She caught an error and notified me immediately. Its her personality that will really get the customers she treats you with respect and doesnt care to go out of her way to help you at all.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Woodforest National Bank, Denver Walmart Branch at Denver, NC
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

Best bank in Richmond Value
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by bosslino804, Apr. 22, 2013

I love this bank so much. They call u if something is wrong with your account and even help you find out what the problem is. The branch on mechanicsville  call a company for me to see why they was charging my account twice a month for different amounts. That was very very helpful cause the branch manger got my money back with no problem

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on Woodforest National Bank, Mechanicsville Virginia Branch at Mechanicsville, VA
3 of 5 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

1 comment. Add a comment

Debit Card Hell and Lies
Overall Rating
Office Environment & Staff
Waiting Time
Other Services
by TLTaylor01, Apr. 11, 2013

I called Woodforest Bank's customer service three weeks before my card was to expire. The gentleman told me not worry they'd [probably] send out a new one within two weeks. So I thought nothing of it. Until April 1, 2013, I still had not received my card. I called CUSTOMER SERVICE-again, the saga began. I advised the lady that I had not received my card. She said she's order me one. I told her I needed it right away since some of my subscriptions are tied to my card. She said the branch manager of my account would have to order the rush. She transferred me to the presumed branch manager, Zak.  He tells me he'll order my card right away and put it on a rush-stating to me that it's going to cost him $55.00 for the fedex cost.  A week goes by no card. I call Zak to advise him and he states that the card is on it's way and I should have it by Wednesday of that week. Thursday of that week no card. I call customer service and speak with a supervisor. She contacts Zak and discusses my issue. Zak tells her that he ordered the card but forgot to put a rush on it. Shaun the customer service rep advises that Zak confirmed with her that he would expedite the card to me upon receipt.   Okay, fine the issues appears to have reached an exhaustive conclusion. Why would Zak then call me on April 10--the date he received my card--to ask me if I wanted to come to the branch and pick up the card or have him mail it to me which will take a few extra days.  So much for expedited delivery or a branch manager having a reasonable understanding of setting customer expectations.  

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
11 of 12 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

Extremely pleased with Woodforest!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by C405236, Mar. 29, 2013

We've been banking with Woodforest for over 5 years and have always been pleased with their service, branch locations, and products.  We initially started our banking with Woodforest in The Woodlands. Then after a relocation, we continued our banking relationship in their South Carolina network. We do 100% of our banking with Woodforest including loans. We highly recommend Woodforest Bank!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had >10 banks before.
* this review was made on Woodforest National Bank, Harbison Blvd Branch at Columbia, SC
8 of 9 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

They cost you
Overall Rating
by bigmouth, Mar. 10, 2013

I was just looking on the site to see if i wanted go with them. I found that answer out real quick. The answer is easy no. They cost you more than you many or may not put in. I am not rich and I don't have money to put in an account and then have it taken away by fees. It is called second chance to help you built not to break up down. I would not have even given them a star. The only reson i did was because they have a good picture for this foolishness they call a bank. I dont like the peoples attitudes that work there anyway. None of them in Montgomery Al.

* this reviewer had 1 - 2 banks before.
* this review was made on Woodforest National Bank, Montgomery Al 8180 Branch at Montgomery, AL
0 of 2 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

1 comment. Add a comment

Nosey Worker
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by pooh, Feb. 20, 2013

Do not bank with them. The Texarkana location has a worker by the name Leain and she goes in people accounts without their premission. And then calls asking you question about what you deposit in your account. It's none of your business. They are rude when you call to speak to branch manager. Bank any where but with them

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Woodforest National Bank, Texarkana Wal-Mart Branch at Texarkana, TX
3 of 5 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment