Woodforest National Bank, 8296 Jacksonville-Collins Rd Florida

Name:Woodforest National Bank, 8296 Jacksonville-Collins Rd Florida
Full Service Retail Office
Review:110 client reviews
Location:7075 Collins Road
Jacksonville, FL 32244

Duval County
View Other Branches
 
Branch Deposit:$240,000
FDIC Cert:#23220
Established:2019-08-26


The Bank

Name:Woodforest National Bank
Concentration:Commercial Lending Specialization
Established:1980-09-05
FDIC Insurance:1980-09-05
Holden By:Woodforest Finl Group Employee
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:770, view all, view on map
Website:www.woodforest.com
Total Assets:$9,792,477,000
Total Deposits:$9,142,154,000
Total Equity Capital:$614,606,000
Total Domestic Office Deposits:$9,142,154,000
Net Income:$46,220,000
Quarterly Net Income:$46,220,000
Return on Assets:2%
Quarterly Return on Assets:2%
Return on Equity:29%
Quarterly Return on Equity:29%
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Client Review

110 client reviews of Woodforest National Bank scored 3.5 out of 5.

Handling of Deceased Relative's Accounts
Overall Rating
Office Environment & Staff
Waiting Time
by NoMoreWoodforest, May. 18, 2021

My wife was appointed independent executor by Montgomery County courthouse for her deceased brother's estate. She obtained her letter of independent administration from same court. She previously called Woodforest Bank in Willis to ascertain the procedure to close her brother's accounts, she was told to simply bring in the court documents and it could be accomplished upon that visit. It is an hour and a half drive from our home to Woodforest Bank. We appeared at bank and presented them the correct court documents and were denied access to her deceased brother's account. She was told that the Woodforest legal group would have to review the documents and that we would be notified when to return. Why didn't they inform us of this policy, we wasted a trip to Willis. It was not a good day being treated like this, we will certainly NEVER use or recommend Woodforest Bank.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on Woodforest National Bank, 0307 Willis Plaza Branch at Willis, TX
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by peggysterioti 2021-06-18 07:29:54
You need to leave Woodforrest alone , it all of you making that are crooked . Wood Forrest Bank is the only bank that is not . So good luck people because your all thiefs .
Great Service Friendly Staff but...
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by JennieSez, Apr. 25, 2021

It's become a hassle to go when they are open.  I work a lot and the reason I opened my account there was because they were open 7 days a week and decent hours each day.

Now, they are closed Sundays, have short hours the rest of the week.  They don't open until I'm at work and to be honest the hours seem to be constantly changing.

Not cool, not cool at all.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on Woodforest National Bank, 0142 Harrisburg Illinois Branch at Harrisburg, IL
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by Abracadabra 2021-07-31 13:00:31
Bank is pitiful. No consistent hours from branch to branch. I will pull my money out in August 2021 and bank elsewhere in Kernersville NC. They are only in 17 states
They'll delete your debit card without warning
Overall Rating
Interest Rate and Cost
Office Environment & Staff
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by reviewer0908, Jun. 12, 2020

I paid for an uber one morning only to find out that my debit card had been canceled a few hours later. They're now reversing those charges.

Fix my card. Let me pay for the uber and use my funds. This is beyond stupid. Who messed this up?

I'll update this IF the situation gets resolved...

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Woodforest National Bank, 0283 Pa West Mifflin Branch at West Mifflin, PA
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