Woodforest National Bank, Review

Woodforest National Bank, Review

Average rating stars based on 114 reviews
stars Interest Rate and Cost
stars Office Environment & Staff
stars Waiting Time
stars Other Services
5 star:
57
4 star:
11
3 star:
3
2 star:
9
1 star:
34
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Amazing service
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by BB420, May. 13, 2018

I think his name is Dustin but he is awesome as well as all the staff! There very helpful!!!

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Woodforest National Bank, 0770 Corsicana Wal-Mart Branch at Corsicana, TX
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Customer service
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Melissa27908, May. 10, 2018

I recently visited the Tanglewood branch in Elizabeth City I was having a particular rough day.wgen I got there the teller was so helpful I did not get her name but she had long blonde and super nice and helpful.the teller directed me to Faye who was so helpful understanding caring and has continued to help me with a few banking issuses since opening my account I just wanted to take mintue and thank them for awesome customer service.you always hear the bad but never the good and these two young ladies truely understand customer service.


* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Woodforest National Bank, Elizabeth City Walmart Branch at Elizabeth City, NC
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Customer
 1star Overall Rating
 1star Office Environment & Staff
 3star Waiting Time
 1star Other Services
by Donotusethisbank, Feb. 27, 2018

This location is horrible! They are very rude!!! Corporate approves of their behavior and makes excuses for them!!!! Adena the manager needs to teach employees to respect customers and Angelica has been rude for years!! I totally dislike this branch and I have been banking with them for years!!!

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Woodforest National Bank, Porter Wal-Mart Branch at Porter, TX
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Great customer service
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 2star Waiting Time
 5star Other Services
by Peacelove123, Feb. 03, 2018

I went 2 the branch and I had the best experience. My day started off horrible until I went to the bank. I talked to the most kindest person. She made me feel like I was important. I was only there for 30 minutes and she explained everything so clear. I have so many nice things to say about the bank. Her name is Catherine Mcdonald. had a beautiful smile.

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Woodforest National Bank, 8140 Meridian Mississippi Walmart Br at Meridian, MS
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by Kendyl 2018-05-05 15:04:06
I love this bank they made me feel good. And they give Second Chances the people there were so kind and nice
Great bank
 5star Overall Rating
 5star Interest Rate and Cost
 4star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Mrjerryp, Nov. 11, 2017

Woodforest bank is a great bank close to where I live.all the bank people are very nice & alway's helpful in otherword's awesome bank.& not going anywhere. The bank for me Woodforest bank.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Woodforest National Bank, 8136 Waveland Mississippi Walmart Br at Waveland, MS
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great bank
 4star Overall Rating
 4star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by taztaker60, Feb. 23, 2017

My experience opening a new account there was great. Staff was friendly and explained every step of the process.I had many options to choose from. I like that their located inside our walmart so if i need to shop its all in one place. The evening hours work out great too.I feel this bank would be a great starter bank for a teen too.Keep up the good work.

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Woodforest National Bank, 0571 Van Wert Ohio Walmart Branch at Van Wert, OH
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Best bank I've ever been a client of....
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Miami, Dec. 19, 2016

In short, the staff is attentive, insightful, and courteous. I am always treated respectfully by all employees. I've banked here for 3 years and the banking service itself is in a class all its own. When I inquire about certain policies, I receive quality responses and insight. As we know, money management is tough, but I can count on my friends at my local branch to answer my questions thoroughly.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Woodforest National Bank, 0539 Lynchburg Walmart Branch at Lynchburg, VA
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Wonderful customer service
 4star Overall Rating
 4star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 4star Other Services
by Morris2426, Sep. 09, 2016

Came to use notary public services fearing that services would be reserved for bank members only or that notary would not be present. But to our surprise, notary was present at opening hour, 9am, and it was available to anyone.
One young man and woman tended us in a friendly quick manner.
I did think the fee was overpriced but service was conveniently located in Walmart so I guess its worth it.
6$ for 1st page and 1$ eah page after.

* this reviewer had 3 - 5 banks before.
* this review was made on Woodforest National Bank, San Benito Wal-Mart Branch at San Benito, TX
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Best Bank I've ever used
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by hobo, Aug. 05, 2016

The staff at the Murphysboro Wal Mart location is the nicest and most helpful i've ever seen.  No matter what the problem, they seem to be able to help me resolve it.  Thank you so much.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Woodforest National Bank, 0143 Murphysboro Illinois Walmart Br at Murphysboro, IL
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love this branch
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by trinityblacio, Jun. 05, 2016

These people are great. They know me by heart, and help me whenever they can. I've never had a bank go out of their way as they do. The manager there is awesome! I've recommended a number of times to my family.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Woodforest National Bank, Elyria Ohio Branch at Elyria, OH
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by Rosario 2016-12-04 07:59:41
Convenient banking location.all the staff in the bank are pleasant and helpful. I would highly recommend this bank to anyone considering changing from their current bank
Lovely staff members
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by WhackYerWeedz, Mar. 18, 2016

I would like to thank the woodforrest staff members for patience and understanding

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Woodforest National Bank, 0918 Little Creek Walmart Branch at Norfolk, VA
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Mr. Rosemon C. Pilot Jr.
 5star Overall Rating
 3star Interest Rate and Cost
 4star Office Environment & Staff
 4star Waiting Time
 4star Other Services
by EliteCleaner, Oct. 13, 2015

I wanted to take time out to recognize the professionalism of of Mrs. Tawana Williamson the Branch Manager at the Decatur Branch of Wood Forest Banks. She is superlative in the execution of her duties as branch manager. Her customer service skills are superb and without match. I have been banking with Wood Forest for several years now and have conducted business in several states Mrs. Williamson stands out as being a top performer and should be promoted and given a pay increase.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Woodforest National Bank, 8057 Decatur Alabama Walmart Branch at Decatur, AL
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Mrs.
 5star Overall Rating
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by ava7, Sep. 14, 2015

Have always had good experiences with Woodforest! One particular employee who helped me this past week was Liz. She went above and beyond to help me, excellent customer service and made me feel comfortable and at ease with difficult decisions.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Woodforest National Bank, 0413 Fm Plaza Branch at Spring, TX
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I am back with my Woodforest again...
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Madmisstexas, Aug. 27, 2015

I banked at Wells Fargo, Bank of America, and Bank One. I tell you one thing. When I make a deposit to my account and wait the waiting period. I decide to go out of town. I expect to be able to have access to my money. The embarrassment I went thru to not be able to withdraw or be able to eat or to buy anything because I had used my temporary card more than three times!! made me close my accounts and go to Wood Forest. I was able to have some money to go back home and eat. I am a happy camper now

* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on Woodforest National Bank, Fredericksburg Wal-Mart Branch at Fredericksburg, TX
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banker
 1star Overall Rating
 1star Interest Rate and Cost
 4star Office Environment & Staff
 4star Waiting Time
 1star Other Services
by fruitz, Aug. 25, 2015

I don't like this bank at all when i banked with Bank of America if something wasnt my fault they would wave the fee but this bank trying to take u for all your money even if its not your fault

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Woodforest National Bank, North Military Wal-Mart Branch at Norfolk, VA
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Rude Employee
 2star Overall Rating
 2star Interest Rate and Cost
 1star Office Environment & Staff
 4star Waiting Time
 4star Other Services
by GeeReg1, Jul. 18, 2015

I was in this location on July 18th approximately noon.  The teller was extremely rude and unnecessarily sarcastic and short.  I will be closing all of my accounts here and suggesting my family and friends do the same. I don't give someone my money to be treated poorly. This company needs to get this fixed or they will continue to lose business.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Woodforest National Bank, Fayetteville Walmart Branch at Fayetteville, WV
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I hate this bank
 1star Overall Rating
 1star Interest Rate and Cost
 1star Office Environment & Staff
 1star Waiting Time
 1star Other Services
by felishac, Jun. 16, 2015

I am an ex military wife, my ex husband was in the Marine Corps 1st then U.S Army retired after 24 yrs in, he was deployed to Iraq after 9/11 he stayed there for 5 years then came home for 2 weeks then retired in them 2 weeks and went back over as a contractor working with Special Forces. He has now been there 10 years. All the time he has been there he has sent me money for me to take care of the household bills and to take care of the 3 kids, we divorced in 2004 and he still sent me money til yesterday 06/15/2015 and he would send by way of wiring from his bank account with USAA & Capital One, into my Woodforest account for the last 3 yrs since I moved to Louisiana, I had been with other banks before and NEVER had any problems, today I tried to use my debit card an couldn't so I went to the bank to find out what was wrong, they told me my account was closed for suspicious activity on my account and due to the extensive monitoring required for the activity on your account we regret to inform you your account will be closed. I called and spoke with the corporate office and they said they are not obliged to tell me what was suspicious activity was on my account, We have the same last name and the wires come in his name to my name and they can also see I pay all my bills with my debit card, so they are thinking I am a drug dealer or money laundering, so they closed my account, my 3 kids have accounts with them that now we are closing and I advise you to NEVER bank with them, My ex husband and best friend fights for this country and I can't even have him wire money to me from his bank account to pay bills and take care of the kids as long as I was with Wood Forest National Bank, because to them I am obviously a criminal and not a mother & ex military wife of 24 years!!!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Woodforest National Bank, Baton Rouge Branch at Baton Rouge, LA
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by EYESRVD2 2015-06-17 15:50:45
DON'T CARE THAT YOUR HUSBAND SERVED IN THE MARINES.U PEOPLE THINK THAT GIVE YOU A FREE PASS GO away LADY.
by KateOclock 2016-06-02 16:33:23
You could always get a job and make your own money? Or maybe go back to school? That was the most poorly written jumble of nonsense I've ever seen. What did the service and time served, moving, children, divorce, etc., have to do with any of this? It didn't.
Donna A
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by DSexy55, Jun. 14, 2015

I just love this bank its the best ever the staff are awesome they give you help in every way known. I love the fact they call me by name. If I have problems they go the extra miles to see that it is resolve to my satisfaction.I have been to other locations and none can compare to this one. Keep up the good work and I will always remain a faithful customer.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Woodforest National Bank, 0196 Indianiapolis Indiana Walmart B at Indianapolis, IN
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Woodforest, Austintown Ohio
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Lauriemae, May. 16, 2015

I have been with Woodforest Bank for over 6 yrs.  The branch I use is in Walmart in Austintown, OH.  There are not words to express the superior service I have received.  This branch goes above and beyond any expectations I have ever had of a bank.  I lost my husband two years ago ( he also banked there)and the staff was so empathetic and I received a sympathy card personalized from them........... who does that in this day and age?   They have accomodated me with several requests on the spare of the moment.  Highly professional people!  Woodforest should be proud to have these wonderful professionals working for them.  To date I have sent over 20 people to this bank to open accounts.   This branch is just AWESOME!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Woodforest National Bank, 0491 Austintown Ohio Walmart Branch at Youngstown, OH
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Awesome Staff
 5star Overall Rating
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by nonnak, May. 01, 2015

This is the best bank I have ever used. I highly recommend this branch to anyone looking for a great banking experience.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Woodforest National Bank, Lavon Wal-Mart Branch at Garland, TX
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