Wells Fargo Bank, Review

Dazzed and Confussed
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by DAZZED, May. 23, 2012

I was told Wells Fargo was an agressive Bank for small business? I was wrong! I own my home, good credit, strong sales in my one man Business, reviewed my application with supporting documentation...documentation was never sent with applications? Twice declined for credit? I have a 770 credit score? did a wire via the Bank, takes the girl 20 minutes, and she ask " Where is Boston Mass? I said your joking, and she said no? They are robots, not people...
 they will loan me money against my house. I have 4 lenders with a total of 250,000. credit, all in good standings, but Wells Fargo said NO. My money will be going to another Bank. Shame on you wells fargo...

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, East Commercial Boulevard at Fort Lauderdale, FL
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WORST BANK EVER!
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by lindafredwaters, May. 23, 2012

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

* this reviewer has be with this bank for <6 months
* this reviewer had >10 banks before.
* this review was made on Wells Fargo Bank, Pine Island Branch at Saint James City, FL
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Great!
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by Goodnessgrace, May. 21, 2012

Great location. Very pleased with the whole experience. The new branch manager Joel is very pleasant and great to work with. He welcomed me into the store, got me water and made sure I got to the right place. Highly recommended.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Pinnacle Peak Branch at Scottsdale, AZ
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Awesome bank. Top drawer staff.
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by Nobody, May. 17, 2012

Top knotch. I'd bank on this establishment and their fine ass employees (Karli) any day of the week. Plus,  I snag a banana or orange before I exit. Nobody thinks anything of it.  Just a fine bank overall.

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Malibu Colony Plaza Branch at Malibu, CA
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Foul up and denial
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by turniptruck, May. 16, 2012

I do a lot of wire transfers to my overseas suppliers.  WF has raised the fee from 20.00 to 45.00 in the past year.  Worst of all 3 out 10 this year have been screwed up- they sent one to the wrong account, and 2 were forgotten and not sent until I returned to check on them.  To top it all off, they tried to BS me and say wire transfers take 7 business days.  I wrote a note to the manager asking for an appointment to talk about the situation and the clerk tossed it in the trash as I left.  

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Las Vegas Tower Branch at Las Vegas, NV
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Stay Away unless you love being taken advantage of
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by BigWhale, May. 15, 2012

Had a very terrible experience with their loan department.  In particular with their bait and switch tactics.  They over promise and then under deliver.  Timothy Dyson quoted me 1.0% + prime for a HELOC but when I received my paperwork, it was 2.25% + prime.  When I noticed the discrepancy, I called Timothy Dyson and he said he'd look into it saying that isn't correct.  Days went by and I didn't hear from him so I called him again.  Same run around again.  

* this reviewer has be with this bank for <6 months
* this reviewer had 6 - 10 banks before.
* this review was made on Wells Fargo Bank, Tustin-Collins Branch at Orange, CA
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Do not walk. Run from this place.
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by wesdaymusic, May. 15, 2012

I've never been anywhere where management was more rude than they were at this location.  All the WellsFargo branches I'm aware of in Birmingham, AL have a rotating door of unskilled labor posing as tellers.  Honestly, if you need cash back from a deposit, they have to have it approved by a manager.  It's infuriatingly slow because of this.

I had one employee accuse me of taking a picture of their sign-in sheet when I was using the calculator on my phone.  I was already on the way out, but that drove it home for me.  It's a comedy of idiots in this place.

On top of all of this, I was in the process of improving my credit.  I had everyone paid off or was at least current with my debts, and WellsFargo wouldn't approve a $300 SECURED credit card to help improve my credit rating (which I have since raised to around 650 thanks to the helpful staff at Regions and BBVA Compass who worked with me).  When my grandfather visited after he assumed I must not know how to talk to them, he reported back to me that they were rude to him.

They have insulted me and my family, and as far as I can tell, they have no redeeming value.

Just walk into a BBVA Compass and tell me the people aren't friendlier.  I dare you.  The same holds true with Regions.

This place is seriously the worst bank I've ever had the displeasure of dealing with.  If you want to learn that lesson for yourself, feel free to, but I'm warning you now -- it would be a mistake.



* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Oak Mountain Branch at Pelham, AL
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Mr. Robert Canine
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by robshire, May. 14, 2012

No problems with banking with Wells Fargo.  They handle my accounts with no problems at all.  CD,s to low of course.  I buy my stocks through them. Robert Canine

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, 9th Street And Greenway Branch at Phoenix, AZ
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Run around
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by jaw1181, May. 11, 2012

Started with Wells Fargo (as per my fathers request) in April 2012. After three weeks time I have had nothing but mixed messages followed by broken promises in regars to callbacks as well as desk clerks telling me that the supervisor was out to lunch and unable to be contacted,(it was 4pm on a friday). I will soon be closing my account with them and advising my father to due the same. I recommend anybody thinking about opening an account with them to SERIOUSLY look elsewhere.

* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Niceville Branch at Niceville, FL
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Wells Fargo: Excellent customer service!! (Great Manager)
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by kristin74, May. 04, 2012

My name is Kristin, and i have been with Wells Fargo now for several years. They are very friendly and go above and beyond to provide outstanding customer service! The Manager Jim is very helpful, as well as informative and friendly. The whole staff provides excellent customer service and Renee is awsome! She is very helpful and any questions you may have are answered and the wait time is speedy too. I highly recommend this branch to anyone and am very glad to be with them as a customer.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Coal Creek Parkway Branch at Renton, WA
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Wells Fargo scamming people who are non customers
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by DontCallMeAgain, May. 02, 2012

Got a call from 407-681-2336 - not recognize the number so I returned the phone call and the person identified herself as Juanita working in Casselberry FL office. She would not tell me why she called and expected me to give her a lot of personal information which I did not. I told her I have never banked or done any business with Wells Fargo and will never since their reputation is very low. Credit Unions are the way to go and also be debt free. This is a scam from Wells Fargo to try getting personal information God only knows for what when I have never done business with them. BEWARE!!!

* this review was made on Wells Fargo Bank, Casselberry Branch at Casselberry, FL
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Ms...
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by Pam48horse, May. 01, 2012

I find the bank manager to be pleasant, helpful, and always warm in her greetings.  Have opened several accounts with this branch, and never had a problem.  In fact, the Branch Manager was the first person we met when we moved to the area, and transferred funds to her branch...She made us feel like family!  

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Apopka Branch at Apopka, FL
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business owner
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by Gladys, Apr. 30, 2012

The service at this branch(Nassau Street) is excellent!  Danuta is very helpful, knowledgeable and a great credit to your organization!  Ranu is also extremely efficient,affable and well-informed.  It is a pleasure to do business at your bank!!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Princeton Branch at Princeton, NJ
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Terrible Branch Manager
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by Hans, Apr. 28, 2012

I can not believe that Wells Fargo hires a branch manager
with such poor qualification like arrogant poor knowledge.
Her number one problem she is stuck off.
Number two . She does not know the privileges of
customer, and covers it with arrogance.
She is hurting the whole branch with her behavior
It is sad and true

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Rockledge Branch at Rockledge, FL
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Crap.
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by goelsewhere, Apr. 26, 2012

SAD Customer service. Or lack there if.

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Wilton Manors Branch at Fort Lauderdale, FL
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Run away!
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by sciteach, Apr. 25, 2012

Be very careful about doing any banking at this branch. The manager stated that he does not care what corporate customer service people say, he decides if he'll help you or not based on his perception of your attitude. There are much better bankers out there.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Ballard Branch at Appleton, WI
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Excellent Bank in US
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by Shashi, Apr. 24, 2012

Its a great pleasure to have Wells Fargo Bank in our neighborhood. What makes it best, is the staff in the bank. My wife and my personal experience with this bank has always put this bank an  award winning bank. Store manager Jackie is a wonderful person and always takes care of my banking needs. I request wells fargo to keep Jackie for life time..Thank you again to all the staff  of Wells Fargo Lacey branch.Both my Thumbs up for this bank.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Forked River Lacey at Forked River, NJ
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Great Manager!!!
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by jdenver323, Apr. 23, 2012

I banked with Wachovia for many years prior to the transition to Wells Fargo. I always appreciated the relationship that I had with my personal banker at Wachovia, or as I liked to call him, my \"PB\". I was very saddened when the change took place and my PB re-located to another branch. When I met the new manager of our new Wells Fargo branch, \"Josh Collins\", I not only found him very genuine, but as personal as any manager or banker I had ever encountered. Mr. Collins immediately reminded me of my relationship with my PB, but he wasn\'t just a personal banker, he was my Bank Manager, or as I like to say, my \"BM\". If every transition in life was as smooth and fulfilling as my BM made the transition from Wachovia to Wells Fargo, I would be elated. Mr. Collins \"attention to detail\" attitude shows that he is a BM that truly wants to leave you satisfied. I would highly recommend banking with this branch, and I can promise you that you will never find a BM that will leave you with as big of a smile as Mr. Collins

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, 75th Street Branch at Bradenton, FL
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AVOID LIKE THE PLAGUE!
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by LindaSue, Apr. 18, 2012

If I had the option to not give any stars, I would have. This branch does not deserve any. The employees are rude and uncaring. The supervisor is a twenty something peacock who's only concern is looking at himself in the glass. They failed to update my mother's information and did not renew her debit card. Then refused to give her her own money because her driver's license had expired. (She does not drive anymore.) She had to spend money to get an I.D. to get her Social Security deposit. Even though she had 5 other forms of I.D.!! I gave them a month to make it right and they refused to admit wrong. We are moving our accounts as soon as possible. I banked with Wachovia for 15 years with no problems. Wells Fargo has screwed everything up.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Deland Main Branch at Deland, FL
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AVOID Bank
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by avoidwellfar, Apr. 17, 2012

Please, please avoid this bank. The District manager for the Wells Fargo's in the LA ~ Beverly Hills region - SHABNAM EBRAHIMI continues to harass employees by her scornful demeanor. Little do customers like myself know that giving employees a rating of a 3 or 4 jeopordized their jobs! Apparently Ms. Ebrahimi consistently belittles her employees and treats them in a self-deprecating manner. If your work is excellent Ms. Ebrahimi ignores it, and continues to treat you like trash. I am disgusted that poor employees have to suffer her wrath and live in fear, just because we can never report her to Human Resources since she is “district manager”—and DM’s, my friends, never get reported or reviewed. Be a warning to any CUSTOMER or EMPLOYEE - the Beverly Hills District is CORRUPT.

Very poor service in this particular branch as well.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, La Cienega & Wilshire Branch at Beverly Hills, CA
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