Wells Fargo Bank, Review

Rude Branch Manager
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Reformist, Jul. 01, 2013

Rude Branch Manager and well assisted in this respect by the rude Male Teller behind the counter. The two will ruin the reputation of the bank as being customr focused.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Agoura Hills Branch at Agoura Hills, CA
3 of 4 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

Glenn
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
by Teacher, Jun. 27, 2013

I was surprised to see the low marks for the
Wells Fargo Wayzata branch.  I have always had friendly and reliable service at this bank.  When I went in yesterday, Paige was able to take care of all of my banking needs.  She was very knowledgeable and efficient.  

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Wayzata Branch at Wayzata, MN
Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

WRONG BANK PPL!!!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by ltoonn457, Jun. 26, 2013

Ppl are writing reviews about the Chapel Square location but they are naming ppl that work at the South Dekalb location. This is very unfair to the ppl at Chapel Square bc they actually have awesome service. I have been banking at that location for over 14 years!!

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

1 comment. Add a comment

worst and the most unprofessional service
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by angrybird, Jun. 26, 2013

So my husband was visiting this Wells Fargo branch on June 14th, 2013 Friday around 5pm. There was a young teller was trying to seduce my husband even after she knew my husband is married. This is the most unprofessional bank we ever been!! Consider switch to other banks which have high standers to their employees.

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, La Cumbre Plaza Branch at Santa Barbara, CA
1 of 2 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

1 comment. Add a comment

Lazy
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by notyourmoney, Jun. 24, 2013

Almost every time I visit this bank I am shocked at how the person at the drive thru window treats me. I have 4 accounts at Wells Fargo but I am in the process of closing every account.She acts like when she is cashing your check that the funds will come out of her salary. Poor poor ignorant people.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Waynesville Main Branch at Waynesville, NC
1 of 2 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

1 comment. Add a comment

WARNING do not use this bank!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by ghutmama, Jun. 17, 2013

I don't even know where to begin. I signed up for free checking, then 2 months later I got a 10.00 fee for managing the account. I said I have free checking,they would tell me I have to sign up for this other checking to get free checking, I switch over, month later I get 10.00 fee. They are dishonest,it is all about business and taking your money.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Moscow Eastside Branch at Moscow, ID
3 of 4 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

1 comment. Add a comment

Worst Customer Service Ever - Wouldn't bank with this location
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by SamPit, Jun. 17, 2013

These guys have the worst customer service ever. The staff appears to be friendly at first and then they show their true colors - They have "Who the hell are you" attitude. They appear so busy like they are running the entire country whereas they don't have a clue as to what they are doing. I would especially stay clear of the guy named JACOB - He is a guy who changes colors faster than a Chameleon. He sees million customers in a day (in his own words) and should be promoted to be the CEO of the company. As for customer service - Nobody has any idea as to what that means.

This review is for Wells Fargo @ Palmer and McNeil only. I am not complaining about other branches where things have been smooth

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Parmer And Mcneil Branch at Austin, TX
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

worst bank ever!! i have had an account 4 over 4 years!
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by thecoinhunter, Jun. 15, 2013

this blonde teller would not ecept my coins!! What a jerk!!!
So I had a change jar that I rolled up and they said we can't give u cash for it even though I have an account!!!
Their ecuse was well we don't need coins!!!
I'm so dissapointed in this servicd
The funny thing is that this blond chick teller was fired at chase!!
So they brought her to wellsfargo
Never go to this branch!!!!!!!!!!!!!
I hate them


* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Gainey Ranch Branch at Paradise Valley, AZ
3 of 3 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

WORST CUSTOMER SERVICE
Overall Rating
by BIRDRUS, Jun. 13, 2013

Today is Jun/13/2013 at 3Pm. My friend Well fargo banking paid me a check. I came to cash it.Gloria said why don't you deposit to your bank?.I didn't have account but my girl friend has it at Well Fargo. I have the right to cash the check.I did ask for the Lady manager but seem like they are all meant. I would never to go with this branch again.  

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Fountain Valley Branch at Fountain Valley, CA
2 of 4 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

Tired Customer
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by theydontcare, Jun. 13, 2013

sorry but the bank on Castle Ridge just ruined my whole experience with every wells fargo--thanks to RAMA SHAKNKAR & the drive thru guy (young with black glasses). Employees like them make banking very inconvenient & make customers feel like they mean nothing!Thanks to them I will be closing my accounts! Rama also had a hard time understanding English! Maybe her accent got in the way--Every time I told her to hold on to let me speak--she kept interrupting me! I had even put her on hold & had ASKED her to hold on a sec-only to come back to the line & hear rambling on! She would not give me the name of the MAIN MANAGER-according to Rama he/she were out of vacay-but could help me. I wanted the name that way I could follow up with my complaint. DO NOT GO NEAR THIS BANK--THEY are  HORRIBLE!!!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Bee Cave & 360 Branch at Austin, TX
3 of 3 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

Cosmos was very helpful
Overall Rating
Office Environment & Staff
Waiting Time
by pdq3, Jun. 12, 2013

Just a quick shout-out to Cosmos (don't have his last name), who was very helpful when I stopped in last week.

I have a joint account with some siblings at WF which I don't use very often, and I needed to transfer some money into it. As it turns out, I had the wrong account number, as last year the previous account was closed and a new one opened.

Cosmos was greeting people the first day I tried to make a deposit and couldn't because I had the wrong account number. I had to wait to talk to a banker, and ran out of time, because I had to get to work. As I left, Cosmos said he would be there the next day at a particular time and could work with me personally.

He was there the next day, and even though I was late, he got to me quickly, and helped me figure out what the problem was, and we got the deposit done. He went the extra mile for me, and I thought you folks should know.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Arden Hills Branch at Saint Paul, MN
2 of 3 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

Cosmos was very helpful
Overall Rating
Office Environment & Staff
Waiting Time
by pdq3, Jun. 12, 2013

Just a quick shout-out to Cosmos (don't have his last name), who was very helpful when I stopped in last week.

I have a joint account with some siblings at WF which I don't use very often, and I needed to transfer some money into it. As it turns out, I had the wrong account number, as last year the previous account was closed and a new one opened.

Cosmos was greeting people the first day I tried to make a deposit and couldn't because I had the wrong account number. I had to wait to talk to a banker, and ran out of time, because I had to get to work. As I left, Cosmos said he would be there the next day at a particular time and could work with me personally.

He was there the next day, and even though I was late, he got to me quickly, and helped me figure out what the problem was, and we got the deposit done. He went the extra mile for me, and I thought you folks should know.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Arden Hills Branch at Saint Paul, MN
1 of 2 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

Worst Bank you could ever use
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by cassiersmith21, Jun. 11, 2013

Wells Fargo as a chain is the WORST bank you could ever use. After the incompetent tellers had repeatedly screwed up my transactions, i'm charged multiple overdraft fees and the manager over the phone says, "well i'm sorry you can't see it, we can't see it, so we gave you the money and then overdrafted you" -THREE TIMES. Not only that but this was after a teller had recently given me 300 extra dollars when cashing a check and as a good Samaritan I RETURNED IT. Apparently i'm supposed to be a good human being but they don't have to take responsibility for their screw-ups. WORST. I am closing my account and will NEVER bank with them again.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, 82nd Street Branch at Lubbock, TX
3 of 4 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

2 comments. Add a comment

Mr
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Raul, Jun. 07, 2013

This bank has the absolute worst staff mind one or two tellers I have ever witnessed. I have been an account holder since 1996 when it was a different bank name.  Never in my life have I considered changing banks as often until I walked into this branch.  There are 6-7 people running around behind the counter only 1 maybe 2 tellers are actually dealing with costumers standing present in the facility, seems like a poor model, really makes them look like their not doing their job. I say this because if your doing inner office work, why not do that in your inner offices not behind the counter, and why are there always like 3 people standing at one terminal and not helping customers, it's horrible to stand in their and watch them stutter around. Half the time their systems are conveniently down at lunch time with a billion people on line.  Their staff rotates constantly, so you never build a good working relationship with anyone in the building. A service you may have been provided by one teller for a month may suddenly be denied by another teller a few weeks later, the rules change constantly there.  At one point they said they couldn't cash my ADP payroll work checks there to me, I looked at them like they were crazy. Their service is embarrassing and it makes me nervous to trust handing off my hard worked money to a bunch of lost tellers. That bank needs all new employees starting from the big lazy managers to the badly trained tellers.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Middlesex Branch at Middlesex, NJ
5 of 7 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

THINK TWICE ABOUT WELLS FARGO... GO LOCAL!
Overall Rating
by redcar, Jun. 06, 2013

i walked in the bank at 3:45 with a huge amount of money written on checks from wells fargo, the cuctomer service person hemmed and hawed until my deposits were not put in until after 4 i was told my funds would be available at 12:01 am...WELL it is 8 am and they are NOT available. THIS is truly a horrible bank, i knew i did not like this bank as they had charged me to cash checks in the past and a friend i went on a trip with had issues getting money out because they want to hold on to peoples money longer than necessary. THINK TWICE ABOUT WELLS FARGO!

* this reviewer has be with this bank for <6 months
* this reviewer had 6 - 10 banks before.
* this review was made on Wells Fargo Bank, Sebastian Branch at Sebastian, FL
5 of 8 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

Mr.B
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by mjbouch, Jun. 05, 2013

this branch 110% sucks. They would not cash my check because of my I.D. a ID that was issued to me via DMV. So I was told that I needed to go to my bank and cash it cash they woulnt do it because of my ID. This is the kind of BS stuff that goes on with them and why I left Wellsfargo years ago.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Lorton Town Center Branch at Lorton, VA
0 of 2 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

Mr.
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Geno, Jun. 04, 2013

Great people at this bank location.  Always remember my name and have a friendly attitude.  Office is kept neat and clean, always inviting.  Rarely have to wait more than a few minutes to see an account manager or teller.  If the wait will go longer, I am always acknowledged and asked if there is anything I need...very supportive and amicable.  The only downside I found was too few hours on Saturday; 9-12 could be 9-1, a four-hour day.   

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Lake Shore Plaza Branch at Pasadena, MD
0 of 1 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

The worst bank
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Bubblegumbaby, Jun. 03, 2013

I used to have an account here back in the day before transferring my bank account to another bank. This bank has horrible customer service is solely based on the foot traffic from the highway and they give the other Bank in town a horrible reputation based on their service. Wells Fargo Bank on State Street truly understand customer service and they greet every customer by name and if you had to choose a better location I would say go to State Street.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 6 - 10 banks before.
* this review was made on Wells Fargo Bank, Cross Keys Branch at Doylestown, PA
0 of 2 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

this branch goes above and beyond
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by pleased, May. 31, 2013

My elderly mom recently opened an account at the Emerald Hills branch in Hollywood, Fl.  We were assisted by Yuriem, a lovely young lady. She was extremely patient with my Mom who is not very good at computers, passwords and such things, but with Yuriem's help she was able to open her new account. She even called at home to make sure my Mom received her new debit card e.t.c. I would recommend this bank and this employee. This was on a Saturday,taken care of very quickly also.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Emerald Hills Branch at Hollywood, FL
1 of 1 people found this review helpful. Was this review helpful to you? Yes, No   Report Abuse

0 comment. Add a comment

deadwood sd wellsfargo bank sucks
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Over45, May. 31, 2013

My husband was sick so his boss went to deposit his check.  she had a deposit slip. The teller was rude and then messed up the deposit, putting it in once and taking it out again. Then the teller put it in again.  To top it off, the teller put a hold on the check.  We get a check every month from his work and never before did it need a hold.  Not to mention that there is enough in my savings to cover the check.  The CD's alone would cover it 10 times over.  I am not happy!  I will be going in to raise hell in more than one branch tomorrow.  

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Deadwood Branch at Deadwood, SD
Was this review helpful to you? Yes, No   Report Abuse

1 comment. Add a comment