Home > Pennsylvania Banks > Philadelphia Banks > Wells Fargo Bank Philadelphia > Wells Fargo Bank, Philadelphia Abbot Downing Trust Off
Wells Fargo Bank, Philadelphia Abbot Downing Trust Off
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| Name: | Wells Fargo Bank |
| Concentration: | All Other Specialization > 1 Billion |
| Established: | 1870-01-01 |
| FDIC Insurance: | 1934-01-01 |
| Holden By: | Wells Fargo&Company |
| Charter Class: | Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC) |
| # of Branches: | 5128, view all, view on map |
| Website: | www.wellsfargo.com |
| Total Assets: | $1,767,808,000,000 |
| Total Deposits: | $1,479,499,000,000 |
| Total Equity Capital: | $170,894,000,000 |
| Total Domestic Office Deposits: | $1,443,370,000,000 |
| Net Income: | $3,455,000,000 |
| Quarterly Net Income: | $3,039,000,000 |
| Quarterly Return on Assets: | 1% |
| Return on Equity: | 2% |
| Quarterly Return on Equity: | 7% |
| More... | |
Client Review
851 client reviews of Wells Fargo Bank scored 2 out of 5.
Satisfied Customer
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by Rickav, Mar. 10, 2021
I have been customer of this bank in this branch for around 15 years, I really do not understand the low ratings of other people posted here. Possibly this website is being used for complaints only.
My experience always has been good, good and friendly staff, and with a reasonable waiting time.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, 108th & Indian School Branch at Phoenix, AZ
Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Rickav, Mar. 10, 2021
I have been customer of this bank in this branch for around 15 years, I really do not understand the low ratings of other people posted here. Possibly this website is being used for complaints only.
My experience always has been good, good and friendly staff, and with a reasonable waiting time.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, 108th & Indian School Branch at Phoenix, AZ
Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Sandra Mondy
Overall Rating
Waiting Time
Other Services
by Gram5, Jul. 20, 2020
I am going to change banks. I've been here since 1984. Service is so S L O W. Why did u close the bank on keys ferry? I really am tired of having to wait 15 to 20 mins in drive thru. Doesn't matter what time of day or what time of month. Always have to wait. Open other branch up. Hwy 42 is so inconvenient. I only go once a month to make a deposit.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Mcdonough Branch at Mcdonough, GA
Was this review helpful to you? Yes, No Report Abuse
Overall Rating Waiting Time Other Servicesby Gram5, Jul. 20, 2020
I am going to change banks. I've been here since 1984. Service is so S L O W. Why did u close the bank on keys ferry? I really am tired of having to wait 15 to 20 mins in drive thru. Doesn't matter what time of day or what time of month. Always have to wait. Open other branch up. Hwy 42 is so inconvenient. I only go once a month to make a deposit.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Mcdonough Branch at Mcdonough, GA
Was this review helpful to you? Yes, No Report Abuse
0 comment. Add a comment
Double Bad Service and they lead you on.
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by ShameOnWELLS, Mar. 25, 2020
I recently had illegal activity in my accounts. I called the bank to discuss as I had figured out what happened and who and how. I was transferred to Fraud and was told to go change the account name, log in data and password, which i completed immediately. That was all that was needed I was told. Before I knew it, and with no notice, my debit card, access to both savings and checking had been closed. These accounts are in a trust and receive my retirement pensions. Now I am supposed to go to the bank to change everything. COVID-19 Shelter in Place WELLS FARGO. I am not going to the branch until this is over. Meanwhile everything is messed up and my pension check is due on the 1st which I dont know what will happen. The fix was a simple one, someone I know went in and took money. I had given it to him before, but this time i was not here and he just assumed all was good, and his accounts are frozen also. TURN OFF your auto password and log-in info. He would not have been able to gain access if I did not allow my computer to keep this info. My mortgage payment to Wells Fargo is due from these accounts on the 5th. I wonder will they still debit these CLOSED Accounts. Want to place a bet?
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby ShameOnWELLS, Mar. 25, 2020
I recently had illegal activity in my accounts. I called the bank to discuss as I had figured out what happened and who and how. I was transferred to Fraud and was told to go change the account name, log in data and password, which i completed immediately. That was all that was needed I was told. Before I knew it, and with no notice, my debit card, access to both savings and checking had been closed. These accounts are in a trust and receive my retirement pensions. Now I am supposed to go to the bank to change everything. COVID-19 Shelter in Place WELLS FARGO. I am not going to the branch until this is over. Meanwhile everything is messed up and my pension check is due on the 1st which I dont know what will happen. The fix was a simple one, someone I know went in and took money. I had given it to him before, but this time i was not here and he just assumed all was good, and his accounts are frozen also. TURN OFF your auto password and log-in info. He would not have been able to gain access if I did not allow my computer to keep this info. My mortgage payment to Wells Fargo is due from these accounts on the 5th. I wonder will they still debit these CLOSED Accounts. Want to place a bet?
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
Was this review helpful to you? Yes, No Report Abuse
1 comment. Add a comment
by Upsetcustomer38 2020-04-10 00:57:27
Wow! Same thing just happened to me except for the pension checks. Had illegal activity which made me overdrawn, spoke with fraud department, said they would figure out my account & take off the fees & get back to me on it. Never heard a word again & now my account is closed out & I have to go in & see the branch manager. I’ve been with Wells Fargo for 10 years too!!
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