Wells Fargo Bank, Painters Crossing Branch

Name:Wells Fargo Bank, Painters Crossing Branch
Full Service Brick and Mortar Office
Review:854 client reviews
Location:100 Painters Crossing
West Chester, PA 19382

Delaware County
View Other Branches
 
Phone:610-436-7748
FDIC Cert:#3511
Established:1958-11-28


The Bank

Name:Wells Fargo Bank
Concentration:All Other Specialization > 1 Billion
Established:1870-01-01
FDIC Insurance:1934-01-01
Holden By:Wells Fargo&Company
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:4964, view all, view on map
Website:www.wellsfargo.com
Total Assets:$1,776,718,000,000
Total Deposits:$1,494,597,000,000
Total Equity Capital:$172,539,000,000
Total Domestic Office Deposits:$1,465,966,000,000
Net Income:$9,183,000,000
Quarterly Net Income:$4,710,000,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:11%
Quarterly Return on Equity:11%
 More...


Client Review

854 client reviews of Wells Fargo Bank scored 2 out of 5.

Extremely Disappointed with Service
Overall Rating
Office Environment & Staff
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Other Services
by Aprilz1, Aug. 05, 2021

Originally, I chose to seek a loan through Wells Fargo (Uhler Road, Forks township) due to my current credit card I have with them & their close proximity to my residence. After having a delightful experience with Banker Bujar Rama during the application process I felt hopeful about securing a personal loan and possibly establishing a future relationship with the Financial Investments section.  However, I am exceptionally unpleased with this entire loan application process. Rather than a transparent process they have made this a circus where one needs to jump through hoops.  As requested I provided the most recent Pension statement as they are only distributed quarterly (APR - JUNE 2021), I even went beyond there request and provided my additional rental income receipts and my current Tax Documents.  I more than meet the required credit score and income requirements for this loan.  Who doesn't have debt but to ask for documents that were already submitted is nerve-wrecking at the least. Especially when you clearly didn't look at the documents.  Additionally, the secured email system is beyond problematic, It rarely recognizes my personal information. This process has been unprofessional, slow and unnecessarily arduous. I'm very disappointed in their treatment and no longer want to continue with this personal loan application.  

Hopefully in the future you can implement a more user friendly and reliable communication system.  

Extremely dissatisfied.

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Forks Branch at Easton, PA
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Mrs Cunningham
Overall Rating
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Office Environment & Staff
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by Dabo, Apr. 20, 2021

Poor customer service. My husband tried to deposit $100 into my son's account. They asked for ID. They refused to deposit the cash into the account as my husband isn't on the account. They told my husband to go to Wawa and buy a money order. They were concerned about us money laundering $100 dollars. Wasn't Wells Fargo involved in illegal opening accounts. They didn't return my husband's ID. I will ask my son to close this account. My husband spent 20 minutes waiting.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Woodhaven Mall Branch at Bensalem, PA
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Excellent Services.
Overall Rating
Interest Rate and Cost
Office Environment & Staff
Waiting Time
Other Services
by epicperson, Mar. 29, 2021

I went today to have some problems fixed and the client was excellent. The service was satisfying and everything went smoothly. Overall the service was friendly, professional, and comfortable. I will be coming back, I definitely recommend it.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Town Center Branch at Las Vegas, NV
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