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Wells Fargo Bank, Review
Wells Fargo Bank, Review
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A total of 597 Reviews with 1 Star
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Poor Service, poor attitude
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by joesankendall, Oct. 16, 2013
Decidedly unhelpful staff who din't seem to understand their jobs. I requested help with cashing in a CD of a relative and arrived with power of attorney which meant nothing to them. They finally suggested that I visit their office in Albany, GA. I told them that there was not one there. It took them 5 minutes to verify that there was not an office there and the closest one was 40 miles away. They do not appear to even want to be helpful. I gave them a "1" because I couldn't figure out how to give a "0".
* this reviewer has be with this bank for >10 years
* this reviewer had 6 - 10 banks before.
* this review was made on Wells Fargo Bank, Washington Road Branch at Augusta, GA
3 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby joesankendall, Oct. 16, 2013
Decidedly unhelpful staff who din't seem to understand their jobs. I requested help with cashing in a CD of a relative and arrived with power of attorney which meant nothing to them. They finally suggested that I visit their office in Albany, GA. I told them that there was not one there. It took them 5 minutes to verify that there was not an office there and the closest one was 40 miles away. They do not appear to even want to be helpful. I gave them a "1" because I couldn't figure out how to give a "0".
* this reviewer has be with this bank for >10 years
* this reviewer had 6 - 10 banks before.
* this review was made on Wells Fargo Bank, Washington Road Branch at Augusta, GA
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victory lakes branch SUCKS
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by CMAHLE, Oct. 09, 2013
RUDE, LIARS WORK THERE... Don't get me started on the idiot Branch manager who was so freakin dumb! They hold ur money for longer than it's suppose to be... they lie, they loose ur money, they take forever to give service... hate this bank hate the workers hate everything about it! DO NOT USE WELLS FARGO PERIOD!
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Victory Lakes Branch at League City, TX
8 of 10 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby CMAHLE, Oct. 09, 2013
RUDE, LIARS WORK THERE... Don't get me started on the idiot Branch manager who was so freakin dumb! They hold ur money for longer than it's suppose to be... they lie, they loose ur money, they take forever to give service... hate this bank hate the workers hate everything about it! DO NOT USE WELLS FARGO PERIOD!
* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Victory Lakes Branch at League City, TX
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by Alert 2013-10-24 14:41:40
Wells Fargo is very similar to its acquired Wachovia Bank-- Crime Ridden and Corrupt. It operates under a non-FDIC cloak and dagger behavior. One technique it uses to acquire money illegal is to seize it. They do so by changing the pins on atm and access codes. Thus, locking individuals out of their accounts.
Wells Fargo Needs Professional Help..Manheim Twp Branch
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by bjj0919, Oct. 07, 2013
Waiting for Branch manager to return phone calls from almost one month ago about a situation....never received the call.
Poor Customer Service from Branch Manager...should not even be allowed to deal with the publick. Poor Management skills.
Frustrated Customer.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Manheim Township Branch at Lancaster, PA
7 of 9 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby bjj0919, Oct. 07, 2013
Waiting for Branch manager to return phone calls from almost one month ago about a situation....never received the call.
Poor Customer Service from Branch Manager...should not even be allowed to deal with the publick. Poor Management skills.
Frustrated Customer.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Manheim Township Branch at Lancaster, PA
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by LindaHudsonfromCT 2013-11-06 06:31:18
I am in Plantsville, Connecticut. My Wells Fargo bank is wonderful and so are all the tellers! I can cash checks anytime. As long as you have money the bank to cover the check you want to cash, you can do it. Respect breeds respect! if you show it , it's returned! The managers are wonderful & they answer any concern, when I have them, immediately, and efficiently! All the tellers are so helpful. I guess our bank in Plantsville, CT. Need an award given after hearing all these negative remarks. The 1-800 number I find is also very professional and helpful.
Maybe some people here might try alittle patience, kindness and empathy fort the long lines at times. Use the ATM it really works especially for withdrawals and deposits.
BRAVO to our Wells Fargo Bank in Plantsville, CT. !!!!!
Maybe some people here might try alittle patience, kindness and empathy fort the long lines at times. Use the ATM it really works especially for withdrawals and deposits.
BRAVO to our Wells Fargo Bank in Plantsville, CT. !!!!!
theresa minnie is not honest
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by yolanda, Oct. 05, 2013
she has no professional manners and can not be trusted
* this reviewer has be with this bank for <6 months
* this reviewer had >10 banks before.
* this review was made on Wells Fargo Bank, Del Mar/Highlands Branch at San Diego, CA
6 of 10 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby yolanda, Oct. 05, 2013
she has no professional manners and can not be trusted
* this reviewer has be with this bank for <6 months
* this reviewer had >10 banks before.
* this review was made on Wells Fargo Bank, Del Mar/Highlands Branch at San Diego, CA
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theresa minnie closed my accounts without notice
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by yolanda, Oct. 05, 2013
this branch manager refused to let me have access to my money for three days. it is frightening how the bank can freeze your accounts with no notice. she lied to her boss about the reason she did it. do not bank at del mar wells fargo
* this reviewer has be with this bank for >10 years
* this reviewer had 6 - 10 banks before.
* this review was made on Wells Fargo Bank, Almaden Valley Branch at San Jose, CA
3 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby yolanda, Oct. 05, 2013
this branch manager refused to let me have access to my money for three days. it is frightening how the bank can freeze your accounts with no notice. she lied to her boss about the reason she did it. do not bank at del mar wells fargo
* this reviewer has be with this bank for >10 years
* this reviewer had 6 - 10 banks before.
* this review was made on Wells Fargo Bank, Almaden Valley Branch at San Jose, CA
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I REALLY MISS WACHOVIA!!!!
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by digits, Oct. 04, 2013
I have been with this bank for many years, and it was GREAT when it was Wachovia...not so much since Wells Fargo took over. Generally have a long wait any time I have to go in. I complained that even though I was adding money to my savings account every month, my interest earned kept going DOWN! They called (I assume the home office) and I was told they keep reducing the rate. So they offered their PMA account which would double my interest, but had to have something like $15,000 min balance, so instead of earning $.05 per month, I could earn $.10...don't think so.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Clermont Branch at Clermont, FL
3 of 6 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Timeby digits, Oct. 04, 2013
I have been with this bank for many years, and it was GREAT when it was Wachovia...not so much since Wells Fargo took over. Generally have a long wait any time I have to go in. I complained that even though I was adding money to my savings account every month, my interest earned kept going DOWN! They called (I assume the home office) and I was told they keep reducing the rate. So they offered their PMA account which would double my interest, but had to have something like $15,000 min balance, so instead of earning $.05 per month, I could earn $.10...don't think so.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Clermont Branch at Clermont, FL
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Teresa is the worst branch manager
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by Christinaanne, Oct. 04, 2013
She accused me of using profanity after she did! She lost money in my account and then put a freeze on my account. Beware of this branch in del mar!!! Do not bank there
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Del Mar Private Bank Branch at San Diego, CA
1 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Christinaanne, Oct. 04, 2013
She accused me of using profanity after she did! She lost money in my account and then put a freeze on my account. Beware of this branch in del mar!!! Do not bank there
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Del Mar Private Bank Branch at San Diego, CA
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TERRIBLE BANK
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by D7799, Oct. 03, 2013
Watch out for hidden fees they are EVERYWHERE!!
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Castle Rock Branch at Castle Rock, CO
3 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby D7799, Oct. 03, 2013
Watch out for hidden fees they are EVERYWHERE!!
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Castle Rock Branch at Castle Rock, CO
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Worst bank in town!!
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by Jessv, Sep. 30, 2013
Worst bank in Tucson!!! Racist tellers!!
* this review was made on Wells Fargo Bank, Sabino Canyon Branch at Tucson, AZ
3 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby Jessv, Sep. 30, 2013
Worst bank in Tucson!!! Racist tellers!!
* this review was made on Wells Fargo Bank, Sabino Canyon Branch at Tucson, AZ
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Bank stole my money
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by confused, Sep. 26, 2013
One of Wells Fargos customers scammed me out of $700 with a vacation condo scheme. The bank did not release the money to the customer, but they will not give my money back to me. They are just keeping the money! The people there are very rude and they will not speak to me because I am not a Wells Fargo customer. All they will say is I cannot have my money back but they will not say why.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Marion Branch at Marion, SC
3 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby confused, Sep. 26, 2013
One of Wells Fargos customers scammed me out of $700 with a vacation condo scheme. The bank did not release the money to the customer, but they will not give my money back to me. They are just keeping the money! The people there are very rude and they will not speak to me because I am not a Wells Fargo customer. All they will say is I cannot have my money back but they will not say why.
* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Marion Branch at Marion, SC
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Nobody knows how to do anything.....
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by joe8400, Sep. 19, 2013
I went into this Bank over one month ago and applied + paid for a Business secured Credit Card. I still have not received it and have no idea if I will ever receive it even though it's already been prepaid for.
It would take me ten paragraphs to explain the entire silly Micky Mouse story, so to make a long story short nobody that works at this Bank knows how to do their job, gives a damn about doing their job or knows how to communicate with their head office in order to get anything accomplished.
The Manager of Colonial Park store [Mike]doesn't return calls, the Manager of Union deposit store [Guy] doesn't return calls and obviously when you have Managers that don't care they in turn have Employees that don't care.
I honestly think that Manager training for this bank must consist of telling them "Just smile, pretend like you know what you're doing and avoid all contact with Customers. If you can't avoid contact with a Customer brush them off onto another Employee and this way you can never be blamed for doing anything wrong and/or giving wrong info. due to the fact that you never do anything?!!! Come into the bank around 11am, sneak out around 3pm and try to take very long lunches! This will again make you very inaccessible and not responsible for anything! You can just blame all mistakes on your Employees as they will pretty much just be left to fumble their way through things in total darkness!!! " Wells Fargo Moto "WE HAVE NO IDEA WHAT WE ARE DOING"
* this reviewer has be with this bank for <6 months
* this reviewer had 6 - 10 banks before.
* this review was made on Wells Fargo Bank, Colonial Park Branch at Harrisburg, PA
4 of 4 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby joe8400, Sep. 19, 2013
I went into this Bank over one month ago and applied + paid for a Business secured Credit Card. I still have not received it and have no idea if I will ever receive it even though it's already been prepaid for.
It would take me ten paragraphs to explain the entire silly Micky Mouse story, so to make a long story short nobody that works at this Bank knows how to do their job, gives a damn about doing their job or knows how to communicate with their head office in order to get anything accomplished.
The Manager of Colonial Park store [Mike]doesn't return calls, the Manager of Union deposit store [Guy] doesn't return calls and obviously when you have Managers that don't care they in turn have Employees that don't care.
I honestly think that Manager training for this bank must consist of telling them "Just smile, pretend like you know what you're doing and avoid all contact with Customers. If you can't avoid contact with a Customer brush them off onto another Employee and this way you can never be blamed for doing anything wrong and/or giving wrong info. due to the fact that you never do anything?!!! Come into the bank around 11am, sneak out around 3pm and try to take very long lunches! This will again make you very inaccessible and not responsible for anything! You can just blame all mistakes on your Employees as they will pretty much just be left to fumble their way through things in total darkness!!! " Wells Fargo Moto "WE HAVE NO IDEA WHAT WE ARE DOING"
* this reviewer has be with this bank for <6 months
* this reviewer had 6 - 10 banks before.
* this review was made on Wells Fargo Bank, Colonial Park Branch at Harrisburg, PA
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Horrible branch and bank.
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by OCGandhi, Sep. 16, 2013
Extremely poor customer service, apathetic and very slow overall service. I closed the account today because the way a service fee was handled. I have always kept the minimum balance required and all of a sudden, it is now $2,000 and they would not waive. This is not my primary bank account and was only opened for convenience purposes for some personal transactions. I received no notification of such change and the customer rep said it has been in place for years. Nowhere have I seen a service charge before in regards to this in previous statements. Look elsewhere for your banking needs, whether business or personal.
As well, as I was walking out, I heard the manager talk behind my back whispering to another employee. Seriously, dude? Go slick your hair back further to show your big forehead to the world.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Irving Macarthur Branch at Irving, TX
3 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby OCGandhi, Sep. 16, 2013
Extremely poor customer service, apathetic and very slow overall service. I closed the account today because the way a service fee was handled. I have always kept the minimum balance required and all of a sudden, it is now $2,000 and they would not waive. This is not my primary bank account and was only opened for convenience purposes for some personal transactions. I received no notification of such change and the customer rep said it has been in place for years. Nowhere have I seen a service charge before in regards to this in previous statements. Look elsewhere for your banking needs, whether business or personal.
As well, as I was walking out, I heard the manager talk behind my back whispering to another employee. Seriously, dude? Go slick your hair back further to show your big forehead to the world.
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Irving Macarthur Branch at Irving, TX
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james lam
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by frustrated8787, Sep. 16, 2013
new management is not able to meet customer service needs. former management team was very well tuned in assisting customers and always helpful. wait time to long, bankers will sell without explaining what product you are obtaining. will leave to union bank. bankers and manager not well respected by customer.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on Wells Fargo Bank, North Brea Branch at Brea, CA
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby frustrated8787, Sep. 16, 2013
new management is not able to meet customer service needs. former management team was very well tuned in assisting customers and always helpful. wait time to long, bankers will sell without explaining what product you are obtaining. will leave to union bank. bankers and manager not well respected by customer.
* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 6 - 10 banks before.
* this review was made on Wells Fargo Bank, North Brea Branch at Brea, CA
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Fraud
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by stephedy, Sep. 15, 2013
I currently have an account with wells fargo in Union morris ave one of their employees ran my credit w/o my permission I,m am totally upset i did not put in a request for credit they are completely out of control that is fraud
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Union-Larchmont Branch at Union, NJ
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby stephedy, Sep. 15, 2013
I currently have an account with wells fargo in Union morris ave one of their employees ran my credit w/o my permission I,m am totally upset i did not put in a request for credit they are completely out of control that is fraud
* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Union-Larchmont Branch at Union, NJ
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Wells fargo customer service - lack of integrity
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by goldfish, Sep. 13, 2013
I deposited over $300,000 a few months ago and was told at the time that they would easily look at a mortgage.
I told them this week I wanted to buy a company locally, would be using different cash for that and wanted to look at a mortgage. Mortgage broker looked at me with distain and told me I would have to wait 2 years to build up a credit profile and maybe he would do it them. I told him I was looking at mortgage based on what I was told at the time of opening the deposit. He said that must have been a rouse to get the deposit account opened but his position stood.
I don't really need a mortgage as I have just sold a business in Australia for $8million. Wells fargo will not be seeing my money or business in the future.
No wonder they gat the lowest ratings in customer satisfaction.
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Sarasota City Center Branch at Sarasota, FL
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Overall Rating Other Servicesby goldfish, Sep. 13, 2013
I deposited over $300,000 a few months ago and was told at the time that they would easily look at a mortgage.
I told them this week I wanted to buy a company locally, would be using different cash for that and wanted to look at a mortgage. Mortgage broker looked at me with distain and told me I would have to wait 2 years to build up a credit profile and maybe he would do it them. I told him I was looking at mortgage based on what I was told at the time of opening the deposit. He said that must have been a rouse to get the deposit account opened but his position stood.
I don't really need a mortgage as I have just sold a business in Australia for $8million. Wells fargo will not be seeing my money or business in the future.
No wonder they gat the lowest ratings in customer satisfaction.
* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Sarasota City Center Branch at Sarasota, FL
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by INTERESTing 2013-09-15 14:33:21
The above review smells funny. Bad grammar and overuse of the word "mortgage." I don't buy it.
CUSTOMER SERVICE SUCKS - Jason Dorfmeyer
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by MADasHell, Sep. 12, 2013
After dealing with JAson for weeks to close accounts with fees, I still have 2 accounts that have not been closed. Now I have a negative balance because the fees hit after he was supposed to close the account. He did close an account. The main one. Nice. Waiting on hold for an hour to be told he is with a customer. Good luck to that customer. My direct deposit will now be deposited into the abyss.
* this reviewer has be with this bank for >10 years
* this review was made on Wells Fargo Bank, Simi Valley Branch at Simi Valley, CA
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby MADasHell, Sep. 12, 2013
After dealing with JAson for weeks to close accounts with fees, I still have 2 accounts that have not been closed. Now I have a negative balance because the fees hit after he was supposed to close the account. He did close an account. The main one. Nice. Waiting on hold for an hour to be told he is with a customer. Good luck to that customer. My direct deposit will now be deposited into the abyss.
* this reviewer has be with this bank for >10 years
* this review was made on Wells Fargo Bank, Simi Valley Branch at Simi Valley, CA
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Losing business left, right and center
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by JillD, Sep. 12, 2013
I closed all but one of my WF accounts a few years ago due to their ineptness but kept one free checking account to deposit small checks (my main bank is 7 miles away). I finally closed this account last week because they were going to start charging a monthly fee unless I kept a minimum balance. My place of work issues petty cash checks payable to me (on a WF account but in a different town) and up until last week I was always able to go in and cash this check through my personal account. I went to cash a $59 check earlier this week and was told I now needed id as I didn't have an account which was fair enough. I came back, grabbed my id and headed back up to see the manager and the first employee I had talked to heading out the door. I was told by another cashier that the manager had to sign off on the check and I would have to wait for her. Ten minutes later they came back and were doing whatever behind the counter; I asked how much longer as I had to get back to work and the manager told me it would be a few minutes yet, there were other people in front of me, and "I have an appointment at 10am". I left. Today after calming down a bit I went back with my check and id. When I walked in and saw the manager at a desk with 2 people waiting I knew it was bad news. The checker (a new one I'd never seen before) told me she needed the manager to sign off on the check and I would need a second form of id. I told her I was told just 2 days ago that I only needed one form of id and she said no, she needed two. So I left again. No wonder Wells Fargo is losing as much business as they are. I am going to deposit the check into my regular account and will get cash back. Bunch of idiots.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Kellogg Branch at Kellogg, ID
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Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby JillD, Sep. 12, 2013
I closed all but one of my WF accounts a few years ago due to their ineptness but kept one free checking account to deposit small checks (my main bank is 7 miles away). I finally closed this account last week because they were going to start charging a monthly fee unless I kept a minimum balance. My place of work issues petty cash checks payable to me (on a WF account but in a different town) and up until last week I was always able to go in and cash this check through my personal account. I went to cash a $59 check earlier this week and was told I now needed id as I didn't have an account which was fair enough. I came back, grabbed my id and headed back up to see the manager and the first employee I had talked to heading out the door. I was told by another cashier that the manager had to sign off on the check and I would have to wait for her. Ten minutes later they came back and were doing whatever behind the counter; I asked how much longer as I had to get back to work and the manager told me it would be a few minutes yet, there were other people in front of me, and "I have an appointment at 10am". I left. Today after calming down a bit I went back with my check and id. When I walked in and saw the manager at a desk with 2 people waiting I knew it was bad news. The checker (a new one I'd never seen before) told me she needed the manager to sign off on the check and I would need a second form of id. I told her I was told just 2 days ago that I only needed one form of id and she said no, she needed two. So I left again. No wonder Wells Fargo is losing as much business as they are. I am going to deposit the check into my regular account and will get cash back. Bunch of idiots.
* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Kellogg Branch at Kellogg, ID
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Rude manager and employees
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by Nance, Sep. 10, 2013
Husband and employer went to cash check for $8000 with employer present and bank manager was rude and obstructive. There was no excuse for the way both the account holder and my husband were treated. There was no problem with IDs and the check was good. The bank manager seemed to go out of his way to discourage a small business from using this bank. Employer is probably going to close his account.
And while all of this was going on, during the long wait, my husband spoke with two other bank customers there to close their accounts because of incompetence and rudeness.
* this reviewer has be with this bank for 3 - 10 years
* this review was made on Wells Fargo Bank, Abacoa Branch at Jupiter, FL
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Overall Rating Office Environment & Staff Waiting Time Other Servicesby Nance, Sep. 10, 2013
Husband and employer went to cash check for $8000 with employer present and bank manager was rude and obstructive. There was no excuse for the way both the account holder and my husband were treated. There was no problem with IDs and the check was good. The bank manager seemed to go out of his way to discourage a small business from using this bank. Employer is probably going to close his account.
And while all of this was going on, during the long wait, my husband spoke with two other bank customers there to close their accounts because of incompetence and rudeness.
* this reviewer has be with this bank for 3 - 10 years
* this review was made on Wells Fargo Bank, Abacoa Branch at Jupiter, FL
3 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
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For customers only
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Office Environment & Staff
Other Services
by Northfielder, Sep. 10, 2013
My German friend wanted to change 100 euros to dollars. After telling her, no problem, we can help you and letting her show her ID and credit card, they told her that she needed an account with them. I had the same problem recently when I wanted to cash a Wells Fargo check a customer had given me.
Even if this is not the fault of the employees, they could ask up front, do you have an account with us because we can only help you if you do - instead of wasting our time with promises they can't keep.
This is really bad service, especially since my bank in Northfield does not have these restrictions which tells me that it can be different.
* this review was made on Wells Fargo Bank, Northfield Branch at Northfield, MN
2 of 2 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Office Environment & Staff Other Servicesby Northfielder, Sep. 10, 2013
My German friend wanted to change 100 euros to dollars. After telling her, no problem, we can help you and letting her show her ID and credit card, they told her that she needed an account with them. I had the same problem recently when I wanted to cash a Wells Fargo check a customer had given me.
Even if this is not the fault of the employees, they could ask up front, do you have an account with us because we can only help you if you do - instead of wasting our time with promises they can't keep.
This is really bad service, especially since my bank in Northfield does not have these restrictions which tells me that it can be different.
* this review was made on Wells Fargo Bank, Northfield Branch at Northfield, MN
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Complete and Utter Discrimination.
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by 12171217717, Sep. 10, 2013
If you have black hair and brown eyes, Your not welcome at this branch. Downtown Bend Oregon
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Bend Branch at Bend, OR
1 of 3 people found this review helpful. Was this review helpful to you? Yes, No Report Abuse
Overall Rating Interest Rate and Cost Office Environment & Staff Waiting Time Other Servicesby 12171217717, Sep. 10, 2013
If you have black hair and brown eyes, Your not welcome at this branch. Downtown Bend Oregon
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Bend Branch at Bend, OR
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