Wells Fargo Bank, Kirby and Kipling Branch

Name:Wells Fargo Bank, Kirby and Kipling Branch
Full Service Brick and Mortar Office
Review: 2star862 client reviews
Location:2930 Kirby Dr
Houston, TX 77098

Harris County
View Other Branches
 
Phone:713-522-8811
FDIC Cert:#3511
Established:05/23/2006


The Bank

Name:Wells Fargo Bank
Concentration:All Other Over 1 Billion
Established:01/01/1870
FDIC Insurance:01/01/1934
Holden By:WELLS FARGO&COMPANY
Charter Class:Commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC)
# of Branches:4350, view all, view on map
Website:www.wellsfargo.com
Total Assets:$1,733,244,000,000
Total Deposits:$1,416,886,000,000
Total Equity Capital:$162,969,000,000
Total Domestic Office Deposits:$1,392,417,000,000
Net Income:$21,994,000,000
Quarterly Net Income:$3,956,000,000
Return on Assets:1%
Quarterly Return on Assets:1%
Return on Equity:14%
Quarterly Return on Equity:10%
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Client Review

862 client reviews of Wells Fargo Bank scored 2 out of 5.

Too busy joking with you to get your transaction correct
 1star Overall Rating
 1star Office Environment & Staff
 2star Waiting Time
by WellsisnotWell, Dec. 20, 2012

They fired all of the tenured bankers and hired a bunch of their little "friends" who are immature. They joke, laugh, talk about the weather, give you candy like you are a kid at a doctors office, waste time..they need to just do their jobs. Wrong deposits, wrong change back...unreal. Whoever is the manager should be fired.He is not training these people properly !!!! This is a business not a social visit.The one on West gray is just as bad.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Kirby And Kipling Branch at Houston, TX
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1 comment. Add a comment

by LaDonna 2013-10-22 18:50:52
On October 18, 2013 I was at the Wells Fargo Bank in at 2801 Kirby, Houston, Texas. A teller was having a personal conversation with a customer well after the transaction had ended, leaving me to continue to stand there in line as if I didn't matter. To make matters worse when the customer walked away, the teller continued to have the conversation across the lobby floor.  The tellers there are not professional, they laugh, joke and carry on and have no regard for the business at hand. I tried for three days to speak with the manager at that site, but my phone calls were not returned or if I would drop by, I was told he just left. They wanted me to open an account there, really?

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