Wells Fargo Bank, Review

Wells Fargo Bank, Review

Average rating stars based on 862 reviews
stars Interest Rate and Cost
stars Office Environment & Staff
stars Waiting Time
stars Other Services
5 star:
184
4 star:
24
3 star:
27
2 star:
33
1 star:
594

A total of 184 Reviews with 5 Star

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Great customer service
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by PyLee, Sep. 29, 2015

I came some time ago when I had an issue with a tax check deposit. The issue didn't go the way I wanted but the bank manager tried everything he could. He also spoke to me about money management. He could not have been nicer. I live about 30 minutes away but I come to this location. The other associates were nice as well. I can't remember names but I'm guessing that working under such an awesome manager would make you want to be awesome as well. Thanks for taking banking to the next level for me

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Windy Hill Branch at Marietta, GA
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by irishredhead 2015-10-07 05:48:33
I am a new customer to Wells Fargo Bank, as after 13 years with another Bank, I found more to what I wanted with the
Customer Service.  They all remember my name after only a few weeks that I opened my checking account.

Adam was the gentleman who first helped me set-up my account,
also any questions I had he was so kind to answer.  The whole
atmosphere of the bank was smiling, happy tellers enjoying
their work. I'm glad I chose this Bank.
Jean Survillas
by Marcos 2015-11-18 21:39:57
I agree customer service is Terribble needed I tried to stop a Check that was accidentally written from the wrong acct. it is like a phantom now that tries to cash whenever interrupting everything I have going at the time it has tried to cash 3 times now it is a significant check. Ive had bankers n bank managers assure me there is nothing they can Do ????? they cant stop this check No gurantees n was promised phone calls. None have been made its been 6 weeks now and I fear the next check trying to cash is coming soon Probably right when im in the middle of Turkey vaca. Im sorry but I cant take that chance my Money is Going to another Bank ASAP.
Neil
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by robort, Sep. 11, 2015

Great customer service. Well managed team

* this reviewer has be with this bank for >10 years
* this reviewer had >10 banks before.
* this review was made on Wells Fargo Bank, Bridford Parkway Branch at Greensboro, NC
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by Raioung 2015-12-08 12:15:53
Great staff. Loved the atmosphere. That's why I love this wells fargo. ALl teller and bankers were great. manager came to meet with me and gave his card. who get to see manager but I did I was just getting debit card.
Wells Fargo - 700 Sawgrass Village Drive
 5star Overall Rating
 4star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by AnitaBelle, Aug. 14, 2015

Everyone at this branch are wonderful!!! We have several accounts with this bank and have served us for over 15 years! Minna, Debbie, Brank Manager (?), and all the staff have always been so friendly especially when we were trying to get a mortgage! Please keep up the great work! Some Ponte Vedra folks can be very rude so we appreciate your patience. We still need to do something nice even if was six months when we purchased our home!
Thanks again and bless you all!
Anita B. (and G.)

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Sawgrass Village Branch at Ponte Vedra Beach, FL
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Best branch of Wells Fargo
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Narges, Aug. 14, 2015

It's been a few years I'm having an account with wellsfargo and unfortunately I didn't had good experience with any of branch till I start to work in Los altos and choes this location for the last chance, I was about closing my account BUT I defenetly recommend this branch, they totally changed my mind, they are soooo friendly and helpful  especially the manager (Homaso Atako) he is one of the best manager I've seen in Wells Fargo bank ever. I defenetly recommend it.

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 6 - 10 banks before.
* this review was made on Wells Fargo Bank, Los Altos Branch at Los Altos, CA
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Best branch of Wells Fargo
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Narges, Aug. 14, 2015

It's been a few years I'm having an account with wellsfargo and unfortunately I didn't had good experience with any of branch till I start to work in Los altos and choes this location for the last chance, I was about closing my account BUT I defenetly recommend this branch, they totally changed my mind, they are soooo friendly and helpful  especially the manager (Homaso Atako) he is one of the best manager I've seen in Wells Fargo bank ever. I defenetly recommend it.

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 6 - 10 banks before.
* this review was made on Wells Fargo Bank, Los Altos Branch at Los Altos, CA
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Stacey awesome manger!!!
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 3star Waiting Time
 5star Other Services
by GVCgroup, Aug. 12, 2015

I absolutely love the new changes at this location it's about a 20 minute ride out of my way to go here but by far well worth it. I adore the branch manger she's AWESOME!!! Hands down the very best I have yet to see at any Wells Fargo and I have been a customer for over 15 years... Keep up the great work👍🏼👍🏼👍🏼

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Morada Ranch Branch at Stockton, CA
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Best WF Branch in Tucson
 5star Overall Rating
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by TaraJ, Jul. 30, 2015

This is BY FAR, HANDS DOWN, the best Wells Fargo branch that I've frequented in my 13 years of being their customer and living in Tucson. I've lived all over the city in this time and I have never had such great service. As a matter of fact, this may be the only the second review I've ever felt compelled to write about a business!! The staff actually know my name!! And they have helped me with things I could have easily done from home, like updating my online account, etc. I live in Vail and could easily go to a different location as their aren't any WF locations near me, but I wont! Even through construction! Thank You Hector and your group!! Keep it up!

* this reviewer has be with this bank for >10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Houghton & Broadway Branch at Tucson, AZ
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New customer
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Nagen, Jul. 06, 2015

 I recently went this place. Looks very nice place and Staff were great. Manager opened the door for me and introduce himself with big smile and asked about my reason to come there and directed to the teller line. I was there with my dad and he was so impressed by him. He opened the account there that day because of their friendly customer service. I heard wells fargo is Top bank on Barron survey. I can tell whey they are the top.

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Bridford Parkway Branch at Greensboro, NC
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Retired Military
 5star Overall Rating
 3star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Alta, Jun. 16, 2015

Since moving to Florida, this bank and their staff has been very courteous, friendly and professional.  They've answered all my questions and helped my transition to Florida very smooth.  Kudos to Alexandra Callo.  She is phenomenal.  Her smile makes coming to this Wells Fargo Bank worthwhile.  Again, thanks to a great staff.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Crystal River Branch at Crystal River, FL
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LOVE IT !!
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by FARGOLOVER, May. 13, 2015

THIS BANK HAS A GREAT PROFESSIONAL STAFF !
ALWAYS UNDERSTANDING AND VERY KIND TO THE CUSTOMERS.
THEY GO THE EXTRA MILE JUST TO MAKE SURE THEY ARE MEETING WHAT NEEDS TO BE MET.
I NEVER GO TO ANY OTHER BRANCH OTHER THAN THIS BRANCH! KEEP UP THE GOOD HARD WORK!

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Town East Branch at Mesquite, TX
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by Pitmaster 2015-06-12 22:33:07
Been with this bank a few years now and never had any issues of concern. Love the bill pay and e-bills.  No problems.  Going into a branch and conducting business has always been smooth and the staff is courteous and professional.  Although they are big corporate America my experience has always been outstanding.  I recommend them.
Nitesh raO
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by uday, Apr. 23, 2015

best banking customer service ever. Well managed and great staff

* this reviewer has be with this bank for <6 months
* this reviewer had >10 banks before.
* this review was made on Wells Fargo Bank, Bridford Parkway Branch at Greensboro, NC
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by MRF261973 2015-05-13 13:55:14
wells fargo never done my transaction everytime i want to login my account always error
Always a pleasure
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by DeDee83, Mar. 24, 2015

Everyone there has always been polite and extremly helpful in every way. They are quick and do everything in an accurate and timely manner. Very happy with my bank.

* this reviewer has be with this bank for 1 - 3 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Pendleton In-Store Branch at Pendleton, OR
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VERY IMPRESSED!!
 5star Overall Rating
 5star Office Environment & Staff
 5star Other Services
by WFBreview, Feb. 25, 2015

i just want to bring to your attention the EXCELLENT service that I received from Nicole, the personal banker at the WFB Blue Diamond and Arville branch.  I called in behalf of my son regarding opening an account and she was extremely helpful and informative with the requirements he had to meet in order to do so.  She answered every one of my concerns very patiently, even if I was only the third party involved, and she made me feel very comfortable with my inquiries.  At no time at all did I feel rushed and to top it off, she even followed up when I could not make an appointment right away.  It was a small checking account that my son opened and yet she made me feel like our business was just as important as a huge transaction.  I work for a bank myself and I strive to excel in customer service and I must say that Nicole was an epitome of a great banker.  In the next few months,  I will be opening another account for myself at your branch, too..... simply because I am convinced that Nicole represented the atmosphere of what Wells Fargo stands for.   Thank you for your time and more power!


* this reviewer has be with this bank for <6 months
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Blue Diamond & Arville Branch at Las Vegas, NV
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marisol banker
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by sheriasboutique, Dec. 24, 2014

From the banker manager to the assistant manager to each individual banker I have really enjoyed Marisol and her professionals service in helping me with my credit and convincing me to set up a business account.  They have gone the extra mile for me and it has been my pleasure to do my merchant banking with them

* this reviewer has be with this bank for 6 months - 1 year
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, West Medford Branch at Medford, OR
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Anna
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by Darby103, Dec. 21, 2014

I went in today to deposit a check then asked to speak with a banker to switch accounts. I had Miriam help me and she was wonderful and made my experience so easy for me. Thank you so much it was very appreciated!!

* this reviewer has be with this bank for 6 months - 1 year
* this review was made on Wells Fargo Bank, Wayzata Branch at Wayzata, MN
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Helpful at the Ceres, California Branch
 5star Overall Rating
 3star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 4star Other Services
by 1Teacher, Nov. 03, 2014

I went into this branch because is very close to my place of work. My husband passed away and some insurance companies were getting money out of my husband account. The ladies from the Ceres branch got this problem sorted out, opened a new account for me and connected all my accounts so that I could have access via online. They were helpful, gracious and offered all kinds of ideas to better manage my accounts and situation.

* this reviewer has be with this bank for >10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, Ceres Branch at Ceres, CA
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Great Office
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by jupiterbuilder, Sep. 23, 2014

I have 4 accounts with Wells Fargo at this branch.  They have always gone out of their way to be quick and courteous with service.  They take care of any issues that arise and always follow up as necessary.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 3 - 5 banks before.
* this review was made on Wells Fargo Bank, Tequesta Branch at Jupiter, FL
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Customer
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 4star Other Services
by Jennx, Jul. 10, 2014

I was so impressed with the 2 employees I met, Crystal McDonald (Store Manager) and Tawanna Concepcion (Personal Banker II).   
Ms. McDonald greeted me warmly and made sure I was comfortable for the short wait I had, to open my account.  She was so pleasant, I told her she was "too nice to work in a bank."
Ms. Concepcion was extremely professional and I felt immediately comfortable with her.  We seemed to have a lot in common (where we lived in the past, etc.).  BOTH OF THESE EMPLOYEES ARE TRUE ASSETS TO WELLS FARGO.  I hope the "higher ups" at Wells Fargo appreciate these 2 great employees.  




* this reviewer has be with this bank for <6 months
* this reviewer had 6 - 10 banks before.
* this review was made on Wells Fargo Bank, Franklin Main Branch at Franklin, NC
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by Lilsuthern 2014-08-20 22:08:48
I had the same experience, when I first signed up and as a bank to deposit and withdraw funds you will probably continue to love them. But as you can see here in many many 1star reviews once you have had them for awhile or attempt to actually do anytype of loan etc your thoughts will change. As a rule I never review a new company that i have had dealings other than ot open an account.
by Irate 2014-10-29 21:32:36
The manager at the Camino Del Sur branch in San Diego is a complete A$$.  He has no customer service capabilities or awareness.  

I have banked at Wells Fargo for almost 20 years and this idiot had the gall to take a holier than thou attitude.  I will be closing all my WF accounts.
IBIS SALON
 5star Overall Rating
 4star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by IBISSALON, Jun. 23, 2014

The staff at this location could not be more helpful. Thanks for having such a great team at this location. They are all a asset to your company.

* this reviewer has be with this bank for 3 - 10 years
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, West Park Branch at Glen Allen, VA
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by Megan 2014-06-27 14:43:34
The branch manager at clifton commons is so nice and helpful. in love to do banking at this locations, everyone is so nice.
by Megan 2014-06-27 14:44:18
The branch manager at clifton commons is so nice and helpful. in love to do banking at this locations, everyone is so nice.
Great Service!
 5star Overall Rating
 5star Interest Rate and Cost
 5star Office Environment & Staff
 5star Waiting Time
 5star Other Services
by lexysmommy, Jun. 21, 2014

I had transferred our accounts from another branch and had some questions regarding them.  Ms. Garcia took her time to meet with me and get everything corrected/changed to ease our mind.  Although it was time-consuming, she never rushed me or made me feel as if it was a bother.  She explained things to me in detail and was helpful in all aspects.  I would recommend her to anyone that is need of a banker !!

* this reviewer has be with this bank for <6 months
* this reviewer had 1 - 2 banks before.
* this review was made on Wells Fargo Bank, San Angelo West Branch at San Angelo, TX
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